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The Product Management team is looking for an accomplished, customer obsessed and results oriented Senior Product Manager to manage and grow our products. This role will be responsible for transforming the product experience, by finding value creating opportunities and driving innovative and sustainable product solutions through technology. The selected candidate will champion a startup mindset and promote agile ways of working to create and deliver differentiated experiences for our customers. The ideal candidate is a product-oriented team player comfortable working in a fast-paced environment and must be a strong communicator, comfortable working with stakeholders of all organizational levels.
Job Responsibility:
Work cross-functionally to help define and deliver the billing roadmap from conception to launch
Break down complex problems into steps that drive product development
Support cross-functional teams focused on improving the customer experience, modernizing our experience and platforms, and leapfrogging the competition to grow and maintain market share
Work collaboratively with design and engineering partners to help deliver our billing roadmap
Define product requirements for billing solutions
Coordinate/communicating between different workstreams
Lead cross-functional teams that drive results during product discovery and product delivery
Lead product requirement discovery, definition and through launch partnering closely with user research, design and engineering partners
Own and prioritize the long-term (6+ months) product roadmap to deliver on business outcomes
Leverage modern architecture & great design to identify problem-solution fit
Evaluate trade-offs and negotiate requirements
Create and use compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.)
Understand of current and future state architecture
Identify and measure KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates
Have an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
Run experiments in an enterprise A/B testing & experimentation framework on complex web & mobile applications
Requirements:
Masters Degree
At least (10) years of experience in Product Management
At least 5 years of experience translating epics into consumer or associate facing products
At least 5 year billing or payments industry experience
At least 5 year of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery
At least 3 years of AB testing consumer facing experience
Nice to have:
Experience driving product vision, go-to-market strategy, and design discussions
Experience managing day-to-day technical and design direction
Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing
Ability to influence multiple stakeholders without direct authority
Excellent written and verbal communication skills
Insurance or fintech industry experience preferred
High sense of accountability and strong problem-solving skills
Master's degree in a technical field such as software engineering, computer science or engineering management
What we offer:
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year