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Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary. Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.
Job Responsibility:
Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap
Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications
Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)
Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds
partner with QA to scale automated test coverage
Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services
Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)
Requirements:
6+ years in Product Management
3+ years working on native mobile apps and/or SDKs
Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact
Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning
Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics)
Strong product sense for mobile UX including performance, accessibility, and offline-first design
Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies
Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths
Data fluency
can instrument event schemas and define KPIs for adoption, stability, and engagement
Excellent written and verbal communication with engineers, designers, GTM, and external partners
Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity
Customer empathy for hotel staff workflows and guest journeys
can translate insights into mobile-first solutions
Nice to have:
Experience in hospitality, travel, or other two-sided marketplaces
Background in payments and secure mobile data handling (PCI considerations)
Track record improving App Store and Play Store ratings and review response programs
What we offer:
Canary Days: company wide days off each month
Self Improvement Club: budget for personal goals
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit for stays at hotels Canary works with
Opportunity to earn a discretionary bonus and/or equity