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We’re seeking a passionate and experienced Senior Product Manager to lead the development of our plans & subscriptions infrastructure at ClassPass. This role will play a crucial part in launching new subscription products and promotional pricing levers, ensuring we can target the right users with the right product offerings.
Job Responsibility:
own and evolve ClassPass’s plans and subscription management infrastructure by enabling new product configurations, promotional levers, discounting strategies, and user segmentation capabilities
identify opportunities where new subscription, pricing, or promotional tools can unlock growth by partnering closely with Business Intelligence, Pricing & Inventory and Marketing teammates
partner with engineering to deliver scalable APIs and backend systems, ensuring new features are well-integrated, high-quality, and extensible
translate complex systems into simple narratives, driving feature adoption through clear documentation, demos, and ongoing partnership
utilize strong analytical skills to shape roadmap prioritization, feature design, and commercial strategy
Requirements:
seasoned product manager with a proven track record in building subscription management or invoicing systems
technically proficient, with a deep understanding of APIs, system connections, and database schemas, comfortable working with backend systems
strong analytical and problem-solving skills, capable of defining, querying, and interpreting data to inform product direction
excellent communicator and collaborator, with the ability to build strong relationships across engineering, accounting, and other cross-functional teams
experienced in an agile development environment, adept at managing projects with complex, cross-organizational impact
thrives in ambiguous situations, leveraging new data and insights to prioritize initiatives and maximize ROI
product intuition is informed by experience, reinforced by a comprehensive understanding of user feedback and analytical data