Senior Product Manager, Courier Operations Job at Just Eat Takeaway.com (Toronto)

Senior Regional Operations Manager, Courier Pricing - Marketplace

On the Uber EMEA Delivery Regional Operations team, we serve the business by par...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5 years of experience in Business Operations, Product Operations / Management, Management Consulting, or Investment Banking with a strong analytical background
Excellent interpersonal, and team member management skills with an ability to form long term relationships in diverse, cross-functional, and global environments
Demonstrable project management skills

Job Responsibility

Own Courier Pricing Operations Across EMEA: Manage the rollout, configuration, and ongoing optimization of courier pricing models across 15+ markets
Manage Courier Payouts and Marketplace Investment: Monitor and manage courier payouts across the region, building analytical frameworks to optimize marketplace investment while protecting courier earnings and experience
Build Insights That Drive Marketplace Performance: Develop dashboards, analytical models, and reporting frameworks that turn complex marketplace data into clear, actionable recommendations
Set Regional Pricing Strategy and Drive Local Execution: Define the courier pricing strategy for EMEA, aligning with Product, Finance, and local market teams
Scale Processes and Operational Frameworks: Design and own repeatable processes for pricing launches, market migrations, experiment readouts, and weekly reporting

Fulltime

Workplace Team Leader

An incredible opportunity to take charge of workplace operations in one of the U...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

5+ years’ experience managing Workplace/Facilities operations in a professional services environment
Strong leadership experience across multi-site operations
High-level understanding of statutory and compliance requirements
Proven background managing front-of-house teams and high-volume workplace operations
Excellent communication skills, with resilience and confidence in handling complex situations
Strong budgeting, troubleshooting, and contractor-management experience
Proficiency across Microsoft 365, Teams, and workplace technologies
Hands-on mindset with the ability to thrive in a fast-paced environment
Experience delivering process improvements and operational efficiencies

Job Responsibility

Build strong relationships across the business to understand needs and deliver an exceptional, professional service
Ensure all requests, enquiries, and workspace standards are delivered to high service levels
Liaising with Internal events team to support all managed and non-managed events at locations of responsibility
Maintain excellent housekeeping and a welcoming, high-quality environment for all building users
Oversee visitor management processes, ensuring compliance and exceptional first impressions
Supporting appropriate objectives and strategies with the Regional Workplace Managers to deliver an outstanding service
Lead day-to-day operational delivery across Workplace services, including reception, meeting suites, catering, cleaning, vending, and document services
Manage and review SLAs, drive continuous improvement, and ensure value for money
Oversee contractor performance, reporting, and relationship management
Supervise external contractors and building management teams as required

Fulltime

Senior Program Manager, Courier Experience and Support Operations

At Uber, providing excellent customer support to our users is a core feature of ...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5+ years’ relevant experience: in Customer Experience, Program Management, Operations, or Support Enablement, preferably in a fast-paced, tech-driven environment
Data-driven and analytical approach: you can turn raw data into a clear analysis and utilise numbers to tell a story or build a strategy. You know the right questions to ask to get to actionable outcomes, and you know how to explain data in a digestible way. Advanced proficiency in Excel/Google Sheets
Strong working knowledge of performance metrics: you’ve used data to guide strategy, prioritise roadmaps, and assess results
Self-starter & program manager: you can structure a project from scratch, understanding the challenges and opportunities with limited leadership direction, and you are cool and calm under pressure
Excellent stakeholder management & teamwork: you build trusted and strong working relationships with cross-functional stakeholders. You can work as part of a small, lean team, as a key contributor, and you work well with everyone around you to achieve great results
Balance of strategic vision and operational rigour: you're equally comfortable with long-term planning and rapid execution
Natural problem-solver: you’re naturally curious, show analytical and critical thinking and are resilient in navigating ambiguity or competing priorities. You have a proven ability to lead complex, cross-functional initiatives that deliver measurable impact at scale
Strong communicator and influencer: with a knack for simplifying complexity, aligning teams with confidence and empathy towards a common goal, bonus points if you have experience presenting data and insights to senior audiences to obtain buy-in

Job Responsibility

Design & execute high-impact, cross-functional initiatives that define the courier support experience, optimising automated, self-service and/or agent-driven channels, improving quality, efficiency and experience
Identify and prioritise the most impactful opportunities within a broad set of potential initiatives, using data, customer insights, and operational metrics to focus resources where they matter most
Project manage key regional and cross-functional initiatives - you’ll be the go-to person for Courier experience enhancements, premium support models, and new product launches, across existing and yet-to-be-launched markets
Improve operational performance by using a quantitative approach for issue identification, root cause analysis, and improvement identification
Collaborate with Ops, Risk, Tech, and CX teams across EMEA and other mega regions to design, launch and iterate on support initiatives and products that balance business impact and customer satisfaction
Navigate a complex, matrixed environment to influence cross-functional, global, and regional stakeholders
building alignment, resolving competing priorities,s and driving execution on key Courier Operations initiatives
Test, measure and scale initiatives and projects, taking a strategic lens to determine where and how launches should take place
Be the voice and advocate for Couriers within the organisation and promote a customer-centric culture
Build a scalable governance model that connects regional operations with global strategy, ensuring consistent standards, data-driven decisions, and effective cross-functional collaboration

New

Operations Director

Our operations team is the heartbeat of Stuart. We don't just move goods; we bui...

Location

Spain , Barcelona

Salary:

Not provided

Stuart

Expiration Date

Until further notice

Requirements

10+ years of Scaling Experience: You have managed complex operations across multiple countries, ideally in a high-transaction environment (logistics, food-tech, or mobility).
Efficiency Mindset: You are obsessed with unit economics and have a track record of driving down costs through process improvement and automation.
Strategic Segmentation: Experience managing tiered markets and knowing when to apply 'standardized automation' versus 'local touch.'
Leader of Leaders: Proven ability to manage a team of 6 senior leads, balancing high-level mentorship with rigorous performance management.
Grit & Data Fluency: You are comfortable in the weeds of a spreadsheet and the heat of a live operational crisis. You use data to find the '1% better' every single day.
Communication: Exceptional English skills and the ability to influence stakeholders from the Leadership to the BPO floor.

Job Responsibility

Executive Leadership: Serve as a core member of the Global Leadership Team, aligning operational tech requirements with the Product and Engineering roadmaps to facilitate automation.
Strategic Supply & Demand Management: Own the operational P&L across four key city segments, while implementing high-level strategies to ensure supply-demand equilibrium and budget adherence.
Automation: Drive the transition toward automated operational processes, reducing manual intervention in high-volume markets to improve scalability and margins.
BPO & Scalability: Define the engagement framework for our BPO partner to ensure our external partner delivers the same high-quality service as our in-house teams.
Localized Innovation & Agility: Empower local teams to act as 'entrepreneurs,' giving them the autonomy to run MVPs, manage local budgets, and test new initiatives.
Courier Advocacy: You’ll oversee the Product & Courier Ops lead to ensure we are the platform of choice—balancing earnings, safety, and a seamless user experience.
Sustainability & Multi-Fleet Strategy: Operationalize our 2035 Net Zero commitment by optimizing fleet mix (EVs, bikes, etc.) to reduce CO2 per delivery without compromising on-time performance.

What we offer

Family-friendly work-life balance - work from home and flexible hours
Ticket Restaurant by Edenred (€11 daily)
Wellness Allowance (€40 monthly) to use in any gym or sport class
Private healthcare provided
Free monthly Bicing/ BiciMad card
Work in an international, dynamic and passionate environment with a company culture focused on learning and development

Senior Engineering Manager - Uber Courier

Courier is one of the fastest growing businesses at Uber. It is an on-demand C2C...

Location

India , Hyderabad

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Ability to thrive in a fast paced environment
5+ years of experience as an engineering manager and at least 2+ years managing managers having launched many successful products, led the team through technology migrations, introduced new processes to streamline execution & collaboration etc
8+ years of experience writing production software in large scale distributed systems
Strong computer science fundamentals
Clear communicator with the ability to motivate the team and influence the stakeholders to align on goals
Ph.D., M.S. or Bachelor's degree in Computer Science, Machine Learning, or Operations Research, or equivalent technical background with exceptional demonstrated impact
Proficiency in programming languages such as Python, Scala, Java, or Go
Proficiency in upholding high standards of quality, reliability, and operational excellence

Job Responsibility

Manage a team of 25 with a mix of engineering managers and engineers with varying levels of seniority
Coaches and mentors both direct reports and skip levels to foster a culture of taking risks and allowing teams to learn from failures
Create a compelling vision for the team that aligns with company goals, and deliver on that promise by fast paced execution and continuous experimentation
Coach managers on crafting a vision for their team(s)
Work closely with the PM, design and other eng leads to build an ambitious roadmap and execute with a sense of urgency
Embrace the startup culture and build a high degree of ownership & accountability in your team leading by example
Build strong relationships with many upstream and downstream teams
Thoroughly understand strengths and development areas for the team members, coach them to reach their full potential and grow their careers

Fulltime

Specimen Operations Coordinator I

The Logistics Coordinator supports general Logistic Department activities by coo...

Location

United States , Aliso Viejo

Salary:

20.00 - 25.00 USD / Hour

NeoGenomics Laboratories

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
1+ years of prior work experience in medical or customer service environment preferred
Experience in a clinical laboratory preferred
Proficient with MS Office programs
Ability to communicate effectively
Strong organizational skills and attention to detail
Ability to work independently and in a team environment
Ability, on a consistent basis, to stand during shift, excluding meal and rest period
Ability to move and lift 50 pounds and maneuver packages of any weight above 50 pounds with appropriate equipment and/or assistance from another person
Ability, on a consistent basis, to bend/twist at the waist and knees

Job Responsibility

Tracks specimen delivery and implements appropriate recover options when a service failure is identified
Provides necessary direction to ensure all scheduled specimens are picked up same day for next day delivery to laboratory
Maintains reports based on specimen recovery in pickup scheduling
Assists specialized client logistic support by obtaining pricing and arrangement of courier set up as needed or required
Updates Sales Force with communications regarding specimen deliveries, delays, changes in courier support, etc.
Sends out / email correspondence of daily specimen count, delays and tracking as notifications to Senior Staff, Territory Business Managers, etc., as required
Examines receiving documents for delivery destination
Recommends process improvements
Remains informed of all procedure changes pertaining to specimen transportation
Provides Accessioning support by performing quality assurance checks of incoming specimens

What we offer

Career development and empowering employees
Career coaches internally
Many training opportunities to expand knowledge base
Highly competitive benefits with a variety of HMO and PPO options
Company 401k match
Employee Stock Purchase Program
Tuition reimbursement
Leadership development
Start employees off with 16 days of paid time off plus holidays
Wellness courses

Fulltime

Staff Machine Learning Engineer - Delivery Courier Pricing

The Courier Pricing team sits within Uber's Delivery Marketplace org and plays a...

Location

United States , San Francisco; Sunnyvale

Salary:

232000.00 - 258000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelors (or higher) in Computer Science, Machine Learning, Operations Research, or related quantitative field
7+ years of experience building and deploying ML models in large-scale production environments
Expert-level proficiency in modern ML frameworks and distributed computing platforms
Proven track record of leading complex ML projects from research through production with significant measurable business impact
Strong programming skills in Python, Java, or Go with experience building production ML systems
Technical leadership experience including mentoring senior engineers and driving cross-team technical initiatives

Job Responsibility

Lead the design and implementation of advanced ML systems for courier pricing algorithms serving millions of couriers
Own end-to-end ML model lifecycle from research through production deployment and continuous optimization
Build scalable ML architecture and feature management systems supporting Courier Pricing and broader Marketplace teams
Design experimentation frameworks enabling rapid testing of pricing algorithms using A/B, Switchback, Synthetic Control, and other experimental methodologies
Establish ML engineering best practices, monitoring, and operational excellence across the organization
Create platform abstractions that enable other ML engineers to iterate faster on pricing algorithms
Collaborate with Marketplace Engineering and Science teams to productionize cutting-edge ML research
Work with Platform Engineering teams to ensure ML systems meet reliability and performance standards
Influence technical roadmaps across multiple teams through technical leadership and strategic thinking
Mentor and grow senior ML engineers, establishing technical standards and engineering culture

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Temporary Shipping Administrator

Reporting to the Shipping Manager the Shipping Administrator will provide essent...

Location

United Kingdom , Worksop

Salary:

Not provided

Celeros Flow Technology

Expiration Date

Until further notice

Requirements

Good working knowledge of Microsoft office applications
Strong administration and organizational skills
Good interpersonal and communication skills
Excellent accuracy and attention to detail
Ability to communicate effectively across all levels, including senior management
Excellent customer service manner
Minimum of 3 years of experience in a similar role
Minimum GCSE in Maths and English
You Must Have Valid Right To Work In The UK To Apply For This Role

Job Responsibility

Various administration duties including, but not limited to, checking of new UK orders, hard copy / digital file creation, archiving and shipment log maintenance etc.
Shipment planning and execution for all UK Courier Express shipments via specific integrated supplier software. With potential to progress to the processing of international shipments
Bill customer after shipping, making sure invoices go to correct email / accounts payable and keeping a record of all transactions
Provide holiday cover / support for the Shipping Coordinator
To work within ISO 9001 Quality System and to observe Health, Safety and Environmental Regulations
Embrace the Celeros Leadership standards, and Operating Initiatives whilst maintaining high standards of discipline and productivity
To perform all duties commensurate with the position as requested by the Shipping Manager in the best interests of the Company
Meet annual performance objectives which are linked to the business strategy and priorities
Contribute to building a sustainable performance improvement culture ensuring accountability and execution
Work with other departments and key internal stakeholders to achieve service level agreements and targets

What we offer

Competitive salary
Opportunities to develop
Bonus
33 days holiday (inclusive of bank holidays)
Holiday buy and sell
Pension
Life Cover
Employee Assistance Program
Digital Benefits
Health, Wealth & Lifestyle

Fulltime

Senior Product Manager, Courier Operations

Just Eat Takeaway.com

Location:
Canada , Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 24, 2026

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