Senior Product Manager, Courier Operations Job at Just Eat Takeaway.com (Toronto)

Senior Regional Operations Manager, Courier Pricing - Marketplace

On the Uber EMEA Delivery Regional Operations team, we serve the business by par...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5 years of experience in Business Operations, Product Operations / Management, Management Consulting, or Investment Banking with a strong analytical background
Excellent interpersonal, and team member management skills with an ability to form long term relationships in diverse, cross-functional, and global environments
Demonstrable project management skills

Job Responsibility

Own Courier Pricing Operations Across EMEA: Manage the rollout, configuration, and ongoing optimization of courier pricing models across 15+ markets
Manage Courier Payouts and Marketplace Investment: Monitor and manage courier payouts across the region, building analytical frameworks to optimize marketplace investment while protecting courier earnings and experience
Build Insights That Drive Marketplace Performance: Develop dashboards, analytical models, and reporting frameworks that turn complex marketplace data into clear, actionable recommendations
Set Regional Pricing Strategy and Drive Local Execution: Define the courier pricing strategy for EMEA, aligning with Product, Finance, and local market teams
Scale Processes and Operational Frameworks: Design and own repeatable processes for pricing launches, market migrations, experiment readouts, and weekly reporting

Fulltime

Senior Program Manager, Courier Experience and Support Operations

At Uber, providing excellent customer support to our users is a core feature of ...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5+ years’ relevant experience: in Customer Experience, Program Management, Operations, or Support Enablement, preferably in a fast-paced, tech-driven environment
Data-driven and analytical approach: you can turn raw data into a clear analysis and utilise numbers to tell a story or build a strategy. You know the right questions to ask to get to actionable outcomes, and you know how to explain data in a digestible way. Advanced proficiency in Excel/Google Sheets
Strong working knowledge of performance metrics: you’ve used data to guide strategy, prioritise roadmaps, and assess results
Self-starter & program manager: you can structure a project from scratch, understanding the challenges and opportunities with limited leadership direction, and you are cool and calm under pressure
Excellent stakeholder management & teamwork: you build trusted and strong working relationships with cross-functional stakeholders. You can work as part of a small, lean team, as a key contributor, and you work well with everyone around you to achieve great results
Balance of strategic vision and operational rigour: you're equally comfortable with long-term planning and rapid execution
Natural problem-solver: you’re naturally curious, show analytical and critical thinking and are resilient in navigating ambiguity or competing priorities. You have a proven ability to lead complex, cross-functional initiatives that deliver measurable impact at scale
Strong communicator and influencer: with a knack for simplifying complexity, aligning teams with confidence and empathy towards a common goal, bonus points if you have experience presenting data and insights to senior audiences to obtain buy-in

Job Responsibility

Design & execute high-impact, cross-functional initiatives that define the courier support experience, optimising automated, self-service and/or agent-driven channels, improving quality, efficiency and experience
Identify and prioritise the most impactful opportunities within a broad set of potential initiatives, using data, customer insights, and operational metrics to focus resources where they matter most
Project manage key regional and cross-functional initiatives - you’ll be the go-to person for Courier experience enhancements, premium support models, and new product launches, across existing and yet-to-be-launched markets
Improve operational performance by using a quantitative approach for issue identification, root cause analysis, and improvement identification
Collaborate with Ops, Risk, Tech, and CX teams across EMEA and other mega regions to design, launch and iterate on support initiatives and products that balance business impact and customer satisfaction
Navigate a complex, matrixed environment to influence cross-functional, global, and regional stakeholders
building alignment, resolving competing priorities,s and driving execution on key Courier Operations initiatives
Test, measure and scale initiatives and projects, taking a strategic lens to determine where and how launches should take place
Be the voice and advocate for Couriers within the organisation and promote a customer-centric culture
Build a scalable governance model that connects regional operations with global strategy, ensuring consistent standards, data-driven decisions, and effective cross-functional collaboration

Senior Engineering Manager - Uber Courier

Courier is one of the fastest growing businesses at Uber. It is an on-demand C2C...

Location

India , Hyderabad

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Ability to thrive in a fast paced environment
5+ years of experience as an engineering manager and at least 2+ years managing managers having launched many successful products, led the team through technology migrations, introduced new processes to streamline execution & collaboration etc
8+ years of experience writing production software in large scale distributed systems
Strong computer science fundamentals
Clear communicator with the ability to motivate the team and influence the stakeholders to align on goals
Ph.D., M.S. or Bachelor's degree in Computer Science, Machine Learning, or Operations Research, or equivalent technical background with exceptional demonstrated impact
Proficiency in programming languages such as Python, Scala, Java, or Go
Proficiency in upholding high standards of quality, reliability, and operational excellence

Job Responsibility

Manage a team of 25 with a mix of engineering managers and engineers with varying levels of seniority
Coaches and mentors both direct reports and skip levels to foster a culture of taking risks and allowing teams to learn from failures
Create a compelling vision for the team that aligns with company goals, and deliver on that promise by fast paced execution and continuous experimentation
Coach managers on crafting a vision for their team(s)
Work closely with the PM, design and other eng leads to build an ambitious roadmap and execute with a sense of urgency
Embrace the startup culture and build a high degree of ownership & accountability in your team leading by example
Build strong relationships with many upstream and downstream teams
Thoroughly understand strengths and development areas for the team members, coach them to reach their full potential and grow their careers

Fulltime

Senior Strategy and Operations Manager, EMEA Direct

Are you ready to join one of Uber’s strategic priorities for growth? Direct is o...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5 years of experience in an analytical or operations-focused role (e.g. Data Analytics, Consulting, Tech Operations)
Advanced SQL skills with experience querying and analyzing large, complex data sets
Strong business acumen and ability to translate data into actionable strategies
Entrepreneurial mindset and a track record of driving initiatives end-to-end — from strategy to execution
Excellent written and verbal communication skills, with the ability to influence stakeholders

Job Responsibility

Drive operational excellence: Use data to monitor, understand, and improve performance across key operational metrics. Identify inefficiencies and build frameworks to optimise delivery processes
Translate insights into action: Turn analytical findings into scalable strategies that drive tangible business outcomes
Shape product and process improvements: Partner with Product, Engineering, and EMEA Ops teams to test, iterate, and roll out new features and processes that solve real merchant and courier pain points, improve efficiency and unit economics at scale
Collaborate across teams: Align stakeholders across Local Ops, Legal, Safety, and Commercial teams to execute initiatives that improve the end-to-end delivery experience
Support commercial growth: Partner with commercial teams to enhance product-market fit across Food, Grocery, and Retail verticals. Identify merchant needs and co-create solutions to strengthen Uber Direct’s value proposition

Fulltime

Senior Operations Leader

Purpose of the Job Managing the Express operations and organizing the work of c...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, Human Resources, Finance
Strong English language skills are required for this role
additional languages are preferred given the nature of this global role
4-6 years’ experience in Express operation
Thorough understanding of Express operations and clearance
Strong Leadership, coaching and mentoring skills
Ability to analyst problems and have a creative thinking to adapt a proper solution.

Job Responsibility

Communicate and coordinate with the customer account management teams in terms of capability and scheduling jobs to ensure timely action to the customer
Maintain effective communication with internal and external parties
Prepare, monitor, and control client incidents and complaints in coordination with the customer service and operations team members to ensure timely response to the CMT and Sales
Handling customers complaints and special requests or any urgent collections or deliveries even at odd times
Introduce new solutions driven by specific customer needs
Identify training needs for the team members and continuously improving their skills and capacity
Set KPIs and conduct annual performance evaluation for direct reports
Organize the team and manage ground courier’s substitution
Coordinate couriers’ vacations to ensure optimum & balanced distribution of workload amongst all routes
Manage the effective usage of Aramex IT systems and Scanner technology

Strategy and Operations Manager

We’re looking for a collaborative and results-oriented Earner & Marketplace Oper...

Location

Chile , Santiago

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of professional experience in operations, strategy, consulting, analytics, technology, or a related field
Strong analytical skills and experience using data to inform decisions and solve complex business challenges
Advanced proficiency in Excel and/or Google Sheets
Experience with SQL(MUST) or other data querying tools is strongly preferred
Demonstrated ability to break down ambiguous problems, prioritize effectively, and develop practical, data-driven solutions
Strong project management skills with the ability to manage multiple priorities and deliver results in a detail-oriented manner
Experience communicating complex analyses and recommendations to diverse stakeholder groups
Ability to collaborate effectively across functions and build strong working relationships
Comfortable operating in a fast-paced, evolving environment and adapting to changing priorities
Professional proficiency in both Spanish and English

Job Responsibility

Marketplace Strategy & Operations: Own the Eats marketplace strategy for Chile, including courier engagement, retention, incentive programs, and other initiatives that support marketplace growth and reliability
Data Analysis & Insights: Analyze complex datasets to identify trends, uncover opportunities, and support key business decisions
Strategic Planning & Advisory: Partner with senior leadership to shape long-term marketplace strategy through data-driven recommendations
Define critical performance metrics, build reporting frameworks, and develop dashboards that support strategic decision-making
Cross-Functional Collaboration: Collaborate closely with Product, Regional Operations, Data Science, Partner Management, Finance, and Customer Support teams to drive marketplace improvements and support broader business initiatives
Performance Management: Establish, monitor, and evaluate key performance indicators (KPIs) for marketplace initiatives and incentive programs

Aflcmc/wa Electronic Warfare (Ew) & Research Intelligence Analyst

The position is located with PAE Fighters at WPAFB in Dayton Ohio. This is a ful...

Location

United States , Dayton

Salary:

Not provided

DCS Corporation

Expiration Date

Until further notice

Requirements

Due to the sensitivity of customer related requirements, U.S. Citizenship is required
An ABET-accredited Bachelor's degree in Engineering plus 15 years of experience, a Master’s Degree plus 8 years or a PhD plus 6 years of experience is required
Active Top Secret/SCI security clearance
At least 10 years systems engineering experience, including developing and managing the acquisition of avionics modifications including but not limited to avionics, software, computer architecture, communication, radar and EW systems
Knowledge in avionics, software, computer, radar, EW, and communications engineering principles
Experience developing, acquiring and managing platform IA, cybersecurity and AT provisions

Job Responsibility

Perform analyses (including requirement analyses), and system capacity analysis, investigate alternative solutions and architecture trade-offs, make assessments, support operations concept development, and document results
Assist in reviewing and/or developing draft systems intelligence and programmatic documents in support of milestone reviews and events and as directed
Participate in regular team meetings, TIMs, technical reviews, interface control working group meetings, and other meetings as directed
Support hardware/software development and related system ground and flight test activities such as but not limited to: hardware in-the-loop, subsystem integration labs, DT, and IOT&E related activities
Possess knowledge of radar and electronic warfare theory and principles, intelligence processes and tradecraft, and an understanding of the radar design, development, and implementation process is required. Expected activities include, but are not limited to: providing technical advice, serving as the technical interface between the Government customers and the radar & system manufacturers, interacting with customers, participating in meetings, and producing technical detailed products
Perform technical activities associated with radar waveforms and signal and data processing techniques that provide robust performance in EMI, electronic countermeasure, multipath, ducting, and clutter environments
Assist in accomplishing data processing including centroiding, tracker, timing issues, data loading issues, software
interfaces to combat system and/or automation systems including required data, quantity of data, data merging and integration
Assist in accomplishing modeling/simulation of radar, targets, and clutter/weather
testing and evaluation of radar system performance including developing test plans and procedures, witnessing tests, and writing test reports for qualification testing, operational field testing, and factory system-level testing

Fulltime

Senior Customs Specialist

Are you a seasoned Customs expert with experience in traffic coordination and lo...

Location

Canada , Saint-Laurent

Salary:

75000.00 - 100000.00 CAD / Year

Randstad

Expiration Date

July 20, 2026

Requirements

Bilingual English and French to communicate with customers outside of Quebec
5+ years in customs compliance, international logistics, or global trade
Strong knowledge of HS classification (especially for new products)
Understanding trade agreements such as CUSMA/USMCA, CETA, CPTPP
Familiarity with Canadian export regulations and international customs requirements
Solid understanding of Incoterms and export processes
High accuracy, attention to detail, and strong organizational skills
Excellent communication skills with brokers, careers, and internal teams
Collaborative mindset and willingness to help build a strong Customs & Compliance function
Proactive, action oriented, and solutions focused approach

Job Responsibility

Ensures export shipments meet customs and trade regulations for Canada and international destinations (U.S., Europe, LATAM, Asia Pacific, Middle East)
Maintains compliant export documentation—including commercial invoices, export declarations, and certificates of origin—and monitors regulatory changes
Conducts documentation reviews and audits to maintain accuracy and consistency in export files
Determines correct HS codes for new products by reviewing technical details and using validated customs resources such as CBSA, CBP, and TARIC
Maintains the company’s HS code database and ensures accurate classification across all export documents
Evaluates export shipments for eligibility under trade agreements (CUSMA/USMCA, CETA, CPTPP)
Applies rules of origin, prepares certificates of origin, and manages record retention
Supports duty reduction opportunities for international customers and strengthens pricing competitiveness
Prepares and validates export documents including commercial invoices, packing lists, export declarations, and certificates of origin
Works closely with customs brokers and government agencies to resolve documentation or clearance issues and ensure timely, compliant global shipments

What we offer

Full Time permanent position 40 hours per week
8:30am-5pm Monday to Friday
Hybrid work model 1 home/ 4 days in office
75k-100k Salary negotiable based on experience
Competitive insurance package including (medical,dental,life)
Group RRSP program
Company share purchase plan
3-4 Vacation weeks negotiable
Company Events (Conferences, Social Clubs, Gym, Cafeteria)

Fulltime

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Senior Product Manager, Courier Operations

Job Description

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