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Handshake AI powers expert-labeled data collection at scale, matching domain experts with leading AI companies to train frontier models. We're hiring a Senior Product Manager, Operator Experience to build the platform that lets our Operations team take on any project, not just the ones engineering has already built tooling for.
Job Responsibility:
Product Strategy
Product Development
Voice of the Operator
Goals, Metrics, and Tracking
Launch and Adoption
Cross-HAI Partnership
Requirements:
5+ years as a product manager partnering with engineering teams to ship code
Strong operational intuition
Platform over pipeline mindset
Systems thinker
Data-informed but action-oriented
User-focused
Nice to have:
Experience building internal tools at companies where operator work is highly variable: logistics, marketplaces, or data operations
Background in configurable workflow systems, task management platforms, or low-code/no-code tools for internal users
Experience at a human data company or in annotation/labeling operations
Familiarity with AI/ML data pipelines, quality assurance systems, or inter-rater reliability frameworks
What we offer:
Equity
401(k) match
competitive compensation
financial coaching
Paid parental leave
fertility benefits
parental coaching
Medical, dental, and vision
mental health support
$500 wellness stipend
$2,000 learning stipend
ongoing development
Internet, commuting, and free lunch/gym in our SF office