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The Senior Product Manager, Digital will lead cross functional pods of product managers, engineers, and UX Designers to evolve the end-to-end customer experiences—how customers learn about, explore, purchase and manage products and services using our award winning mobile App and Web flows. They are the Product leaders at the intersection of the wireless industry, digital and physical world, creating experiences that are on par with the best in tech.
Job Responsibility:
Works in collaboration with VP's, Director's, peers, and team to develop strategy, plans, and outcomes across T-Mobile’s postpaid and prepaid journeys
Drives cross-functional alignment with Engineering, Design, Research, Marketing, and Business Teams to assess and evolve digital selling experiences
Maintains a solid understanding of the wireless industry, Digital and assisted trends, and competitive positioning
May lead the lifecycle management of multiple products
Oversees product vision, development of cases, and roadmap execution across customer acquisition, upgrade, and cross-sell journeys
Develops change management strategies that cascade the vision and align team goals with corporate and brand priorities
Provides coaching and execution guidance to Product Management team
Drives accountability with T-Mobile and vendor partners for performance, funding, and service levels
Requirements:
Bachelor's Degree in Computer Science, Business, Engineering, IT or equivalent experience
7+ years of relevant Product Management experience in an agile product development environment
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives
Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences
Strong analysis skills with demonstrated ability to identify/analyze/synthesize product use data
Experience with Agile backlog/project management tools
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Master's/Advanced Degree In Business Administration