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Capital One Logo Capital One · IT - Software Development

Senior Product Manager, Enterprise Model Platform (EMP) Training

United States, Cambridge 175500.00 - 240300.00 USD / Year · Job Posted December 30, 2025
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Job Description

Senior Product Manager, Enterprise Model Platform (EMP) Training. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Job Responsibility

  • Championing the User: Serve as the voice of the user to turn pain points into meaningful UX improvements. Manage a user communication strategy derived from ongoing surveys and feedback gathering. Fully own the user journey from onboarding to progression
  • Driving Platform Excellence: Enhance platform efficiency and performance by creating robust user analytics dashboards, managing intake requests, and partnering with tech teams on compliance and modernization efforts
  • Strategic Execution: Work across the platform with product and tech leadership to shape a roadmap that centers the user experience, promotes a well-governed platform, integrates with the converging ecosystem of products, all while pushing the envelope on new AI-driven capabilities

Requirements

  • At least 5 years of experience working in Product Management
  • Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • Currently has, or is in the process of obtaining a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice to have

  • Experience leading product management for enterprise platforms, MLOps, data science, or internal developer tools
  • Familiarity with cloud computing environments (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Kubernetes)
  • Industry recognized professional certifications (CISSP, GIAC, CISM, CCSP, CISA, CRISC, SAFe Product Management, AWS Security, AWS Advanced Networking Specialty, AWS Solutions Architect)
  • Experience translating business strategy and analysis into consumer facing digital products

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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