Senior Product Manager, Lab Information Systems Job at Exact Sciences (Madison)

Job Description

The Sr. Product Manager partners closely with assigned product and business teams to define solutions aligned with customer needs and business objectives. This role is responsible for defining the product roadmap and driving end-to-end delivery. Working collaboratively with business stakeholders, development teams, design and other cross-functional partners, the Sr. Product Manager facilitates roadmap execution, and advances product development. This position leads business requirement gathering, analyzes the problem space to define user stories and acceptance criteria, and ultimately verifies the work generated by the development teams meets the stakeholders’ requirements. The Sr. Product Manager supports product teams by contributing to projects of medium complexity and ensures business, user, and technology needs are met through continuous analysis, iteration, solutioning, and delivery.

Job Responsibility

Demonstrate complete knowledge, skills, and understanding of practices for complex programs and initiatives exhibiting creativity and substantial understanding of specialized techniques, processes, and procedures
Engage as a key voice of the customer for stakeholders for one or more product areas to ensure their needs are heard and that delivery teams are getting the support needed
Translate user and business needs into high-level requirements for work assignments of medium complexity, by utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategy
Define acceptance criteria for product features of medium complexity and ensure they are understood by the delivery team
Maintain detailed documentation such as gap analyses, business process flow charts, decision tables, features, and business requirements document to aid in the development and refinement of new analytical tools and processes
Execute plans during the implementation phase, composing standard operating procedures (SOPs), participating in design reviews and walk throughs
Track product performance after implementation to ensure efficiency of operations and proactively provide continuous improvement recommendations
Define key performance indicators (KPIs) and metrics to measure product success. Monitor product performance, analyze data, and make data-driven decisions to improve product outcomes
Collaborate closely with Quality Engineering (QE) to ensure the product meets high standards of quality, performance and reliability by defining the product requirements and acceptance criteria, which are then used by the QE team to develop test plans and test cases
Create and maintain the product roadmap for area of responsibility that outlines the development and release of features
Communicate product strategy, roadmap, and progress to stakeholders, including executives, partners, and customers
Manage stakeholder expectations and prioritize competing demands to ensure alignment and focus
Actively participate in all squad ceremonies
Review work completed by the squad, provide feedback, and accept work, as applicable
Manage the product backlog by grooming and prioritizing, while ensuring work is in line with product strategy and OKRs
Develop and maintain relationships with customers and business partners to drive satisfaction
Consistently influence and make significant decisions within a project, demonstrating good judgment in selecting methods and techniques for obtaining solutions based in a solid understanding of business strategy and best practices with minimal instructions for difficult or unpredictable situations
Ability to collaborate and operate in a cross-cultural and complex matrixed environment to build consensus across functions
Contribute individual capabilities to the achievement of group objectives and work effectively with others in a group setting. This includes mentoring, coaching, and technical guidance for junior members of the team
Communicate clear and concise product updates and releases to internal and external stakeholders
Excellent interpersonal and communication skills
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization.

Requirements

Bachelor’s Degree in a field related to essential duties
or Associates Degree and 2 years of relevant experience
or High School Diploma or General Education Degree (GED) and 4 years of relevant experience
5 years of relevant professional experience as outlined in the essential duties
Experience leading cross-functional teams to deliver products/services
Experience applying techniques and methods of modern product management, product discovery, and product delivery – along with expertise with product management platforms and tools
Demonstrated ability to facilitate the development of product vision, strategic roadmaps, and go-to-market strategy for services and products as part of a broader end-to-end user experience
Advanced problem-solving, organizational, and analytical skills with the ability to evolve product strategy based on research, data, and industry trends
Advanced business analysis skills including, but not limited to, process and user flow definition and business KPIs
Advanced skills in translating complex user, business, operational, and technical requirements into clear epics, features, stories, and acceptance criteria
Some experience with A/B testing, user testing, user interviews, and conversions funnels
Experience engaging with engineers, designers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Nice to have

Experience applying Scrum or Agile methodologies in a Business Analyst or Product Manager capacity
Experience working within regulated environments with a deep understanding of compliance requirements
Demonstrated experience owning or leading software development projects

What we offer

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
a retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage
bonus eligible

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Senior Product Manager, Lab Information Systems

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