CrawlJobs Logo

Senior Product Manager Claims AI

prima.it Logo

Prima

Location Icon

Location:
Italy , Milan

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Product Manager for Claims AI to contribute to the evolution of our AI-powered claims capabilities. Claims management is at the heart of Prima’s competitive advantage - this is your chance to lead and revolutionise one of our most strategic and impactful areas. In this high-impact role, you will apply AI and LLMs to real-world, high-volume processes.You’ll work closely with claims experts, data scientists, and engineers to turn complex problems into intelligent, scalable products that materially improve customer experience, operational efficiency, and team effectiveness.

Job Responsibility:

  • Roadmap definition: define and evolve the roadmap for AI-driven and automated claims capabilities
  • Turn data into product decisions: use quantitative analysis, experiments, and insights to prioritise problems, validate solutions, and measure impact
  • Drive AI adoption at scale: lead initiatives that replace manual workflows with smart automation, combining rules, ML models, and LLM-based systems
  • Deliver with engineering and data science: collaborate daily with a cross-functional agile team to ship reliable, production-grade AI features
  • Partner with the business: work closely with Claims teams to deeply understand processes, pain points, and regulatory constraints, translating them into impactful product solutions
  • Contribute to strategy: help shape Prima’s broader Claims product strategy, identifying where emerging technologies can unlock step-change improvements

Requirements:

  • Proven experience: 4+ years delivering complex tech products end to end, as a PM, Data Scientist or related roles
  • Strong analytical mindset: highly data driven, comfortable with metrics, trade-offs, and structured problem solving
  • AI-aware product leader: familiarity with LLMs, ML concepts, or AI-powered workflows is important
  • Technically confident: can engage deeply with engineers and data science teams on architecture, constraints, and feasibility
  • Excellent communicator: can clearly explain complex technical and strategic topics, fluent in Italian and English

Nice to have:

  • Global mindset: worked in international environments and know how to navigate different cultures and markets
  • Exposure to regulated environments or complex operational domains
What we offer:
  • Work Your Way: full flexibility – work from home, the office or a mix of both
  • work from anywhere for up to 30 days a year
  • Grow with us: access to learning resources, mentorship and a growth plan tailored to you
  • Thrive and perform: private healthcare, gym discounts, wellbeing programs and mental health support

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Product Manager Claims AI

Senior Director, Product Marketing - AI Commerce

Microsoft AI is the organization that makes responsible AI for consumers and bus...
Location
Location
United States , New York
Salary
Salary:
155800.00 - 277200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience
  • 6+ years people management experience.
Job Responsibility
Job Responsibility
  • Team leader: Lead, coach, and develop a team of high-performing product marketers to achieve business objectives while developing and nurturing talent. Help to shape a team culture where everybody thrives
  • Customer and Market Signals: Prioritize, synthesize and articulate customer inputs and market intelligence to identify opportunities and define strategies for enhancing customer experience and driving revenue across for Microsoft and our partners. Define customer listening strategies to inform investment priorities and product roadmap
  • Positioning, Unique Value Proposition Product-Market Fit: Push for the creation of differentiated value proposition that aligns with customer goals. Guarantee organization alignment around of product positioning and ensure consistent and compelling messaging to our customers. Provide inbound product-market fit input and solution mapping into Product Management process
  • Go-to-Market Leadership: Strategically define powerful moments for impactful product releases, maximizing adoption and customer satisfaction. Set clear impact metrics and long-term goals, socializing how GTM execution connects to our vision. Define and deliver proof points and claims demonstrating customer success. Partner closely with Product Management and Marketing teams to align around a launch calendar and build announcements based on tangible and compelling product truth
  • Internal and External Thought Leadership: Read the industry landscape and lead the organization with agility and creative problem solving to complement the pace of the technology industry and the changing needs of our customers. Act as a trusted partner representing the voice of our customers in strategic discussions and articulating our vision in select engagements with senior customers
  • AI Leadership and Experimentation: Mobilize people to tackle tough challenges and thrive by facilitating learning and experimenting with AI solutions.
  • Fulltime
Read More
Arrow Right

Product Manager Claims

We are searching for an accomplished and strategic Product Manager or Senior Pro...
Location
Location
United States , Washington, DC; Austin, TX; Richardson, TX; Seattle, WA; Palo Alto, CA
Salary
Salary:
88150.00 - 229600.00 USD / Year
geico.com Logo
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Minimum 5 years of experience in Product Management, with a strong track record in developing and scaling solutions for business problems
  • Demonstrated success in building consumer-facing web and mobile applications, with a customer-centric and ownership mindset
  • Experience managing the product lifecycle from ideation through delivery and scaling
  • Expertise in using quantitative and qualitative data to inform product decisions and drive innovation
  • Exceptional communication and influencing skills, with comfort engaging senior business and technology stakeholders
Job Responsibility
Job Responsibility
  • Lead cross-functional teams to design, develop, and launch telecommunication applications and solutions
  • Translate strategic business objectives into actionable product requirements and roadmaps
  • Identify and champion opportunities to implement intelligent automation, AI and workflow optimization
  • Establish and monitor key success metrics, such as handling time, call rates, call types, task completion rates
  • Collaborate closely with engineering and machine learning teams to refine requirements to drive business outcomes
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right

Senior Product Manager, Disputes & Agent Enablement

OnePay is seeking a high-potential Product Manager (PM) to join our Agent Servic...
Location
Location
India , Noida
Salary
Salary:
Not provided
onepay.com Logo
OnePay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years of experience in Product Management, Business Analysis, or Product Operations
  • Experience in FinTech, Payments, or Customer Support Operations (CS/CX) is highly preferred
  • Understanding of Disputes/Chargebacks is a massive plus
  • Comfortable working with internal tooling platforms (e.g., Retool, Zendesk, Salesforce) and issue tracking (Jira)
  • Comfortable using data (SQL is a plus) to prove a point
  • You are the translator between Ops Agents and Software Engineers. You can speak both languages fluently
  • You are willing to roll up your sleeves, sit on the call center floor, and dig into the details to solve problems
Job Responsibility
Job Responsibility
  • Own the Disputes Product Experience (50%): Workflow Logic: Manage the end-to-end "Happy Path" and exception flows for customer disputes (Fraud, Billing, Service issues) within our internal tools (Retool, Zendesk)
  • Self-Service Management: Own the operational logic for our in-app Disputes Self-Service flows. You will determine what questions we ask customers to automate claims and reduce contact volume
  • Requirements Gathering: Translate complex banking regulations and operational needs into clear User Stories and PRDs for the engineering team
  • Drive AI Tooling Validation & Adoption (30%): The "First Tester": You will be the first line of defense for our new Agent Tooling Initiatives. You will test these tools side-by-side with agents to validate accuracy before full rollout
  • Feedback Loops: Establish structured feedback channels. Instead of vague reports, you will provide the US Tech Leads with concrete examples of issues, "hallucinations", or tuning opportunities from the production floor
  • Change Management: Drive the adoption of new features on the floor. If a tool isn't being used, your job is to find out why and fix the friction
  • Operational Intelligence (20%): Shadowing & Empathy: Spend dedicated time shadowing Agents (Voice, Chat, Disputes Ops) to identify bottlenecks that remote Product Managers might miss
  • Data Analysis: Monitor key metrics like Disputes Auto-Resolution Rate, Agent Co-Pilot Usage, and Back Office Handle Time to prioritize your backlog
What we offer
What we offer
  • Competitive salary, stock options, and benefits from Day 1
  • Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs
  • Hybrid work model (Noida BPO office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)
  • Monthly transport and work-from-home allowances
  • A high-growth, mission-driven, inclusive culture where your work has real impact
  • Fulltime
Read More
Arrow Right

Senior Vice President, Product, Care Innovation

The SVP, Product - Care Innovation will lead a team of leaders on our unified ca...
Location
Location
United States , San Francisco
Salary
Salary:
320000.00 - 375000.00 USD / Year
springhealth.com Logo
Spring Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field
  • 10+ years of product management experience, preferably in digital health or b2b2c environments
  • Deep expertise in growth product management, funnel optimization, experimentation, and data-driven product decision-making, with a proven track record of optimizing and growing consumer-facing products and services
  • 3+ years managing high-performing product teams
  • Strong analytical, problem-solving, and strategic thinking skills, with a focus on driving measurable results
  • Self-starter with a strong bias to action and the ability to navigate ambiguity
  • Experience working in a fast-paced, high-growth environment
  • Excellent collaboration and communication skills, including leading cross-functional growth initiatives and crafting compelling narratives for stakeholders, including executive leadership, customers, and partners
  • Demonstrated commitment to cultivating an environment of safety, trust, and inclusion and building diverse, thriving teams
  • Aligned to our mission: to eliminate every barrier to mental health.
Job Responsibility
Job Responsibility
  • Lead and inspire cross-functional teams of product managers, designers, and engineers to prioritize and deliver technical vision and execution of an AI-enabled care platform, integrating operational infrastructure with real-time data and optimizing care tooling
  • Manage a high-performing product team through effective leadership, feedback, and a focus on innovation, experimentation, collaboration, and accountability
  • Champion a culture of innovation and experimentation — creating space for bold ideas, fast learning, collaboration, and continuous improvement across your teams
  • Own and evolve the Care roadmap, ensuring it aligns with Spring Health’s broader product vision and strategic priorities
  • Scale intelligent servicing systems that streamline billing, claims, and care workflows for both members and providers
  • Partner with clinical and engineering leads to expand specialty and complex care use cases, including neurodiverse and family-inclusive care
  • Collaborate deeply with partners across Operations, Revenue, Marketing, Customer Success, Finance, and Analytics to understand every aspect of the care journey
  • Leverage insights from data, customer feedback, and emerging technology trends to shape your strategy, prioritize bets, and scale what works
  • Define, monitor, and improve key metrics (KPIs) that signal the health and success of the care journey — and use these insights to guide your teams with transparency and purpose
  • Contribute meaningfully to the Care leadership team, influencing our collective product strategy and fostering a team environment grounded in trust, learning, and mission alignment.
What we offer
What we offer
  • Health, Dental, Vision benefits start on your first day
  • Access to One Medical accounts
  • HSA and FSA plans available, with Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure
  • Access to Noom, a weight management program
  • Access to fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep
  • Fulltime
Read More
Arrow Right

Senior Product Marketing Manager

The Surface Product Marketing team is seeking a Product Marketing Manager (PMM)....
Location
Location
United States , Redmond
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in a product marketing role, with a focus on technology devices and services
  • Tablet and Laptop experience is preferred
  • Excellent cross-functional collaboration skills, with the ability to work effectively with sales, engineering, and other internal teams
  • Passion for enhancing customer engagement and driving brand advocacy through innovative marketing strategies
  • Proven experience in leading marketing teams and executing go-to-market strategies
  • Ability to deep dive into specific business areas or customer experiences and insights and develop recommendations for optimizations and new opportunities
  • Influence up, across teams, and effectively make decisions at all levels
  • Manage multiple projects simultaneously and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Knowledge of market and industry trends, as well as customer feedback and product metrics
Job Responsibility
Job Responsibility
  • Define and evolve Surface product strategy across form factors, operating systems and experiences
  • Identify opportunities driven by shifts in customer behavior, market insights, and AI powered scenarios
  • Partner closely with product management, engineering, and design to influence product direction early, ensuring customer value is built into the roadmap
  • Develop customer centric value propositions, positioning frameworks, and reasons-to-buy that translate complex technology into clear, differentiated benefits
  • Acts as a strong customer advocate, ensuring technical decisions and narratives remain grounded in real customer needs, use cases, and end to end experiences
  • Demonstrates strong technical understanding across hardware, software, silicon, and AI platforms, with the ability to quickly grasp complex system level concepts and architectural tradeoffs
  • Brings genuine enthusiasm for technology and innovation, staying current on emerging platforms, AI advancements, and industry trends that shape Surface experiences
  • Lead end to end readiness for high impact Surface launches, including core narratives, positioning, claims and specs
  • Drive alignment across integrated marketing, sales, and field stakeholders to deliver confident, cohesive launches
  • Serve as a connective force between engineering, design, product management, marketing, and ecosystem partners
  • Fulltime
Read More
Arrow Right

Senior Product Marketing Manager

The Surface Product Marketing team is seeking a Sr. Product Marketing Manager (P...
Location
Location
United States , Redmond
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience
  • Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience
  • Previous product marketing experience marketing premium devices
  • Deep customer obsession
  • AI fluency
  • Ability to articulate a bold, defensible point of view about customer needs
  • Strong technical understanding across hardware, software, silicon, and AI platforms
  • Ability to quickly grasp complex system level concepts and architectural tradeoffs
  • Genuine enthusiasm for technology and innovation
  • Staying current on emerging platforms, AI advancements, and industry trends
Job Responsibility
Job Responsibility
  • Define and evolve Surface product strategy across form factors, operating systems and experiences
  • Identify opportunities driven by shifts in customer behavior, market insights, and AI powered scenarios
  • Partner closely with product management, engineering, and design to influence product direction early, ensuring customer value is built into the roadmap
  • Develop customer centric value propositions, positioning frameworks, and reasons-to-buy that translate complex technology into clear, differentiated benefits
  • Acts as a strong customer advocate, ensuring technical decisions and narratives remain grounded in real customer needs, use cases, and end to end experiences
  • Lead end to end readiness for high impact Surface launches, including core narratives, positioning, claims and specs
  • Drive alignment across integrated marketing, sales, and field stakeholders to deliver confident, cohesive launches
  • Serve as a connective force between engineering, design, product management, marketing, and ecosystem partners
  • Partner across the Microsoft ecosystem to tell a differentiated role in the broader platform story
  • Identify opportunities to extend Surface value across consumer and commercial segments
  • Fulltime
Read More
Arrow Right

Senior Staff Engineering Manager - Applied AI

GEICO is in the midst of an exciting transformation as a product and tech powere...
Location
Location
United States , Chevy Chase; Palo Alto; Dallas
Salary
Salary:
140000.00 - 300000.00 USD / Year
geico.com Logo
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years hands-on software or solutions engineering
  • recent experience architecting/building production systems
  • 5+ years leading Agile teams delivering customer-impacting products
  • proven track record shipping AI/ML-enabled features to production with measurable impact
  • strong cloud experience (AWS or Azure)
  • CI/CD, SDLC, and modern engineering practices
  • practical MLOps/LLMOps experience (model lifecycle, telemetry, A/B testing, online and batch inference)
  • excellent stakeholder management and communication
  • Bachelor’s in CS/IS or related field (or equivalent experience)
Job Responsibility
Job Responsibility
  • Partner with product, data science, and AI Platform teams to define and deliver an Applied AI roadmap for claims tied to measurable business outcomes
  • Lead end-to-end delivery of AI features in the claims domain (e.g., claims triage/routing, adjuster assistance, subrogation/recovery opportunities, workload optimization)
  • Establish robust MLOps/LLMOps (model/prompt/version management, evaluation, feature/vector stores, CI/CD for ML, online/batch inference, cost/performance tuning)
  • Rapidly prototype using AI-assisted development tools (e.g., Cursor, Claude Code) to validate concepts and accelerate delivery
  • Ensure reliability, security, and Responsible AI (privacy-by-design, guardrails, human-in-the-loop, auditability)
  • Drive engineering excellence (clean architecture, scalable APIs, event-driven integration, observability, automated testing, SLOs/runbooks/on-call)
  • Recruit, coach, and grow a high-performing team
  • champion Agile practices and operational excellence
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right

Senior Risk Consultant II - Liability

At Allianz Commercial (AzC), we are the global leader for insuring corporate and...
Location
Location
United States , Remote
Salary
Salary:
110000.00 - 130000.00 USD / Year
https://www.allianz.com Logo
Allianz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 7 years’ professional engineering or consulting experience in industrial or project development environments within Manufacturing, Automotive, or Food industries
  • Through education or experience have demonstrable knowledge and skills in relevant disciplines including engineering in environmental management, hydrogeology, environmental compliance, health and safety systems, waste management, chemical analysis, and occupational hygiene
  • Experience working in risk management and loss prevention processes in industrial operations or in project driven environments
  • Knowledge of Standardization Systems (ISO, API, ASME, etc) and auditing processes
  • Basic data analytic experience in analyzing datasets related to loss prevention in the corresponding engineering discipline
  • Master’s Degree in either Mechanical, Industrial, Electrical, Chemical, Materials, Manufacturing, Systems, Automation and Robotics, Quality, or Process Engineering (other engineering disciplines will be considered if they align with the rest of the requirements)
  • Or Bachelor’s degree or equivalent in other area will be considered in conjunction with extensive technical experience
  • A demonstrable engineering/technical expertise
  • Commitment to maintaining knowledge of developments and new technologies in field
  • Knowledge of the business-related liability legal environment, regulations, guidelines as they apply to the North America (USA and Canada) businesses and projects
Job Responsibility
Job Responsibility
  • Complete desk top reviews and risk assessments (pre & post loss) for underwriting evaluating and summarizing exposures and controls on General and Product Liability
  • Work with underwriting, claims, the client and the broker where appropriate to develop customized loss control programs including locations to be surveyed (or included as part of continuing service), scope and cost of risk consulting services
  • Generate and review required reports and recommendations
  • Meet reporting deadlines in accordance with departmental performance objectives
  • Support Allianz Commercial functions (Underwriting, Claims, Marketing, etc.) and clients by providing as required scientific and technical insights in current and emerging risks about various industries, products, and technical applications
  • Survey client operations obtain appropriate data, identify hazards, discuss findings with appropriate parties
  • Generate loss control reports, recommendations etc
  • Actively contribute to ARC Liability projects that support Allianz Commercial transformation and digitalization
  • Contribute in the development and implement all available digital tools, including AI and data analytics, to enhance risk assessments and improve efficiency
What we offer
What we offer
  • Hybrid working model
  • Great compensation and benefits package
  • Generous bonus scheme and pension
  • Career development and digital learning programs
  • International career mobility
  • Support for flexible working, health, and wellbeing
  • Private healthcare
  • Generous parental leave benefits
  • Opportunities to be engaged in shaping a future that is safe, inclusive, and sustainable
  • Fulltime
Read More
Arrow Right