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Senior Product Manager - Operational Delivery - Private Credit

United States Employment contract 135000.00 - 170000.00 USD / Year · Job Posted May 31, 2026
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Job Description

The Senior Product Manager - Operational Delivery - Private Credit will lead the strategic development and execution of operational technology solutions that enable efficient service delivery across Private Credit portfolios. Reporting to the Head of Product – Private Credit, this role serves as the critical bridge between client delivery teams and technology, driving measurable improvements in operational efficiency, quality, and scalability. The ideal candidate will own the end-to-end product lifecycle for operations and business support systems, with a particular focus on accounting, financial reporting, and automation capabilities. This position requires strong collaboration with cross-functional stakeholders to ensure seamless client experiences across multi-asset strategies while defining and implementing target operating models that enable centralization and standardization through Centers of Excellence (COE).

Job Responsibility

  • Own all accounting and financial reporting projects supporting Private Credit service delivery, including the evaluation and adoption of new features as relevant
  • Lead delivery of operations and business support technology for Private Credit establishing clear prioritization frameworks based on expected impact and business value
  • Partner closely with client delivery organizations to identify key operational challenges and develop technology-driven solutions that improve efficiency and service quality
  • Define and document target capabilities and requirements related to Private Credit operations delivery, ensuring alignment with strategic objectives
  • Collaborate with other product leads across Private Credit as well as delivery product leads, to ensure consistent and seamless client experiences for multi-asset strategies
  • Drive the definition and implementation of an opinionated target operations support model for Private Credit enabling measurable transitions to Centers of Excellence (COE)
  • Identify, design, and scope new automations and capabilities, understanding root causes of delivery challenges and developing solutions that address them effectively
  • Establish and track clear success metrics to measure product impact across quality, efficiency, and team adoption, driving continuous improvement through data-driven insights

Requirements

  • 5+ years of product management experience or deep operational experience in Private Credit with a proven track record of successfully adopting and driving new technologies to improve business outcomes
  • Deep fluency in real estate and infrastructure markets and data, including understanding of asset characteristics, valuation methodologies, and industry-specific operational requirements
  • Solid understanding of AI and intelligent agents, enabling productive and strategic conversations with technical leaders to identify and implement AI-driven solutions
  • Demonstrated experience with SAFe (Scaled Agile Framework) and agile product delivery methodologies, with the ability to operate effectively in iterative development environments
  • Strong stakeholder management and influence skills, with proven ability to build consensus, drive alignment, and deliver results within complex matrixed organizational structures across multiple teams and geographies

What we offer

  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
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  • Serve as the primary product and technology expert for large, strategic global Private Credit clients and prospect engagements, including discovery sessions, product demonstrations, and solution design
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  • Lead structured discovery engagements with institutional clients to translate business and operational requirements into clear product inputs, user stories, use cases, and prioritization recommendations in collaboration with the Client Experience lead
  • Balance client-specific requests with platform strategy, applying strategic judgment to determine when configuration or roadmap acceleration is appropriate versus when standard capabilities should be leveraged to maintain scalability
  • Generate and maintain client-specific roadmap views for large, strategic clients, providing tailored presentations of product strategy and delivery timelines that reinforce partnership and transparency
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  • Validate and explore new product offering potential with Private Credit business units, ensuring strategic alignment and where applicable, integrating validated opportunities into the broader product roadmap and investment priorities
  • Provide deep alternative investment domain expertise across fund structures, asset-level data, financial reporting, and servicing workflows to build credibility and trust with sophisticated institutional clients and internal stakeholders
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  • Own the product vision, multi-year roadmap, and quarterly priorities for fund accounting, waterfall and carry calculations, NAV production, fee calculations, investor reporting, and regulatory compliance (GAAP/IFRS/ILPA) across private credit vehicles
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