Senior Product Manager, Permissions & Login Job at Culture Amp (Melbourne)

New

Program Lead - Global Escalations, Insights & Improvements - Mobility

The Global Escalations - Insights & Improvements team within Community Operation...

Location

United States , New York; San Francisco; Chicago

Salary:

146000.00 - 180000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of prior work experience in program management or a related field (e.g., consulting, operations, customer support, etc.)
Ability to drive consensus and actionable results across highly cross-functional teams
Ability to derive insights from data and use data to inform decisions
Ability to systematically conduct root cause analysis
Strong stakeholder management and communication skills
Bachelor’s Degree required

Job Responsibility

Conduct deep-dive root cause analysis on complex issues and present executive-level reporting to influence strategic direction
Develop structural foundations (i.e., escalation taxonomy / categorization, stakeholder engagement model, insights process/deliverables, insights repository, reporting, etc.) for escalation insights and actioning programs
Ensure people, processes, and technology work together to deliver outstanding customer experiences and rebuild trust with our customers
Define and scope projects with charters that include well-written problem statements, clear and executable timelines, and quantifiable goals and baseline data
Be comfortable with ambiguity, lead through influence, and partner with business teams, Eng, Product, Quality, Field Operations, and Vendor Management, to drive decisions and projects to completion
Drive continuous improvement in existing escalations programs and processes. Adjust the programs to meet the changing needs of the business
Own metrics and communicate key program outcomes and insights to key stakeholders and leadership

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits

Fulltime

New

Senior Firmware Engineer

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the t...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Doctorate in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 1+ year(s) technical engineering experience
Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 4+ years technical engineering experience
Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 5+ years technical engineering experience
Proficient in C/C++
Experience debugging and resolving issues spanning multiple subsystems in the embedded ecosystem
Experience with one or more of the following: Platform initialization, low level device drivers for peripherals/protocols such as I3C, I2C, SPI, USB, UARTs as well as Memory Management, Scheduling, Interrupts or multi-threading
Ability to meet Microsoft, customer and/or government security screening requirements

Job Responsibility

Develop firmware for telemetry systems, platform initialization, and board support packages across Azure’s custom silicon programs
Design and implement low-level inter-core messaging services and support SSIO interfaces such as I3C, I2C, UART, SPI, and others
Own and evolve the RTOS and driver frameworks, ensuring high performance, reliability, and scalability
Build and maintain OS-level performance infrastructure and debugging tools to accelerate development and root-cause analysis
Collaborate with silicon, hardware, and software teams to deliver secure, production-grade firmware that powers Azure’s infrastructure
Take ownership of a major technical area and drive its roadmap, contributing to long-term strategy and mentoring others

Fulltime

New

Courier

The Courier picks up and delivers customer packages to meet daily pick-up and de...

Location

Canada , Dartmouth

Salary:

21.84 CAD / Hour

Purolator

Expiration Date

Until further notice

Requirements

Completion of High School
Completion of specific vocational courses
Valid Class 5 driver’s license
3 years of driving experience and clean driver’s abstract to drive delivery vehicles
Domestic Shipping
Courier Services
Shipping and Receiving Operations
Physical strength - Lifting/Lowering upto 70 pounds
Problem solving
Attention to Details Required

Job Responsibility

Pick up and deliver customer packages to meet daily pick-up and delivery schedules
Scan packages / mail as it is received, delivered, or returned to the depot at the end of the day
Resolve problems as they arise while on the road in collaboration with Dispatch and customers
Conduct daily pre-trip and post-trip vehicle inspections using a package scanner and electronic-Driver Vehicle Inspection Report (E-DVIR)

Fulltime

New

Customer Care Officer

Development Customer Care Officer for a 12 month fixed term contract to join our...

Location

United Kingdom , Eastleigh

Salary:

27000.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Driving licence
Access to own vehicle
Passion for customer service and property
Share Abri's values and commitment to safeguarding and promoting welfare of children, young people and adults

Job Responsibility

Keep customers informed on any outstanding works happening within their home
Ensure customers receive a consistent, efficient, personal service
Ensure complaints are dealt with promptly
Ensure property defects are allocated to the right developer to action
Build working relationships and stakeholder management
Troubleshoot problems and drive solutions

What we offer

28 days holiday + opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off high street and online retailers
Life assurance of 5x annual salary
Generous parental and family leave
Health and wellbeing packages
Electric car scheme
Personal development opportunities
Colleague recognition scheme
Flexible working

Fulltime

New

Sales Coordinator - Lead Catcher

The Lead Catcher supports the Global Sales Team. They provide the qualification,...

Location

Brazil

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
Associate Degree (AA) from 2-year college and/or two to three years of related experience or training preferred
Hotel management training and reservations training preferred
Experience with data entry
Prior experience as Sales Assistant, Sales Coordinator or Sales Merchandiser
Spanish or Portuguese, and English language both written and spoken required
Previous experience in a call/sales center environment preferred
Proficient computer skills required including the use of Outlook, Microsoft Word, Microsoft Excel, etc.
Previous experience in Data Entry preferred
Strong typing skills

Job Responsibility

Manage inbound lead volume from multiple sources
Qualify the needs of each request, enter and source leads in the system (SFA)
Send opportunities directly to inactive properties to ensure timely customer response
Accurately track all leads and distribution
Enter and update SFA with new or updated contact and/or account information
Address questions regarding the entry process to ensure data integrity
Handle incoming requests with proper etiquette and address the questions and concerns effectively or direct the inquiry to the appropriate person
Follow up whenever necessary
Escalate issues as needed to Leadership
Track monthly production data for submission to Leadership

Fulltime

New

Technical Design Architect

We are looking for a Technical Design Architect / Technical Design Engineer to j...

Location

Germany , Leipzig

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, web design, technical consulting, professional services, or equivalent hands-on SaaS experience
Degree in Visual Communication, Graphic Design, Interaction Design, Web Engineering, or comparable practical background
Proven experience working with enterprise customers and cross-functional teams including Sales, Customer Success, Consultants, and System Integrators
Track record of contributing to or leading complex, deadline-driven technical projects
Strategic and execution-focused, able to translate vision into impactful results while thriving in fast-paced SaaS environments with shifting priorities
Strong command of HTML5, CSS3, and JavaScript, with hands-on experience in React and modern frontend ecosystems
Working knowledge of Tailwind CSS and component-based design systems
Confident with tools such as Figma, Adobe XD, Photoshop, Illustrator, Miro, or similar
Strong design sensibility and the ability to solve complex visual and UX challenges across platforms
Highly organized, proactive, and quality-driven team player with a curious mindset and a passion for continuous learning and collaboration

Job Responsibility

Act as a trusted technical and design advisor for enterprise customers and key stakeholders
Translate business and technical requirements into UI/UX, styling, and frontend customization solutions aligned with product best practices
Enable customers to build modern, accessible, and brand-consistent applications using Staffbase configuration options, custom frontend techniques, and AI-assisted capabilities
Create mockups, prototypes, and design concepts to support decision-making
Design and support frontend implementations using HTML, CSS, JavaScript, JSON, and modern frameworks (e.g. REST APIs, React ecosystem)
Provide expert guidance on theming, custom CSS, layout strategies, and component- and widget-based architectures
Own design-driven implementations end-to-end throughout onboarding and the customer lifecycle
Partner with Technical Support Engineers, Onboarding Specialists, and Customer Care Agents on complex customer projects
Identify technical risks, edge cases, and scalability concerns to prevent recurring issues
Lead customer workshops with design, frontend, and technical teams and define implementation roadmaps

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

New

Uber Eats Coordinator - Merchant Expert Team

We are seeking a highly motivated and detail-oriented Customer Service Specialis...

Location

Ireland , Limerick

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum of 6 months experience in a customer service, account management, or merchant support role
Minimum 6 months experience in Delivery LoB
Exceptional verbal and written communication skills with a professional and empathetic tone
Outstanding work ethic, attention to detail and curiosity
Ability to adapt to a constantly evolving fast-paced environment
Speed, resourcefulness, and go-getter attitude
Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners

Job Responsibility

Act as the POC for merchant escalations from account managers
Collaborate cross-functionally with Central and Ops teams and AM’s to resolve merchant/process issues and drive satisfaction
Own the end-to-end process for restaurant change of ownerships
Handle all interactions with merchants in an account management style, focusing on building long-term relationships and ensuring their continued success on our platform
Utilise outbound calls as a primary tool to ensure high-touch service, confirm satisfaction, and expedite the return of documents and completion of tasks
Anticipate merchant needs and proactively offer solutions before issues are reported
Apply basic sales training to identify opportunities to upsell or cross-sell additional products and services to merchants during interactions
Utilise basic churn management training to identify at-risk merchants and implement strategies to retain them
Maintain meticulous records of all merchant interactions, ownership changes, and escalation resolutions in Bliss/Salesforce
Provide clear, regular updates to account managers and leadership on active cases

New

Manager - Data Governance & Management

This role is part of the newly formed Enterprise Technology Services (ETS) Data ...

Location

United States , Sunrise, Florida; Phoenix, Arizona

Salary:

103750.00 - 174750.00 USD / Year

Amex

Expiration Date

Until further notice

Requirements

5+ years of experience executing data governance and data management responsibilities in a regulated or risk-managed environment (e.g., regulatory reporting, risk management, financial services)
Strong communication skills and ability to influence and engage at multiple levels and cross functionally
Strong understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, business glossary, data risk and incident management, etc.) and prior experience
Prior experience with system or data analysis
Prior experience with risk management, including control assessment and creation preferred
Intermediate competency in SQL, BigQuery, Python or other programming languages
Prior experience in Technology risk, IT Governance or Technology Data Management preferred
Prior experience with Agile or SAFe project methodologies
Prior experience of data governance, metadata, and data lineage tools such as Collibra, MANTA, etc
Bachelor's degree in Finance, Engineering, Mathematics, Statistics, Computer Science, or other similar fields

Job Responsibility

Support ETS by identifying data risk, performing root-cause analysis of data incidents, and driving remediation of audit and regulatory feedback
Develop advanced knowledge of the Enterprise Data Management Operating Policy to support the Data Office in the execution of its role and translate AEMP into governance practices specific to ETS
Holistic platform data quality monitoring, including but not limited to key reports
Drive the assessment and identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams
Partner with Process Owners and Data Custodians to write, test, implement data quality controls
Lead coordination with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately
Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements
Partner with Data Governance & Management leadership in developing and managing the data management roadmap
Collaborate with and influence product managers to ensure new use cases are managed according to policy

What we offer

Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Senior Product Manager, Permissions & Login

Culture Amp

Location:
Australia , Melbourne

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 31, 2026

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