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As a Senior Product Manager on our Data Ingestion & Care Enablement (DICE) team, you will be the connective tissue between our external partners, internal data systems, and the product and care teams that depend on them. You'll own the data integrations and partner relationships that power Thyme Care's ability to identify, enroll, and serve our members — making sure the right data flows to the right teams at the right time. This role sits at the intersection of contracts, data, product behavior, and care workflows.
Job Responsibility:
Own partner data integrations end-to-end: lead implementations with payers and providers, managing data ingestion, quality, enrollment logic, and return files from kickoff through go-live and ongoing operations
Serve as a primary point of contact for external data counterparts: negotiate data specifications, troubleshoot issues, and build strong working relationships with partner organizations
Translate technical complexity into business clarity: break down intricate data and integration challenges into actionable requirements that product, engineering, and data science teams can execute against
Drive cross-functional alignment: coordinate across DICE, growth, health economics, clinical operations, and care delivery teams to ensure data-dependent initiatives stay on track
Build and maintain operational visibility: develop monitoring, dashboards, and proactive alerting so the team can shift from reactive problem-solving to proactive management of data quality and integration health
Own analyses that drive decisions: lead work on eligibility reconciliation, claims analysis, enrollment trends, and other data investigations that inform executive and operational decision-making
Shape the DICE roadmap: partner with your team lead to identify opportunities, prioritize initiatives, and drive multi-quarter projects that improve how Thyme Care acquires, processes, and leverages data
Leverage AI to accelerate your work: stay current with AI tools and capabilities, applying them where they can improve your own productivity and the effectiveness of data workflows
Requirements:
4+ years of experience in product management, data operations, or a related role within healthcare
Direct experience working with healthcare claims data, eligibility files, and value-based care data in a payer, provider, or health tech environment
Track record of managing complex data integrations or implementations with external partners
Experience collaborating closely with data science and data engineering teams
comfortable with SQL and working in data-heavy environments
Proven ability to manage competing priorities across multiple partners and internal stakeholders simultaneously
Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences and vice versa
Experience operating effectively in ambiguous, fast-moving environments where you had to define the path forward
Nice to have:
Experience with clinical ontologies or healthcare data standards
Familiarity with data pipeline tools and concepts (e.g., dbt, GitHub Actions) — not as a builder, but as a collaborator
Experience in value-based care contract operations or performance measurement
Background in health economics, actuarial, or clinical data analysis