Senior Product Manager, Product Infrastructure Job at Valon Tech (New York, San Francisco)

Senior Product Manager, Product Infrastructure

Valon Tech

Location:
United States , New York, San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

178500.00 - 241000.00 USD / Year

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Job Description:

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. You’ll join the core Platform & Infrastructure product org. This team builds the foundational systems and services that serve as the backbone for features across our entire product suite. While many infrastructure teams operate behind the scenes, ours sits at an intersection. We build systems that internal vertical teams depend on, and we also deliver features that directly touch end users (e.g. platforms, self-service tools, dashboards). Because of that, you’ll balance deep technical rigor with customer empathy. We operate in a high-growth, high-authenticity engineering culture. You’ll partner with senior engineers, architects, and cross-functional leads, and have high visibility across the org.

Job Responsibility:

Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)
Deeply engage with internal stakeholders (engineering leads, vertical PMs, operations) and our customers to drive discovery and specification
Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration
Work directly with customers/stakeholders (sometimes on-site at their operations) so that your deliverables are finely tuned to their unique and complex processes
Ensure infrastructure is resilient, scalable, observable, and secure — balancing performance, reliability, and long-term extensibility
Lead discovery for complex customer processes: conduct customer interviews and complete process mapping across multiple customers of varying profiles
Deep ability to map processes and systems even in high ambiguity — e.g. you can take a domain with many moving pieces and build a reliable abstraction
Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge
Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt
Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs

Requirements:

5+ years of product management (or equivalent) experience, ideally with exposure to b2b saas products, product infrastructure, and platforms
Strong technical fluency: experience working with engineers around systems, APIs, data models, etc.
Excellent customer discovery skills: comfortable conducting interviews, writing journey maps, and synthesizing qualitative + quantitative inputs
Track record of shipping infrastructure or platform features that were adopted broadly or had measurable impact
Highly structured thinker, able to write and communicate complex concepts simply
Comfortable operating with high autonomy, ambiguity, and responsibility
Strong collaboration skills: able to manage stakeholders, drive alignment, and hold cross-team accountability

What we offer:

competitive salary with a meaningful stake in the company via equity, and 401k plan
comprehensive medical, dental, & vision benefits
pre-tax deductions for public transportation, rideshare services, and parking expenses
Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
quarterly budgets for team and company outings
flexible paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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