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Wells Fargo’s Global Payment & Liquidity (GPL) organization is seeking an ambitious Senior Product Manager to support and evolve our suite of Healthcare solutions supporting our broad ecosystem of clients in this industry e.g. patients, payors, suppliers. This role sits within the Specialty Products group and is responsible for driving product strategy, development, and lifecycle management across a dynamic and rapidly evolving segment. You will partner closely with internal teams—Sales, Implementations, Operations, Technology, Service, Legal, Risk, and Compliance—as well as external vendor partners to advance product capabilities, deliver scalable solutions, and ensure exceptional client experience. This is an opportunity to influence critical initiatives across Healthcare, support modernization of payment platforms, and contribute to product vision and roadmap development.
Job Responsibility:
Lead and participate in product management initiatives supporting Healthcare solutions
Define product requirements, support roadmap development, and drive execution across multiple stakeholders
Conduct market research and competitive analysis to identify trends, opportunities, and emerging healthcare payment needs
Evaluate existing product performance and recommend enhancements, optimizations, or new capabilities
Analyze product usage, customer feedback, and operational inputs to identify opportunities for product improvement
Review and assess new or existing programs, enhancements, and functional upgrades across the product suite
Support pricing, positioning, profitability, and product bundling decisions
Partner closely with internal teams (Sales, Technology, Operations, Service, Risk, Compliance, Legal) to ensure successful execution of product initiatives
Serve as a key liaison with third-party vendor partners to manage current-state functionality, roadmap prioritization, issue resolution, and delivery timelines
Lead cross-functional projects, mentor junior talent, or guide team initiatives as needed
Ensure adherence to compliance, privacy, risk, and regulatory requirements across all product-related activities
Partner with Governance and Compliance teams to support content reviews, policy updates, escalations, and documentation requirements
Requirements:
4+ years of Product Management, Product Development, or equivalent experience demonstrated through work history, military experience, training, or education
1+ years of Revenue Cycle Management (RCM) experience within a payor, practice/health system, healthcare billing company or RCM technology company
Nice to have:
Experience in Healthcare payments, patient collections, claims processing, or revenue cycle management
Treasury Management experience in payments, collections or digital product delivery
Familiarity with technology driven healthcare payment solutions
Experience in Agile and/or Platform operating methodologies
Experience working with back-end administrative tools (e.g., ServiceNow, JIRA, Confluence)
Proven ability to influence effectively within a matrixed environment, partnering across multiple teams and levels
Strong verbal, written, and interpersonal communication skills
Demonstrated ability to analyze feedback, data, and market insights
Strategic thinker with strong analytical capabilities
Highly collaborative, adaptive, and solutions-oriented
Comfortable navigating ambiguity and driving initiatives from concept through execution
Passion for improving the healthcare payment ecosystem and elevating the client experience
What we offer:
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance