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Senior Product Manager - Digital Guest Journey

United States, New York 160000.00 - 230000.00 USD / Year · Job Posted January 30, 2026
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Job Description

We're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey. This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell. You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests.

Job Responsibility

  • Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
  • Work closely with engineering, design, marketing, and sales teams to bring products to market and develop and grow business opportunities
  • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
  • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
  • Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
  • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
  • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks

Requirements

  • 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
  • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
  • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
  • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
  • Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences

What we offer

  • Canary Days: company wide days off each month
  • Self Improvement Club: budget for personal goal purchases
  • Professional Development Chats: budget for cross functional professional development
  • Travel Reimbursement: stipend for visiting company offices
  • Personal Travel Reimbursement: credit for stays at partner hotels

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