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As a Senior Product Manager for Payments, you’ll own the vision, strategy, and execution of CLEAR’s payment capabilities across our product suite. You will enable secure, seamless, and scalable transactions that power our members’ experiences and our business growth. Your work will sit at the center of how CLEAR builds trust, reduces friction, and expands the value we deliver to members and partners.
Job Responsibility:
Define and own the product strategy and roadmap for CLEAR’s payments platform spanning payment acceptance, billing, refunds, risk & fraud mitigation, reconciliation, compliance, and platform reliability
Lead the development and enhancement of core payment systems in partnership with Engineering, Finance, Security, and Operations to ensure accuracy, robustness, and seamless user experiences
Design and deliver scalable, compliant payment flows that support CLEAR’s consumer subscriptions, partner programs, and new business lines
Improve payment success rates, reduce risk, and optimize costs through experimentation, vendor selection, routing logic, and friction-reducing UX
Translate regulatory, compliance, and tax requirements (e.g., PCI, PSD2/SCA, chargeback rules) into product features and platform safeguards
Define and evolve reporting and reconciliation capabilities to ensure financial accuracy, reduce operational burden, and enable real-time visibility into payment health
Partner cross-functionally with Engineering, Finance, Risk, Customer Experience, GTM, and Legal to deliver high-quality, compliant, and resilient payment solutions
Establish clear KPIs and success metrics such as authorization rate, fraud rate, cost of payments, and payment-related NPS and use them to inform prioritization, iteration, and impact storytelling
Develop a framework for scaling payment operations, ensuring tools, dashboards, and workflows exist for finance, customer experience, and risk teams to operate efficiently
Develop a holistic view of the payment funnel—from attempted payment through settlement—and use cohort analysis, A/B testing, and segmentation to drive improvements
Requirements:
6+ years of product management experience, ideally owning payments, fintech, transaction systems, or high-integrity platform components
Demonstrated experience evaluating and integrating with multiple PSPs, fraud vendors, billing systems, tax engines, and accounting tools
Proven ability to optimize payment routing using data-driven logic across processors, regions, and payment types
Deep understanding of payment processing, authorization flows, payment gateways, subscription billing, risk/fraud concepts, and reconciliation
Experience delivering user-facing and partner-facing features tied to revenue, trust, or financial accuracy
Skilled at partnering with Engineering, Finance, Risk, Security, and Operations to ship reliable, compliant, and scalable payment capabilities
Comfortable navigating complex regulatory environments and translating compliance into intuitive user experiences and platform-level controls
Strong cross-functional leadership and ability to drive progress through ambiguity from vision to detailed execution
Ability to think beyond the immediate roadmap and articulate a multi-year payments vision aligned with CLEAR’s broader platform strategy
Excellent communication skills, able to explain technical or regulatory payment concepts to both technical and non-technical stakeholders
Customer-obsessed with a passion for reducing friction, improving trust, and driving business value through payments excellence
What we offer:
Comprehensive healthcare plans
Family-building benefits (fertility and adoption/surrogacy support)
Flexible time off
Annual wellness stipend
Free OneMedical memberships for you and your dependents
A CLEAR Plus membership
A 401(k) retirement plan with employer match
Catered lunches every day
Fully stocked kitchens
Stipends and reimbursement programs for well-being and learning & development