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Handshake Logo Handshake · IT - Software Development

Senior Product Manager, Operator Experience

United States, San Francisco 180000.00 - 220000.00 USD / Year · Job Posted February 20, 2026
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Job Description

Handshake AI powers expert-labeled data collection at scale, matching domain experts with leading AI companies to train frontier models. We're hiring a Senior Product Manager, Operator Experience to build the platform that lets our Operations team take on any project, not just the ones engineering has already built tooling for.

Job Responsibility

  • Product Strategy
  • Product Development
  • Voice of the Operator
  • Goals, Metrics, and Tracking
  • Launch and Adoption
  • Cross-HAI Partnership

Requirements

  • 5+ years as a product manager partnering with engineering teams to ship code
  • Strong operational intuition
  • Platform over pipeline mindset
  • Systems thinker
  • Data-informed but action-oriented
  • User-focused

Nice to have

  • Experience building internal tools at companies where operator work is highly variable: logistics, marketplaces, or data operations
  • Background in configurable workflow systems, task management platforms, or low-code/no-code tools for internal users
  • Experience at a human data company or in annotation/labeling operations
  • Familiarity with AI/ML data pipelines, quality assurance systems, or inter-rater reliability frameworks

What we offer

  • Equity
  • 401(k) match
  • competitive compensation
  • financial coaching
  • Paid parental leave
  • fertility benefits
  • parental coaching
  • Medical, dental, and vision
  • mental health support
  • $500 wellness stipend
  • $2,000 learning stipend
  • ongoing development
  • Internet, commuting, and free lunch/gym in our SF office
  • Flexible PTO, 15 holidays + 2 flex days
  • Team outings & referral bonuses
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