CrawlJobs Logo

Senior Product Manager - M365 Chat

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Redmond

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

119800.00 - 234700.00 USD / Year

Job Description:

Are you interested in working on large scale cloud service platforms built on Kubernetes where your customers are a large and diverse set of Microsoft 365 product teams, running some of the largest workloads in Microsoft? If so, come be a part of the Microsoft 365 Core Product Management team. Our team’s goal is to make Microsoft 365 the most secure, efficient and scalable service in the world. As part of that, we create managed platforms that allow Microsoft 365 engineering teams develop and release new services to their customers. As an experienced and Senior Product Manager, you will drive strategy and roadmap for Kubernetes based infrastructure platform, with a focus on enabling Linux workloads and partnering closely with engineering teams to build and deliver world class software systems at scale.

Job Responsibility:

  • Driving growth strategy and roadmap for the product
  • Evangelizing the product to new customers across Microsoft
  • Working with diverse stakeholders to clarify product requirements, including platform owners, a diverse set of customer engineering teams, and compliance auditors
  • Working with Microsoft 365 and Azure teams to drive new features and ensuring business continuity for all customers on this platform
  • Managing the backlog and priority for your feature areas, ensuring features land on time, and with high quality
  • Delivering an enterprise grade platform to the customers, across various clouds following GTM strategies
  • Establish a network of partnerships with technical leaders across the company

Requirements:

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

  • Bachelor's Degree AND 8+ years of experience in product/service/program management or software development OR equivalent experience
  • 2+ years of familiarity with Kubernetes or Containers
  • 2+ years of experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
  • 4+ years of experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
  • Excellent communicator who thrives in ambiguity and drives clarity, with innate curiosity
  • Collaborative, action-oriented mindset with excellent problem-solving and analytical ability
  • Technical depth and able to build vision and roadmap for complex areas

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Product Manager - M365 Chat

New

Senior Cloud Solution Architect Copilot

Microsoft’s mission is to empower every person and every organization on the pla...
Location
Location
France , Issy Les Moulineaux
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for new innovative technology and drive customer transformation
  • Strong project management skills
  • Ability to work with different cultures and customers
  • Ability to communicate with a variety of different audiences especially CxOs and strong presentation skills
  • Demonstrate effective balance between business with excellent adoption and change management skills and technical acumen on Copilot and agents
  • Ability to lead and motivate technical communities and be public speaker
  • Ability to effectively recognize and adapt to change and in constant learning mode
  • Strong years of experience working in a customer-facing and working with Customer success teams
  • Proven track record in successfully planning, deploying, operating, and optimizing M365 solutions
  • Minimum 6 Years’ Experience in systems development, network operations, software support, IT consulting
Job Responsibility
Job Responsibility
  • Be a trusted advisor driving Adoption and change management as well as business value through AI Transformation: Be the trusted advisor to deliver strong Adoption and Change Management as a key pillar to support customers in realizing value and navigating their AI transformation journey.Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value
  • Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal
  • Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale
  • Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
  • Customer Centricity: Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging AI fundamentals and M365 Copilot expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes. Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement
  • Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey
  • Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
  • Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
  • Be the focal point of contact between Microsoft and customer/partner in driving M365 Copilot adoption, drive end-user adoption of copilot (per BU)
  • Deliver Microsoft services for Copilot through Unified support contract
  • Fulltime
Read More
Arrow Right

Service Desk Senior Engineer

Service Desk Senior Engineer-Service Support position at Sopra Steria, a major T...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working knowledge of Operating Systems (Windows 10 & Windows 11)
  • MS Office
  • Outlook
  • MS Teams
  • Azure AD
  • on-prem Active Directory
  • M365
  • Defender
  • VPN
  • ServiceNow
Job Responsibility
Job Responsibility
  • Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
  • Assist users with hardware, application, and software problems via phone, self-service, email, and chat within the time specified by the agreed service levels
  • Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
  • Log details of all incidents: alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use the supplied checklists and ensure that the problems highlighted are followed up on
  • Maintain procedures that are compliant with ITIL, the company's quality management system
  • Knowledge of computers, IT infrastructure, Printers, MS Office products, networks, servers, etc., and their components
  • Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
  • Tracking and documenting any changes made to the KB article and creating of KB article
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities
  • Fulltime
Read More
Arrow Right
New

Senior Cloud Solution Architect Agentic

Cloud Solution Architect – Copilot Studio & Agentic AI. Microsoft’s mission is t...
Location
Location
France , Issy Les Moulineaux
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for AI, agentic systems, and business transformation
  • Strong customer-centric mindset with the ability to challenge and influence respectfully
  • Comfortable operating at the intersection of business strategy and deep technical execution
  • Ability to lead in ambiguity and continuously adapt in a fast-moving AI landscape
  • Confident public speaker and technical community leader
  • Strong experience in customer-facing technical roles (architecture, consulting, or customer success)
  • Proven ability to understand complex enterprise processes and translate them into technical solutions
  • Strong project and stakeholder management skills across business, IT, and partners
  • Excellent communication and storytelling skills, especially with CxO audiences
  • Fluency in French and English (written and spoken)
Job Responsibility
Job Responsibility
  • Drive AI & Agentic Transformation: Act as a trusted advisor to customers on their AI and agentic transformation journey
  • Translate business challenges and strategic priorities into high-impact agentic use cases with clear business value
  • Support executive stakeholders in shaping the “Why” and “What” of agent-driven transformation before technology decisions
  • Design & Build Agentic Solutions: Lead the architecture, design, and realization of agentic solutions using Copilot Studio
  • Work hands-on with partners to build agents, integrate enterprise data, orchestrate workflows, and design governance
  • Design multi-solution architectures combining Copilot Studio, Azure AI, Azure OpenAI, Power Platform, and external systems
  • Leverage prompt engineering, agent orchestration, and AI reasoning patterns to scale AI across the enterprise
  • Partner-Led Delivery & Ecosystem Collaboration: Act as the technical anchor between Microsoft, partners, and customers
  • Shape partner delivery models, PoCs, pilots, and industrialization phases
  • Ensure architectural quality, security, governance, and scalability across partner-delivered solutions
  • Fulltime
Read More
Arrow Right

AI Solution Architect

We are looking for a Global Solution Architect (CSA), specializing in AI Busines...
Location
Location
United Kingdom , Reading
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree in computer science, Information Technology, Engineering, Business, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Hands on experience in AI agents development and Copilot Studio (mandatory)
  • Fluent English in enterprise and executive environments (mandatory)
  • Proven experience working in a customer-facing role (e.g., internal and/or external)
  • Proven experience working on technical projects, interacting with business
  • Demonstrated experience delivering enterprise-scale solutions with measurable business outcomes
  • Strong understanding and working experience of AI solutions (including OpenAI, Anthropic, Google, Glean)
  • Ability to work with senior executives and challenge
  • Adoption and Change Manage skills (PROSCI certification or equivalent is a plus)
  • Experience building or validating Unified Support / Unified Catalog offerings or enterprise-scale reusable IP
Job Responsibility
Job Responsibility
  • Accelerate Value Realization: Actively engage with CxO, business, and technical decision makers to drive intent, enablement, and usage of M365 Copilot, Copilot Chat, Agents, and related Microsoft solutions—ultimately securing long‑term customer value and renewal
  • Mobilize technical and sales stakeholders around new opportunities and develop customer‑specific roadmaps that drive adoption, growth, and measurable business outcomes
  • Customer Satisfaction: Serve as a trusted advisor to customers by applying deep expertise in M365 Copilot and Agents to help achieve Customer Success Plan outcomes
  • Actively listen, challenge constructively, and guide customers toward optimal decisions that unlock value
  • Usage (Cloud & Support) Growth: Develop and execute strategies that increase usage and consumption across M365 Copilot, Copilot Chat, and Agents
  • Lead architecture design sessions, answer technical questions, and provide best practices for activating and governing solutions within enterprise environments
  • Blocker Resolution: Identify and resolve issues preventing successful go‑lives by leveraging deep expertise in M365 Copilot, Agents, governance models, and enterprise integration. Lead business and technical conversations to ensure customers realize value from their Microsoft investments while delivering work aligned to Microsoft best practices and reusable IP
  • Customer Insights: Capture structured insights from customer engagements and funnel them back to engineering, product, and cross‑functional Microsoft teams to inform continuous improvement and influence product evolution
  • Develop and Evolve Unified IP: Play a central role in the ongoing development, enhancement, and maintenance of our Unified portfolio. Ensure assets remain current with product innovations and field learnings, while creating structured methodologies, templates, and solution patterns validated through customer engagements
  • Scale Best Practices Across the Organization: Codify and scale best practices derived from incubation and customer delivery. Transform learnings into repeatable frameworks, guidance, and artifacts that can be adopted across regions and roles
  • Fulltime
Read More
Arrow Right

Senior Sales Lead, APAC

The AI Business Application Solutions (AI BAS) team is Microsoft’s high-impact S...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in enterprise SaaS, AI platforms, or cloud GTM leadership
  • Deep knowledge of Microsoft’s ecosystem, including Power Platform, Dynamics 365, Azure, and M365
  • Expertise in generative AI, intelligent agents, and large language model applications
  • Track record of launching and scaling strategic programs with revenue accountability
  • Proven ability to collaborate across product, engineering, and field sales teams to drive execution
  • Strong executive communication and stakeholder influence skills
Job Responsibility
Job Responsibility
  • Lead execution for Copilot Studio opportunities while replacing legacy CRM and ERP systems with D365 with a goal of $50M+ in FY26 revenue
  • Create, scale, and manage customer-facing AI agent prototypes that showcase differentiated business outcomes
  • Build and execute a competitive displacement strategy against Google, Palantir, and other AI-first platforms
  • Collaborate across Engineering, Product, and Field to align on agent flows, MVP features, and co-development paths
  • Own the strategy and execution of reusable agent templates (e.g., Voice Agent, Sales Chat, Qualification Agent) to scale field motion
  • Evangelize agent-based selling across Microsoft’s field and partner ecosystem
  • Leverage Partners, AI BAST Technical Architect, FDE, and FastTrack to accelerate solution delivery, from pilot to production
  • Prioritize investments and partner engagement strategies for Copilot Studio-certified delivery teams
  • Fulltime
Read More
Arrow Right
New

Healthcare Assistant & Lead Healthcare Assistant

Are you passionate about supporting older people and making a meaningful differe...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in elderly care is desirable but not essential (training may be provided)
  • QQI Level 5 in Healthcare Support or equivalent is an advantage
  • A caring, patient and respectful approach to supporting older people
  • Ability to work flexible shifts including days, nights, and weekends
  • Strong commitment to resident safety, dignity and wellbeing
  • Applicants must have legal entitlement to work in Ireland
Job Responsibility
Job Responsibility
  • Deliver person-centred care to residents with dignity and respect
  • Support residents with activities of daily living where required
  • Encourage independence and social engagement
  • Maintain a clean, safe and comfortable living environment
  • Build positive relationships with residents, families, and colleagues
  • Follow all health, safety and safeguarding procedures
  • Assist with compliance processes, inspections, and quality standards
  • Lead Healthcare Assistants will also assist in guiding care teams, supporting best practice, and helping maintain high standards of care delivery
What we offer
What we offer
  • Flexible working hours to support work–life balance
  • Local employment opportunities within the Douglas, Cork area
  • Competitive rates of pay in line with experience and role
  • Supportive team environment with ongoing training and development
  • Employee wellbeing initiatives
  • Uniform provided
  • Free on-site parking
  • Meals provided while on duty
Read More
Arrow Right
New

Bakery Team Member

Join us to "Change Hospitality For Good". Here at the Cornish Bakery, we want to...
Location
Location
United Kingdom , Falmouth
Salary
Salary:
8.05 - 12.80 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Eligible to live and work in the UK
Job Responsibility
Job Responsibility
  • Make the World’s Best Coffee
  • Deliver Outstanding Customer Service
  • Prepare Award Winning Food
  • Maintain High standards within the Bakery
  • Be part of a Team who strive to Aim Higher at all times
What we offer
What we offer
  • 50% discount on food and drink
  • Pasty Perks – bespoke reward system offering discounts and savings on favourite brands
  • Financial well-being benefit through Stream – save directly from wages into a high interest savings account or access wages before pay-day
  • Employer funded health and wellbeing services with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships
  • Paid birthday day off
  • Member of the shareholder fund (service dependent)
  • Team social events with in-bakery incentives
  • Up to 28 days of holiday (including bank holidays), pro rata if necessary
Read More
Arrow Right
New

Housekeeping Assistant

In Glasgow's prestigious West End, Kelvinside Manor provides luxurious accommoda...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
12.27 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience from a housekeeping or domestic cleaning role
  • Basic understanding of infection control, COSHH, and compliance standards
  • Ability to follow instructions and cleaning schedules
  • Ability to report issues
  • Ability to work well with others in a professional and courteous manner
  • Pride in your work, attention to detail, time management, and respectful communication
  • Ability to work well as part of a team or on your own
  • Demonstrating a kind and caring nature to all within the care home
  • Satisfactory references
  • Disclosure Scotland Scheme Membership (PVG)
Job Responsibility
Job Responsibility
  • Maintaining the highest levels of cleanliness in public areas and bedrooms within the home
  • Responsible for the wash, dry, iron and put away of laundry
  • Ensuring that our residents' care home facilities, public areas and rooms are maintained to the highest cleaning standards
  • Replenish and maintain supplies in both resident rooms and common areas
  • Communicate effectively with residents and colleagues to address needs and concerns
What we offer
What we offer
  • Competitive benefits
  • Overtime rates
  • Flexible working hours considered
  • Parttime
Read More
Arrow Right