CrawlJobs Logo
Canary Technologies Logo Canary Technologies · IT - Software Development

Senior Product Manager - Digital Guest Journey

United States, New York 160000.00 - 230000.00 USD / Year · Job Posted January 30, 2026
Apply Position
Job Link Share

Job Description

We're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey. This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell. You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests.

Job Responsibility

  • Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
  • Work closely with engineering, design, marketing, and sales teams to bring products to market and develop and grow business opportunities
  • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
  • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
  • Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
  • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
  • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks

Requirements

  • 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
  • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
  • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
  • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
  • Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences

What we offer

  • Canary Days: company wide days off each month
  • Self Improvement Club: budget for personal goal purchases
  • Professional Development Chats: budget for cross functional professional development
  • Travel Reimbursement: stipend for visiting company offices
  • Personal Travel Reimbursement: credit for stays at partner hotels
Canary Technologies - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Product Manager - Digital Guest Journey

8 matching positions

Senior Digital Consumer Experience & E-Commerce Specialist

The Senior Specialist, Digital Consumer Experience & E-Commerce (DCXE) is respon...
Location
Location
United States , Universal City
Salary
Salary:
42.00 - 46.00 USD / Hour
softwareresources.com Logo
Software Resources
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
  • Strong project management, prioritization, and organizational skills with high attention to detail—especially in fast-paced, deadline-driven environments
  • Excellent problem-solving and stakeholder management skills
  • able to anticipate risks, identify solutions, and drive execution independently
  • Exceptional written and verbal communication skills
  • able to explain technical concepts to marketing partners and present insights or recommendations clearly
  • Demonstrated ability to manage multiple workstreams simultaneously and follow through on open issues
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • advanced Excel and PowerPoint experience is a plus
  • Strong interpersonal skills and ability to build collaborative, productive relationships across functions
Job Responsibility
Job Responsibility
  • Lead the development of digital strategy and tactical execution plans for destination and campaign initiatives across websites, mobile apps, and online stores
  • Serve as the primary strategic partner for assigned programs, ensuring business goals are reflected in digital approaches across all consumer touchpoints
  • Create Strategic Input Documents for campaigns and destination programs, including journey maps, SEO requirements, personalization strategies, and tactical page planning
  • Participate in and, where appropriate, lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to align on guest-first experience enhancements
  • Partner with Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
  • Review campaign and experience performance across web and app platforms
  • interpret analytics to produce actionable insights and influence optimizations
  • Conduct competitive and cross-industry benchmarking to inform innovation and maintain Universal’s leadership in digital guest experience
  • Define and prioritize testing strategies (including A/B, personalization, and usability tests) aligned to key campaign and destination objectives
  • Partner with digital production scrum teams and DCXE Programs to define and communicate requirements for enhancements page type templates, components and other digital tools
What we offer
What we offer
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D
  • Fulltime
Read More
Arrow Right

Senior Analyst, Digital Analytics & Insights

Senior Analyst, Digital Analytics & Insights: The Senior Analyst, Digital Analyt...
Location
Location
United States , Birmingham
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a bachelor's degree and five (5)+ years of related experience or an equivalent combination, with B2B eCommerce experience strongly preferred
  • In-depth experience with GA4 and/or Adobe Analytics
  • In-depth experience with Google Tag Manager or Adobe Launch
  • Deep understanding of tagging architecture
  • Deep understanding of data layers
  • Deep understanding of event-based tracking models
  • Strong analytical and problem-solving skills
  • Ability to translate data into business insights
  • Experience with data visualization and data-driven storytelling
  • Fluency in SQL, Python, or other scripting languages to drive self-service analysis with large data sets
Job Responsibility
Job Responsibility
  • eCommerce performance analytics: foundation, reporting, & insights
  • Customer journey and funnel analysis
  • Digital marketing and product analytics
  • Analytics tagging architecture and governance
  • Ownership of departmental performance reporting – both analysis and insights
  • Analyze end-to-end B2B eCommerce performance across established KPIs
  • Perform analysis across customer segments & user types, industries, and account sizes
  • Identify fallout across funnel stages (search, PDP, cart, checkout)
  • Evaluate logged-in vs guest user behavior, and support building an analysis pipeline across user types
  • Monitor product performance at SKU and web taxonomy levels
What we offer
What we offer
  • options for healthcare coverage
  • 401(k)
  • tuition reimbursement
  • vacation, sick, and holiday pay
  • Flexible Working Schedules
  • Wellbeing Programs
  • Learning Opportunities
  • Community Engagement
  • Paid Parental Leave
  • Pet Insurance
  • Fulltime
Read More
Arrow Right

Head of Revenue - Ancillary

As Head of Ancillary Revenue, you’ll own the strategy and performance of Forge H...
Location
Location
United Kingdom , Chester
Salary
Salary:
75000.00 - 85000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior commercial or revenue leadership experience in travel, hospitality, or holiday letting
  • Strong analytical mindset, comfortable with data, segmentation, KPIs, and business cases
  • Experience building and scaling new revenue streams from concept to market
  • Excellent partnership and negotiation skills with external providers
  • Familiarity with digital commerce, guest journey optimisation, and conversion funnel design
  • Proven ability to influence cross-functional stakeholders across marketing, tech, property operations, and data
  • Deep commercial acumen, problem-solving capability, and confident executive communication
  • Understanding of the holiday-lettings or wider travel ecosystem (advantageous)
  • Entrepreneurial mindset
  • Guest-centric
Job Responsibility
Job Responsibility
  • Deliver and evolve the group’s ancillary revenue strategy, translating long-term direction into clear trading priorities and outcomes
  • Develop and lead the ancillary revenue roadmap, including upsells, add-ons, partner services, and experiences
  • Define pricing and packaging strategies that balance guest value, margin, and conversion
  • Own performance across pricing, partner selection, packaging, and commercial outcomes
  • Set and manage targets and KPIs, including revenue per booking, conversion, take-rate, margin, and partner performance
  • Build and manage partnerships with suppliers, experience providers, and other partners to drive incremental revenue and guest value
  • Analyse results and provide insight-driven recommendations to senior leadership
  • Work with analytics and data teams to identify high-value opportunities, segment guests, personalise offers, and optimise conversion
  • Partner with technology and product teams to embed ancillary monetisation into the digital guest journey, ensuring seamless UX, automation, and measurement
  • Build and lead a small, high-performing team, delivering both operational excellence and transformation
What we offer
What we offer
  • Annual STIP Company-wide Bonus
  • 33 days holiday (incl. bank hols) + extra days for long service
  • Your birthday off
  • 2 paid volunteering days
  • Enhanced Maternity and Paternity Leave - (24 weeks maternity, 3 weeks paternity at 100% pay)
  • B Corp certified - we care about people & planet
  • Exclusive holiday discounts for you, friends, and family
  • Wellbeing perks, gym access at HQ, health cash plan
  • Hybrid working & on-site parking
  • Fulltime
Read More
Arrow Right

Manager Home Market Wagering

The Manager, Home Market Wagering plays a key role in driving the growth, engage...
Location
Location
Canada , Etobicoke, Ontario
Salary
Salary:
82000.00 - 92000.00 CAD / Year
woodbine.com Logo
Woodbine Entertainment Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strategic Thinker: Able to translate insights into actionable program strategies with a long-term view
  • Analytical Expertise: Strong data literacy and proficiency with Excel
  • Adaptability: Comfortable managing shifting priorities in a dynamic environment
  • Collaborative Communicator: Skilled in navigating complex stakeholder environments and building alignment through influence and communication
  • Detail-Oriented: Focused on continuous improvement, with the ability to manage multiple initiatives and drive measurable outcomes
  • Performance-Driven: Comfortable evaluating and iterating programs based on performance data and insights
  • Experience with customer segmentation models, life time value modeling, lifecycle mapping
  • Familiarity with A/B testing tools and experimentation frameworks
  • Experience with analytic tools (Tableau, Power BI) and/or CRM (such as Snowflake, Braze, Salesforce, Looker)
Job Responsibility
Job Responsibility
  • Be responsible for shaping wagering customer experiences across Ontario, including in-venue and digital HPIbet segments
  • Design customer journeys, engagement programs, and wagering experience improvements
  • Analyze behavioural and wagering data to inform strategy
  • Drive measurable increases in wagering revenue, customer frequency, and engagement across the Ontario market
  • Influence in-venue, in network and digital decisions that will shape the end-to-end wagering experience
  • Develop lifecycle strategies to enhance wagering engagement, retention, and customer value across HPIbet and in-venue segments
  • Analyze key performance indicators for wagering, behavioural trends, and journey performance to generate actionable insights and recommendations
  • Design and execute pilots, experiments, and A/B tests to evaluate new engagement programs, journey improvements, and wagering experience optimizations
  • Conduct research to identify behavioural trends, market dynamics and areas of opportunity within wagering segments
  • Analyze competitor offerings, customer experience models and industry benchmarks to inform continued program evolution
  • Fulltime
Read More
Arrow Right

Commercial Real Estate Attorney

Location
Location
United States , Boston
Salary
Salary:
130000.00 - 180000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • J.D. degree
  • Minimum of 4 years of relevant experience at a law firm
  • Strong background in commercial real estate transactions
  • Excellent drafting, negotiation, and analytical skills
  • Ability to work independently and take ownership of matters
  • Proven ability to manage multiple priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Represent lenders and/or borrowers in complex commercial real estate financing transactions, including acquisition financing, construction loans, permanent financing, and refinancing transactions and lines of credit
  • Handle purchase and sale transactions from initial structuring through closing
  • Conduct and oversee due diligence processes
  • Draft and negotiate leasing agreements
  • Manage multiple transactions simultaneously with a high level of organization and attention to detail
  • Fulltime
Read More
Arrow Right

Director, HR Business Partner – LATAM

The Director, HRBP – LATAM will serve as the senior People & Culture leader for ...
Location
Location
United States , Miami
Salary
Salary:
Not provided
sharkninja.com Logo
SharkNinja
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive HR experience, including 5+ years in strategic HRBP roles supporting commercial or growth-focused organizations
  • Experience supporting multi-country LATAM operations preferred
  • Demonstrated success driving organizational design, workforce planning, and change management initiatives
  • Strong knowledge of Mexico labor law
  • familiarity with broader LATAM employment frameworks highly desirable
  • Experience operating within a global organization with U.S.-based leadership
  • Proven ability to influence business decisions through data and workforce insights
  • Bachelor's degree in Human Resources, Business Administration, or related field required
  • Master's degree or HR certification preferred
  • Fluent bilingual proficiency in English and Spanish (required)
Job Responsibility
Job Responsibility
  • Serve as the senior HR leader supporting LATAM operations across Mexico and expanding markets in Central America, South America, and the Caribbean
  • Partner with regional leadership to enable growth, new market entry, distributor expansion, and commercial scaling
  • Act as the bridge between LATAM leadership and U.S.-based headquarters, ensuring alignment with global strategy while tailoring execution locally
  • Translate enterprise HR frameworks into practical, compliant, and culturally relevant solutions across multiple countries
  • Diagnose organizational needs and design structures that enable agility, accountability, and performance
  • Lead workforce planning aligned to revenue targets and market expansion
  • Drive change management initiatives tied to new country launches, evolving operating models, and scaling commercial teams
  • Develop and implement strategies to attract, retain, and develop top commercial talent across LATAM markets
  • Lead succession planning and leadership capability building
  • Partner with Talent Acquisition to build diverse and competitive talent pipelines in emerging markets
What we offer
What we offer
  • Competitive health insurance
  • Retirement plans
  • Paid time off
  • Employee stock purchase options
  • Wellness programs
  • SharkNinja product discounts
  • High impact Learning Programs
  • Fulltime
Read More
Arrow Right

Marketing Data Analyst

Robert Half is seeking a detail‑driven Marketing Data Analyst for a Washington, ...
Location
Location
United States , Washington, DC; Alexandria
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing Analytics, Data Science, Business, or related field
  • 2+ years of experience in marketing analytics or data analysis
  • Proficiency in Excel, Google Analytics, SQL, and at least one BI tool (Power BI, Tableau, Looker)
  • Experience with CRM or marketing automation platforms (HubSpot, Salesforce, Marketo, etc.)
  • Strong understanding of digital marketing metrics and attribution
  • Excellent communication skills with the ability to present insights to non‑technical stakeholders
Job Responsibility
Job Responsibility
  • Analyze marketing campaign performance across digital channels (email, social, paid media, web)
  • Build dashboards and reports to track KPIs, conversion metrics, and audience behavior
  • Clean, validate, and organize marketing datasets from CRM, automation platforms, and analytics tools
  • Provide insights and recommendations to improve targeting, segmentation, and ROI
  • Support A/B testing, attribution modeling, and customer journey analysis
  • Collaborate with marketing, sales, and product teams to align data insights with business goals
  • Maintain data accuracy and documentation for ongoing reporting processes
What we offer
What we offer
  • medical, vision, dental, life and disability insurance
  • enrollment in company 401(k) plan
Read More
Arrow Right

Sales Operations Associate

WELCOME TO SITA. At SITA, we keep airports moving, airlines flying smoothly, and...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
sita.aero Logo
SITA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Business or Administrative degree or equivalent experience
  • Experience supporting Sales, Account Management, Project/Program or Contract/bid environments
  • Strong follow-up and execution discipline
  • Ability to navigate complex customer organizations
  • High attention to detail with a results-oriented mindset
  • Strong stakeholder coordination and communication skills
  • Commercial awareness (contracts, invoicing, payment cycles)
  • Arabic and English Language is a Must
Job Responsibility
Job Responsibility
  • Support Account Managers in the execution of customer engagements, ensuring alignment between commercial commitments, contracts, and delivery
  • Act as a central coordination point between Sales, Delivery, Finance, and customer stakeholders
  • Ensure consistency between opportunity scope, signed contracts, and execution realities
  • Support end-to-end invoice lifecycle management, ensuring invoices are submitted in line with contractual terms, milestones, and purchase orders
  • Perform rigorous follow-up on invoice submission and customer acceptance
  • Engage proactively with customer departments including Finance, Procurement, Treasury, Accounts Payable, IT, and Contracts to facilitate timely payments
  • Conduct proactive and, where required, on-site follow-ups to accelerate payment cycles
  • Maintain a comprehensive tracking sheet for all assigned accounts (invoice status, payment timelines, aging, risks)
  • Identify and escalate payment delays, disputes, and contractual misalignments
  • Provide weekly reporting to VP Commercial/Sales, highlighting status, risks, and mitigation actions
What we offer
What we offer
  • Flex Week: Work from home up to 2 days/week (depending on your team's needs)
  • Flex Day: Make your workday suit your life and plans
  • Flex-Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
  • Champion Health - a personalized platform that supports a range of wellbeing needs
  • Professional Development: access to world-class platforms and programs (LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford, and many others)
  • Competitive Benefits that make sense with both your local market and employment status
  • Fulltime
Read More
Arrow Right