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We’re looking for a Senior Product Manager, Software (B2C) to lead the discovery and delivery of high-impact smart home experiences that delight millions of consumers and drive measurable business outcomes. Your goal will be to grow Yale, August, and Master Lock’s B2C connected products individually and evolve them into a unified smart security ecosystem. You’ll own the outcomes of a major segment of our consumer-facing security software platform, directing cross-functional efforts across mobile, cloud, and device integrations. This is a unique opportunity to work at the intersection of mobile apps, IoT devices, and smart home ecosystems (Google Home, Apple Home, Alexa, SmartThings), building trusted experiences where software and hardware come together to deliver security, safety, and peace of mind, Transforming Spaces into Havens.
Job Responsibility:
Define and communicate the vision and strategy for your product area, connecting customer problems with measurable business outcomes
Find and establish clear key results to assigned objectives (OKRs), aligning the team and measuring success
Share insights and learnings from product discovery work to inform future investment and roadmap direction
Partner with design and engineering in a product triad to discover, test, and deliver solutions that are valuable to our customers, easily usable, technically feasible, and viable for the business
Use prototypes, customer feedback, competitive analysis, and telemetry data to validate assumptions before shipping solutions
Prioritize the most impactful problems to solve and opportunities to pursue, ensuring clarity of requirements and alignment across the team
Own a segment of the Yale, August, and Master Lock software platform, including their B2C ecosystem integrations (Google Home, Apple Home, Alexa, SmartThings, and others)
Leverage telemetry, app reviews, NPS, and consumer research to guide prioritization and improve product performance
Track outcomes post-launch as part of your continuous discovery effort, turning learnings into insights that inform future investment and roadmap direction
Partner with hardware product managers, program managers, and product marketing managers to align initiatives across hardware, software, and go-to-market
Collaborate with customer success and marketing to ensure launch preparedness and end-to-end user experience quality
Communicate progress, insights, and trade-offs to senior executives to influence broader initiatives
Requirements:
3+ years in software product management or related fields (engineering, product design, QA, or tech program management)
1+ years in B2C IoT products preferred
strong interest in smart home technology required
Bachelor’s degree in a technical field or equivalent experience (advanced degree in business or engineering a plus)
Skilled in dual-track agile and modern product discovery practices (continuous discovery, story mapping, assumption testing, opportunity-solution trees, and A/B testing)
Strong familiarity with software and data concepts (mobile apps, SQL, APIs, cloud services)
Experience working with mobile apps (iOS + Android), Wi-Fi + Bluetooth devices, cloud services
Nice to have:
IoT firmware product experience
Hands-on skill in data analysis, Regex, and SQL
What we offer:
robust health plans
market-leading 401(k) program with a company contribution
product discounts
flexible time off benefits (including half-day summer Fridays per policy)