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Dandy is hiring a Senior Product Manager, Clinical Experience to join our rapidly scaling technology organization. Product Managers at Dandy drive the ideation, delivery and rollout of industry-defining products and experiences for our customers (Dentists). In this role, you’ll work collaboratively with our world class engineering and business teams to drive step changes in both growth and experience. This role is on our Clinical Experience team and responsible for many of the core software flows that our customers use daily in their dental practices. You’ll help customers track and manage their orders, get in touch when they’re having problems, refine the designs of physical products before they go to fabrication and get in touch with expert support for guidance on complex cases.
Job Responsibility:
Drive product strategy and vision within the Clinical Experience area, developing products that power the core day-to-day experience that dental practices interact with like order tracking and support
Partner with engineering, design, analytics and a cross-section of business stakeholders to identify opportunities, launch products, experiment and iterate based on learnings
Go deep with our customers to understand their needs and motivations
Clearly communicate how we’re measuring success to key members of the org to ensure the team is aligned on context and vision
Be a thought partner with stakeholders outside of the tech org to align goals, resources, and make trade-offs to land on the right strategic prioritization for the business at large.
Requirements:
6+ years of experience in product management, managing software products through the full lifecycle from MVP to general release and subsequent iterations
An entrepreneurial spirit: Self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact
Experience leading products that require coordination across many stakeholders and cross functional teams. Able to handle ambiguity to solve large open-ended problems
Customer focused mindset and empathy for the end user.
Experience partnering with Design teams to craft intuitive workflows that improve our user experience and make it a delightful experience
An effective communicator and influencer. Ability to write strong product requirements, and drive consensus across functions and teams
Nice to have:
Time spent at a venture-backed startup during hyper-growth