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As Senior Product Manager II, VR Device Management, you will define and drive the vision for how agencies deploy, organize, and manage their VR hardware fleets through scalable software systems. Your work will focus on enabling customers to oversee large numbers of VR devices with ease, confidence, and precision, ensuring that training is always ready to happen when it matters most. You will create the foundation for a modern device management experience that connects Axon’s immersive training hardware with intuitive web-based tools. This will include defining the roadmap for how agencies manage devices, content, and settings within the VR Web App, as well as how those tools integrate into Axon’s broader ecosystem of products and services. Your leadership will shape how agencies monitor fleet health, configure devices, download new content, and customize their training environments at scale.
Job Responsibility:
Lead the Fleet Management Tools for Agencies initiative, delivering measurable improvements in how agencies deploy, organize, and manage VR devices at scale
Define and launch the Device and Fleet Management UI within the VR Web App, creating a centralized interface to oversee headsets and tablets that scales with agency growth and integrates into Axon’s broader ecosystem
Develop a customer-facing Content Management System (CMS) that allows agencies to manage which training modules are installed or removed across their fleets, simplifying operations and aligning content with mission goals
Design an Agency Device Settings System that preserves preferences across users, devices, and sessions, balancing agency-level policies with user-level flexibility through cascading, real-time settings
Establish key metrics and baselines for fleet performance, adoption, and reliability to track progress and guide prioritization
Partner with engineering, UX, and data science to turn complex operational needs into simple, intuitive user experiences
Collaborate across Axon hardware and software teams to ensure VR device management aligns with the company’s identity, deployment, and security frameworks
Engage directly with customers and field stakeholders to validate designs, identify emerging pain points, and ensure solutions meet real-world operational needs
Support future CMS development by preparing the foundation for third-party content uploads, workflow automation, and integration with additional VR applications
Requirements:
Bachelor's degree or equivalent in computer science, game design, engineering or related field of study
8+ years of Product Management experience, including platform or enterprise-scale system ownership
Strong understanding of device lifecycle management, including provisioning, configuration, updates, and telemetry
Ability to translate complex operational workflows into clear and intuitive software experiences
Data-driven mindset with skill in setting KPIs, tracking adoption, and making informed prioritization decisions
Strong collaboration skills and a record of partnering effectively across engineering, design, and business teams
Comfort working in fast-paced environments with a high degree of autonomy and accountability