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As a Hardware Product Manager at Axon, you will help define and deliver next-generation smart devices that seamlessly combine hardware, firmware, and connectivity. These products go far beyond traditional hardware — they incorporate advanced sensors, connectivity, and software integrations that create powerful, end-to-end solutions. This role requires someone who can bridge customer needs, technical complexity, and operational execution. You’ll collaborate across engineering, operations, design, and go-to-market teams to ensure our hardware products deliver measurable outcomes for customers and communities around the world.
Job Responsibility:
Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes
Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products
Translate customer insights and technical requirements into clear product specifications and guidance for engineering
Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market
Gather and analyze quantitative and qualitative data from product performance, market research, and end users
Make data-driven product decisions while using sound intuition when data is limited
Problem-solve within real constraints and challenge assumptions where constraints may not truly exist
Define and track key performance metrics for your product, and drive continuous improvement
Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction
Operate with autonomy while reducing ambiguity for your team and peers
Requirements:
5+ years of experience as a Product Manager working on hardware and integrated hardware/software devices
Proven track record of delivering successful products that achieve business and customer outcomes
Experience working with product requirements, design, user research, and validation testing
Familiarity with quality, validation, and reliability processes for hardware products
Creative problem-solving skills, with the ability to simplify complex user interactions
Excellent written, verbal, and presentation skills
able to adapt communication for technical and non-technical audiences
Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments
Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments
Willingness to travel domestically and internationally as needed (up to ~15%)
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