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Treatwel Industries Logo Treatwel Industries · IT - Software Development

Senior Product Manager - Marketplace

Italy, Milan · Job Posted March 20, 2026

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Job Description

In this role, you will lead the evolution of the Treatwell web experience, focusing on the journey from initial discovery to the moment of booking commitment. As a marketplace Senior Product Manager, you will own the end-to-end funnel, ensuring that users can effortlessly find relevant salons and treatments, confidently evaluate their options through trust signals, and seamlessly prepare for purchase. You will manage a diverse and high-impact domain that spans organic traffic, complex selection logic (like staff and slot availability), and platform expansion through third-party integrations. Your goal is to build a localized, transparent, and high-converting marketplace that serves as the premier destination for beauty services across all our markets.

Job Responsibility

  • Owning outcomes as part of a fully cross-functional product team of designers, frontend and backend engineers, aligning delivery to company OKRs and making deliberate trade-offs between quality and pace of learning
  • Defining Strategy & Roadmap: Developing a customer-centric strategy and an outcome-based roadmap for your product space
  • Utilising data-driven insights to identify opportunities, define and track product success metrics, and support informed prioritisation decisions
  • Developing strong relationships with the Treatwell marketing teams to leverage domain knowledge, influence decision-making, and contribute to maximize return on investment for marketing spend
  • Effectively collaborating and clearly communicating to ensure stakeholder buy-in across both sides of the marketplace

Requirements

  • Relevant experience as a Product Manager
  • Strong customer-first mindset
  • Ideally a track record in marketplaces or e-commerce environments
  • Skilled in data analysis, with the ability to translate insights into effective, scalable solutions
  • Exceptional communicator who excels at aligning diverse teams and stakeholders
  • Care deeply about user experience and understand how search, availability logic, and emerging AI capabilities shape how customers find and choose services
  • Collaborative and eager to contribute to a dynamic environment
  • Outcomes-focused and pragmatic, able to drive meaningful improvements in complex, fast-moving environments

What we offer

  • 28-days holiday, plus bank holidays
  • Monthly 40EUR Treatwell vouchers so you can treat yourself too
  • Benefits platform offering cycle to work scheme, high street discounts and other perks
  • Growth funds for you to develop and grow with your team
  • Mental health support through our partnership with Plumm
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