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Senior Product Manager Claims AI

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Prima

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Location:
Italy , Milan

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Product Manager for Claims AI to contribute to the evolution of our AI-powered claims capabilities. Claims management is at the heart of Prima’s competitive advantage - this is your chance to lead and revolutionise one of our most strategic and impactful areas. In this high-impact role, you will apply AI and LLMs to real-world, high-volume processes.You’ll work closely with claims experts, data scientists, and engineers to turn complex problems into intelligent, scalable products that materially improve customer experience, operational efficiency, and team effectiveness.

Job Responsibility:

  • Roadmap definition: define and evolve the roadmap for AI-driven and automated claims capabilities
  • Turn data into product decisions: use quantitative analysis, experiments, and insights to prioritise problems, validate solutions, and measure impact
  • Drive AI adoption at scale: lead initiatives that replace manual workflows with smart automation, combining rules, ML models, and LLM-based systems
  • Deliver with engineering and data science: collaborate daily with a cross-functional agile team to ship reliable, production-grade AI features
  • Partner with the business: work closely with Claims teams to deeply understand processes, pain points, and regulatory constraints, translating them into impactful product solutions
  • Contribute to strategy: help shape Prima’s broader Claims product strategy, identifying where emerging technologies can unlock step-change improvements

Requirements:

  • Proven experience: 4+ years delivering complex tech products end to end, as a PM, Data Scientist or related roles
  • Strong analytical mindset: highly data driven, comfortable with metrics, trade-offs, and structured problem solving
  • AI-aware product leader: familiarity with LLMs, ML concepts, or AI-powered workflows is important
  • Technically confident: can engage deeply with engineers and data science teams on architecture, constraints, and feasibility
  • Excellent communicator: can clearly explain complex technical and strategic topics, fluent in Italian and English

Nice to have:

  • Global mindset: worked in international environments and know how to navigate different cultures and markets
  • Exposure to regulated environments or complex operational domains
What we offer:
  • Work Your Way: full flexibility – work from home, the office or a mix of both
  • work from anywhere for up to 30 days a year
  • Grow with us: access to learning resources, mentorship and a growth plan tailored to you
  • Thrive and perform: private healthcare, gym discounts, wellbeing programs and mental health support

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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