Senior Product Manager, Digital Loyalty Experiences Job at Marriott Bonvoy (Bethesda)

Senior Campaign Manager, Loyalty

The Senior Manager, Loyalty will be responsible for driving customer engagement ...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business or related field required, MBA preferred
Minimum 8 years marketing or business experience, with majority of experience coming from supporting loyalty programs for retailers
Intermediate BI knowledge
ability to both apply and interpret data practically for use in real-world scenarios
Advanced skills: Word, Excel, PowerPoint, & related Microsoft suite products
Outstanding ability to think creatively and identify and resolve problems
Excellent analytical, organizational, project management and time management skills
Must be able to adapt to rapidly changing environment, manage multiple priorities, and meet deadlines
High level of integrity, autonomy, and self-motivation
Must be able to perform the essential duties and responsibilities as described above

Job Responsibility

Develop and execute the long-term loyalty marketing strategy, ensuring alignment with business goals and customer insights
Lead the evolution of Inner Circle, enhancing personalization, engagement, and retention
Partner with internal teams to refine loyalty offerings, including promotions, benefits, and digital experiences
Own the end-to-end execution of Inner Circle marketing campaigns across paid, owned, and earned media channels
Develop campaign roadmaps, ensuring strategic alignment and timely execution
Oversee creative brief development, ensuring messaging and visual consistency
Lead cross-functional collaboration with media, creative, analytics, and category teams to bring campaigns to life
Partner with Business Units (BUs) to support Inner Circle market launches—advising on campaign execution and local optimizations
Provide guidance on signage, promotions, and customer service materials for new locations
Travel as needed to support BU launches and ensure smooth program adoption

Fulltime

Vp, Product Management (Travel)

As VP of Product, you will lead CLEAR’s travel-focused product organization. You...

Location

United States , New York

Salary:

270000.00 - 310000.00 USD / Year

Clear

Expiration Date

Until further notice

Requirements

13+ years in product management
4+ years of leadership experience and managing managers
Proven success in consumer-facing products with strong P&L outcomes
Background in airports, travel, or physical–digital product ecosystems is a plus
Deep appreciation for product aesthetic and design-driven execution
Demonstrated cross-functional leadership across engineering, design, marketing, and operations
International market experience, especially driving adoption among global users, is a plus
Ability to drive alignment across senior executives, business and technical leads
Unafraid to dive deep into the details, while also still able to come up for air and see the big picture
Ability to create clarity and drive focus in complex and dynamic contexts

Job Responsibility

Define, articulate, and own the strategic roadmap for aviation products across physical and digital channels, ensuring strong alignment with broader CLEAR goals
Set KPIs for bookings, retention, satisfaction, cost-efficiency, and growing Total Addressable Market (TAM)
Champion a premium, frictionless and coveted customer experience across mobile, web, airport touchpoints (i.e., pods, e-gates, signage), ambassador interactions and tools and member care
Drive global expansion by developing strategies to increase adoption among international travelers in U.S. airports, planning and piloting CLEAR rollouts in selected international hub airports
Collaborate with engineering, design, operations, marketing, airport partnerships, and legal to ensure cohesive omnichannel product delivery across mobile, web, physical portals, signage, ambassador tools
Collaborate with marketing, brand, sales, and operations to execute compelling campaigns that drive adoption and loyalty, leveraging data-driven insights for continuous optimization
Build, mentor, and lead a high-performing Product Management organization, fostering a culture of collaboration, measurement, consumer empathy, and ambition

What we offer

Hybrid work environment
Meals and snacks in offices
Stipend and reimbursement programs for well-being and learning & development
Comprehensive healthcare plans
Family building benefits (fertility and adoption/surrogacy support)
Flexible time off
Free OneMedical memberships for you and your dependents
401(k) retirement plan with employer match
Annual bonuses
Commission

Fulltime

Senior Account Manager

Located in Berlin, you will oversee a leading global automotive brand – primaril...

Location

Germany , Berlin

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Agency account management experience at a leading digital agency or similar organisation
Demonstrable experience working across diverse digital projects, including experience design (UX/UI), iterative design sprints, and web development
Some experience and interest collaborating with cross-functional teams to build and launch consumer-facing programs, such as loyalty platforms or other digital initiatives
Familiarity with generative AI tools and applications, and an understanding of their potential to enhance creative, strategic, and product development processes
Experience with global luxury and automotive brands preferred
A solid understanding of the end-to-end digital product development lifecycle, from discovery to launch and optimisation
Successful track record of building exceptional client relationships
Comfort and understanding of standard web development project terminology and processes
Strong presentation skills such as written, visual and verbal
Ability to structure strategic ideas into well-ordered and insightful keynote presentations

Job Responsibility

Builds and maintains client relationships
Develops a deep understanding of client’s business, market environment, and audiences
Successfully builds and manages trust with multiple stakeholders, partners and clients
Constantly demonstrating AKQA strategic thinking
Identifies, pursues and converts organic growth opportunities and supports the management & conversion of new business opportunities
Demonstrating care for stakeholders through unparalleled service and communication
Responsible for all aspects of monthly, quarterly and annual financial process for client accounts
Reaching profitability and revenue targets with sharp accuracy in forecasting
Provides a viewpoint on team resource and configuration
Creates and distributes professional-quality written documentation

New

Senior Director, Digital Data Products

The Senior Director, Digital Data Products leads Marriott’s digital data strateg...

Location

United States , Bethesda

Salary:

151100.00 - 250900.00 USD / Year

Marriott Bonvoy

Expiration Date

March 03, 2026

Requirements

10+ years of experience in digital product, data, or analytics leadership
Bachelor’s degree required, preferably in a quantitative or technology-related discipline
advanced degree preferred
Proven success in enabling data-driven digital experiences and experimentation
Deep understanding of digital product ecosystems, including booking engines and loyalty platforms
Experience with A/B testing platforms, user journey analytics, and in-property digital tools
Strong command of data-driven decision-making and product lifecycle management
Demonstrated ability to align digital data capabilities with strategic business goals
Exceptional stakeholder engagement and cross-functional collaboration skills
Inspirational leader with a track record of fostering innovation and continuous improvement

Job Responsibility

Define and execute the strategy for digital data products supporting guest and associate experiences
Oversee digital experimentation platforms to enable A/B testing and pilot programs
Partner with digital product teams to embed analytics into booking engines, loyalty platforms, and other tools
Support in-property digital touchpoints such as kiosks and signage with data insights and performance tracking
Align digital data capabilities with business and technology strategies to drive engagement and efficiency
Collaborate across domains to ensure digital data products support personalization and operational goals
Define and track performance metrics including user engagement, conversion rates, and operational impact
Prioritize investments and roadmap initiatives in partnership with digital and technology stakeholders
Mentor and develop a high-performing team focused on digital data innovation and enablement

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime