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Multiverse Logo Multiverse · IT - Software Development

Senior Product Manager - Learning Architecture

United Kingdom, London · Job Posted February 21, 2026
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Job Description

We are looking for an influential and innovative Senior Product Manager to guide the strategy for our most foundational technical products within the Product Fundamentals Group. You’ll bring the best of agile and lean, throw in data-led decision-making, and create real value for both our internal learning department and our learners. In this B2B2C role, you act as a Driver responsible for the core learner capabilities across our platform. While you will influence the roadmap for our AI-powered guide, Atlas, your primary ownership lies in optimizing the content pipeline and scaling it globally to drive measurable learner retention. You will lead the effort to make our upskilling platform highly engaging, ensuring that newly acquired skills are repeatedly applied to real-world problems at work.

Job Responsibility

  • Integrate into your cross-functional squad and take full accountability for the delivery roadmap
  • Build strong relationships with the Learning and Operations departments, and within the Tech department, to translate complex business needs into a technical roadmap
  • Act as the bridge between platform capabilities and application delivery to manage dependencies across the tech org
  • Develop a strategic approach to content delivery that ensures high-quality learning is optimised at scale
  • Transition from viewing AI as an add-on to making it the engine that optimizes our content pipeline and learner personalization
  • Define and track success metrics that shift the focus from output to true customer value and learner impact
  • Solve for Customer Value: You'll start every decision by asking how it creates value for our paying customers and learners
  • Be Decisive in Ambiguity: You will lead product discovery and definition in a fast-paced environment
  • Regulatory Navigation: You will ensure the product is not only engaging but adheres to the complex regulations surrounding apprenticeship levy markets
  • Roadmap & Backlog Management: You will build and prioritize your own 18 months roadmap
  • Stakeholder Management: You will partner with the Product Director, Engineering Director, and key leaders within the Learning and Operations departments

Requirements

  • 4+ years as a Product Manager of cross-functional teams that deliver excellent software
  • Strong background in data modeling and understand how to leverage complex data structures to provide insights and recommendations that drive product strategy
  • Active curiosity in applying AI/ML to enhance workflows and a belief that AI is our primary engine for delivering outcomes
  • Proven track record of shipping products that serve multiple audiences - balancing the requirements of internal teams to engage and retain our external users
  • Deep understanding of Agile principles and experience working in Scrum or Kanban frameworks

Nice to have

  • Background in Data Science/Analysis
  • Experience in B2C retention
  • Experience in developing and managing content systems
  • Prior work in a highly regulated industry

What we offer

  • 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days and 8 bank holidays per year
  • Private medical Insurance with Bupa
  • A medical cashback scheme
  • Life insurance
  • Gym membership & wellness resources through Wellhub
  • Access to Spill - all in one mental health support
  • Hybrid work offering - for most roles we collaborate in the office three days per week
  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
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