Senior Product Manager, Customer Management Platform

As Sr. Product Manager for Customer Management Platform, you’ll develop, own, and evolve a critical new element of Playlist’s platform for enabling wellness businesses to track their consumers through their journey from Prospect through becoming an active Member. Your work will directly improve the ability of tens of thousands of small businesses around the world to successfully acquire new customers and deliver them experiences that create more wellness in their lives. This is a highly strategic platform role. You will be expected to engage with other product and engineering leaders on our CRM and Core Software teams to understand the journeys our lifecycle management platform needs to facilitate, synthesize those needs into a platform design, and work with your engineering squad to build a platform that will meet both the current and future needs of our business and our customers.