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Bloomreach Logo Bloomreach · IT - Software Development

Senior Product Manager - Email Messaging

United Kingdom · Job Posted January 16, 2026
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Job Description

The Senior Product Manager, Channel Delivery - Email, will own the channel delivery for Bloomreach Engagement, including Product Management and Tech Vendor Partnership. They will be responsible for ensuring reliable, scalable, and compliant email deliverability through both in-house capabilities and third-party channel integrations.

Job Responsibility

  • Own technical partnerships with our email delivery vendors
  • Manage relationships with existing email service providers (ESPs) and inbox technology partners
  • Identify new vendors to continue improving cost, reliability, and inbox placement and deliverability
  • Escalate feature requests, influence vendor roadmaps, and drive implementation of improvements on the vendor side
  • Collaborate with vendors to stay ahead of industry best practices related to deliverability, authentication, reputation management, and performance optimization
  • Onboard and manage all email delivery vendors across all regions
  • Lead implementation of email integrations in collaboration with Engineering teams
  • Prioritize email channel delivery features and define, manage, and execute the product roadmap
  • Identify opportunities to enhance the Email API and delivery-related capabilities
  • Identify enhancements for email delivery monitoring, analytics, and alerting
  • Identify opportunities to productize deliverability workflows, operational tooling, and reputation management processes
  • Develop a roadmap for new email-related capabilities to support upmarket growth and vertical expansion within Engagement
  • Identify opportunities to leverage latest advancements of AI in the field of email
  • Be a champion and domain expert for email internally, owning the business outcomes associated with email and supporting the sales and marketing motions
  • Serve as the subject-matter expert for email delivery, providing guidance and support to Sales, Account Management, Marketing, Product Marketing, Deliverability Services, and Customer Success teams
  • Support large enterprise deals with deep product expertise, technical validation, and customer-specific request handling
  • Collaborate closely with Delivery Services to understand operational challenges, customer needs, and feedback from the field
  • Gather, synthesize, and prioritize client and prospect feedback related to email performance and deliverability improvements
  • Stay current on global email compliance regulations and industry standards
  • Translate compliance and ecosystem changes into product requirements and platform capabilities

Requirements

  • 4–7+ years of experience in B2B SaaS Product Management, preferably in MarTech, messaging, or infrastructure-heavy platforms
  • Proven experience managing third-party vendor relationships, ideally with ESPs, inbox technology providers, or email infrastructure vendors
  • Strong familiarity with email delivery ecosystems, including ESPs, inbox providers, and the technical and compliance challenges of large-scale email
  • Deep understanding of email deliverability mechanics, sender reputation, authentication standards, and observability/monitoring tooling
  • Solid grasp of APIs and distributed systems related to message delivery
  • Experience collaborating with cross-functional teams across Product, Engineering, Sales, and Customer-facing organizations
  • Comfortable operating in a fast-paced, globally distributed environment with evolving priorities

What we offer

  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events to experience the global spirit of the company
  • 5 paid days off to volunteer
  • People Development Program
  • Personal development workshops
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Employee Assistance Program with counselors
  • Subscription to Calm - sleep and meditation app
  • ‘DisConnect’ days with one additional day off each quarter
  • Facilitated sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Reward & celebrate work anniversaries
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