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We're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey. This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell. You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests.
Job Responsibility:
Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
Work closely with engineering, design, marketing, and sales teams to bring products to market and develop and grow business opportunities
Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks
Requirements:
5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences
What we offer:
Canary Days: company wide days off each month
Self Improvement Club: budget for personal goal purchases
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting company offices
Personal Travel Reimbursement: credit for stays at partner hotels