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We are seeking an exceptional Product Manager, KYC to own and scale FrankieOne’s largest and most critical product line. KYC sits at the core of FrankieOne’s platform, powering onboarding for some of the largest banks, fintechs, and crypto companies globally. In Australia alone, nearly 60% of the population has been verified through FrankieOne, and our platform supports onboarding across 180+ countries. This is not a typical PM role. You will operate with full ownership, autonomy, and accountability, responsible not just for the roadmap, but for the commercial success, unit economics, and performance of the KYC product. You will lead a dedicated squad and work directly with some of the most sophisticated customers globally, solving complex problems at the intersection of compliance, fraud, and user experience. We are building in an AI-native way. Product Managers at FrankieOne don’t write static PRDs. They work directly with engineering and design using spec-driven development, leveraging tools like Claude Code to build, iterate, and ship rapidly. This role requires someone who is comfortable operating at that frontier.
Job Responsibility:
End-to-end product ownership
Define and execute the KYC product strategy and roadmap
Own product performance, unit economics, and P&L
Drive adoption, expansion, and long-term product success
Lead a cross-functional squad with strong autonomy and accountability
Set direction, prioritisation, and execution standards
Move quickly from idea to production with minimal friction
Own and improve key metrics, pass rates, conversion, fraud, and drop-off
Work deeply with data to identify optimisation opportunities
Deliver measurable improvements across global markets
Work directly with tier 1 banks, fintechs, and global platforms
Solve complex onboarding and compliance challenges across jurisdictions
Support high-value deals through product insight and solutioning
Operate in a spec-driven development model
Write and maintain product specs directly in Claude Code
Build MVPs rapidly and iterate in production alongside engineering
Maintain structured, LLM-readable product context and documentation
Contribute to foundational initiatives such as FrankieOne’s MCP server
Ensure KYC capabilities are modular, configurable, and globally scalable
Requirements:
Proven track record as a top-performing Product Manager in fintech, identity, fraud, or high-scale B2B SaaS
Deep understanding of KYC, onboarding, identity verification, or risk systems
Strong technical fluency, comfortable working with APIs, data systems, and complex architectures
Highly analytical, able to operate deeply in data and drive decisions through metrics
Strong commercial instinct, comfortable owning product-level outcomes and trade-offs
Experience working directly with enterprise customers and complex implementations
Ability to operate autonomously, with high ownership and accountability
AI-native mindset
Comfortable moving away from traditional PRDs into spec-driven development
Experience, or strong willingness, to build using tools like Claude Code
Able to maintain structured product context in formats usable by LLMs
Bias towards building, iterating, and learning quickly
High agency, takes ownership without waiting for direction
Strong product judgment, knows what matters and what doesn’t
Comfortable operating in ambiguity and moving fast
Low ego, high standards, and deeply outcome-focused
Nice to have:
Experience in orchestration platforms or multi-vendor ecosystems
Background in global compliance or regulated environments
Previous engineering experience or very strong technical depth
Experience in AI-driven products or internal tooling