Senior Product Manager

We are seeking a Senior Product Manager to lead the transformation of how client...

Location

United States , Phoenix

Salary:

Not provided

Technologent

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, or a related discipline
5+ years of experience in product management, with a focus on digital platforms or service delivery solutions
Hands-on experience working with enterprise service management platforms, including strong familiarity with IT service workflows and modules
Proven ability to manage product roadmaps, backlogs, and feature prioritization aligned to business outcomes
Experience designing and optimizing multi-channel service experiences across platforms such as web, chat, mobile, and in-person support
Strong understanding of workflow automation, service optimization, and modern support technologies
Demonstrated ability to translate user insights into actionable product features and improvements
Excellent communication skills with the ability to influence stakeholders at all levels
Strong analytical and problem-solving skills with a data-driven approach to decision-making

Job Responsibility

Define and execute a comprehensive strategy for delivering technology support services to a global user base
Communicate product vision, roadmap priorities, and execution progress to senior leadership and key stakeholders
Engage directly with users to understand pain points, expectations, and behaviors to inform product decisions and roadmap direction
Collaborate with cross-functional teams including engineering, service delivery, and platform owners to identify improvement opportunities and implement new capabilities
Drive prioritization of initiatives that maximize user value while ensuring operational efficiency and service excellence
Develop and maintain product roadmaps, aligning features and enhancements with business goals and user needs
Partner with technical teams throughout the product lifecycle to ensure successful design, development, and delivery of solutions
Establish metrics and KPIs to measure service performance, user engagement, and overall impact, leveraging data to guide decision-making
Promote adoption and clearly articulate the value of service offerings across the organization
Ensure effective measurement frameworks and feedback mechanisms are in place to continuously improve service quality

Senior Product Manager, Mobile Conversational AI

As a Senior Product Manager, Mobile Conversational AI, you will define and lead ...

Location

United States , Austin

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

5+ years of digital/software product management experience
2+ years of hands-on product experience with conversational AI, virtual assistants, chatbots, voice interfaces, or LLM-powered products
Proven ability to own and ship a customer-facing experience end-to-end in a complex environment with many upstream dependencies
Strong understanding of LLMs, prompt design, retrieval, evaluation methods, and the trade-offs between model quality, latency, and cost, sufficient to make informed product decisions and partner credibly with AI/ML teams
Demonstrated success partnering with platform, backend, and agent teams to compose a single coherent product experience from independently delivered services
Excellent UX intuition for mobile, with experience working with Design on novel interaction patterns where best practices are still emerging
Expertise in defining metrics and using analytics, experimentation, and user research to drive product decisions
comfortable with tools such as Adobe, Mixpanel, Firebase, SQL, or equivalent
Strong written communication and narrative skills, able to articulate vision, strategy, and trade-offs clearly to engineers, designers, and senior executives
Demonstrated success leading cross-functional initiatives in fast-paced, matrixed organizations

Job Responsibility

Own the long-term vision, roadmap, and KPIs for the mobile conversational AI experience across iOS and Android, defining what 'great' looks like for customers interacting with GM via natural language
Lead the end-to-end customer experience, including entry points, conversation UI, voice and text modalities, response formatting, error handling, hand-offs to humans or deeper app flows, and continuity across sessions
Partner closely with agent, platform, and backend services teams to integrate new conversational use cases into the mobile experience, defining clear contracts, latency and quality expectations, and a consistent customer experience across agents built by different teams
Develop the interaction design system for conversational AI in collaboration with Design and Research, covering tone of voice, prompt patterns, suggested actions, citations/disclosures, and fallback behaviors
Define and drive the trust, safety, and quality bar for the experience, including policies for accuracy, transparency, escalation, and customer feedback loops
Establish success metrics (task completion, containment, CSAT, latency, deflection, engagement, retention) and build dashboards and review rituals to track and improve them over time
Run a continuous experimentation and evaluation program, A/B tests, prompt and model evaluations, and qualitative research, to iteratively improve customer outcomes
Work with Legal, Privacy, Cybersecurity, and Responsible AI partners to ensure the experience meets GM's standards for data handling, consent, and responsible AI
Collaborate with Customer Care, Marketing, and Brand teams to align the conversational experience with broader customer journeys and to surface insights from real conversations back into the product organization
Be the voice of the customer for conversational AI inside GM, communicating strategy, progress, and trade-offs clearly to senior stakeholders

Fulltime

Senior Product Manager, Recommendations

We are looking for a Senior Product Manager to own and drive critical product ar...

Location

United States , San Jose

Salary:

195000.00 - 303000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

7+ years of product management experience, ideally in recommendations, personalization, search/discovery, or ML/AI-driven product areas
Strong analytical rigor: comfort with experiment design, A/B testing, statistical significance, and metric frameworks. Ability to define, defend, and prevent drift on KPIs
Proven ownership and bias to action: track record of driving complex, ambiguous initiatives end-to-end — from problem framing through strategy to shipped outcomes. You escalate early, propose alternatives, and don't let work stall
Technical depth: experience working closely with ML engineers and data scientists on ranking, optimization, and signal-based systems. Ability to engage meaningfully in technical discussions about model performance, feature engineering, and system architecture
Excellent cross-functional leadership: demonstrated ability to influence and drive alignment across engineering, data science, design, business, and content teams without direct authority
Outcome-oriented experimentation mindset: experience designing and running experiments that drive real product and business decisions
Clear, concise communicator: strong written and verbal skills
ability to present strategy, trade-offs, and recommendations to executive leadership
Experience in streaming, media, entertainment, or large-scale content platforms
Familiarity with recommendation systems, content ranking, collaborative filtering, or personalization at scale (100M+ users)

Job Responsibility

Define and own the product strategy and roadmap for your area within Platform Recommendations, with a focus on maximizing user engagement and business value across all monetization models
Identify unique problem spaces across surfaces and develop strategic recommendations backed by data and analysis
Drive material outcomes from strategic themes: Drive material outcomes from strategic themes through deep, independent analysis, quantified impact, coherent recommendations, and leadership-ready proposals
Articulate customer and business problems clearly: Articulate customer and business problems clearly, evaluate options and trade-offs, and develop sequenced roadmaps that move the ball forward strategically
Lead KPI definition and defense: propose clear primary decision metrics and supporting metrics for every initiative, especially in ambiguous domains where north-star KPIs are not easily defined
Own experiment design end-to-end: define test contracts and hold the line on experimental rigor
Drive experiments to decisions: ensure every test is tied to a concrete decision or roadmap change, and prevent KPI drift by proactively aligning stakeholders
Move fast and demonstrate extreme ownership of outcomes: actively track, unblock, and push for value, and propose concrete options when faced with trade-offs
Maintain 100% lockstep with partners: Maintain 100% lockstep with partners in ML Research and Engineering, Merchandising, and Analytics with detail orientation and ensure alignment on strategy, outcomes and requirements/timelines
Communicate with clarity and conciseness: Communicate with clarity and conciseness, with high signal-to-noise in written documents, messaging, presentations and verbal discussions

What we offer

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Healthcare (medical, dental, and vision)
Life, accident, disability, commuter, and retirement options (401(k)/pension)

Fulltime

Digital Experience Analytics, Senior Manager

Location

United States , Rockford

Salary:

Not provided

Wolverine Worldwide

Expiration Date

Until further notice

Requirements

Bachelor's degree in analytics, statistics, computer science, or related field
5+ years of experience in digital, eCommerce, or experience analytics
Deep expertise in digital analytics and experimentation tools (e.g., GA4, ContentSquare, OmniConvert or similar)
Strong understanding of conversion funnels, UX/CRO principles, and digital customer behavior
Ability to synthesize complex behavioral data into clear, actionable insights
Experience working in cross-functional environments with Product, UX, and Marketing teams
Strong communication and storytelling skills, with ability to influence without direct ownership
High attention to detail and intellectual curiosity

Job Responsibility

Lead end-to-end analysis of the digital customer journey, identifying key drivers of conversion, engagement, and drop-off across the funnel
Develop deep-dive diagnostics across site experience, landing pages, and channel entry points
Translate test results into clear insights and actionable recommendations to improve conversion and user experience
Identify opportunities to improve traffic quality, landing page effectiveness, and conversion by channel
Provide insight into how campaign strategies impact on-site behavior and conversion outcomes
Collaborate with Product and UX teams to inform feature prioritization and experience improvements
Provide data-driven recommendations to enhance site navigation, content strategy, and merchandising execution
Support opportunity sizing and risk assessment to inform prioritization decisions
Present insights and recommendations to cross-functional stakeholders, clearly articulating drivers and implications
Partner with D&TE teams to build standardized performance reporting in PowerBI

Fulltime

Senior Product Manager, Acquisitions

Senior Product Manager at SpotHero: The Senior Product Manager, Acquisition is r...

Location

United States; Canada , Chicago; Toronto

Salary:

116000.00 - 145000.00 USD; CAD / Year

SpotHero

Expiration Date

Until further notice

Requirements

5+ years of experience in product management, with a proven track record of launching and scaling success on the consumer side of a marketplace or ecommerce product
Hands-on experience shipping and iterating on landing page and search funnels, with a strong grasp of technical SEO (site architecture, schema, performance)
Expert-level experimentation skills: Deep experience with A/B testing platforms (Optimizely), product analytics (Mixpanel, Looker), and behavioral research
Deep analytical skills: Strong proficiency in data visualization tools (e.g., Looker, Tableau, Power BI, or Mode) or SQL
Technical fluency: Comfortable working with APIs and complex system architectures, and — most importantly — knows how to partner effectively with data science teams to scope, ship, and measure ML-powered features
Education: Bachelor’s degree in a relevant field or equivalent professional experience
MBA or technical background preferred
Strong communication and storytelling skills — able to translate complex data into clear, actionable insights
Experience in a fast-paced, cross-functional environment within a tech company
Prior experience with SEO, conversion funnel optimization, and growth levers in a consumer marketplace or ecommerce setting is a strong plus

Job Responsibility

Drive 3-5 Year Strategy: Lead the development of long-term product visions that moves SpotHero’s current offerings into new and exciting places
Product Growth and Expansion: With an understanding of the company’s competitive position, balance continued growth in areas with proven product-market fit while identifying and developing new product opportunities
Lead High Visibility Initiatives: Own high-risk, high-reward Strategic Bets that require deep cross-functional coordination, such as major partner integrations or transformative marketplace shifts
New Product Innovation: Facilitate discovery for unmet market opportunities. You will lead the high growth phase of existing and new products, validating hypotheses through rapid prototyping and experimentation before transitioning them to dedicated squads
Influence Without Authority: Serve as a peer-coach to fellow PMs, helping to level up the organization’s overall product craft, documentation standards, and discovery methodologies
Executive Evangelism: Act as the primary product voice for your product offerings and expanding adjacencies, translating complex technical roadmaps into clear business impact stories

What we offer

Career game changer – A truly unique experience to work for a fast-growing company in a role with unlimited growth potential
Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life
Canada: We offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD
Flexible PTO policy and outstanding work/life balance – We value and support each individual team member
Grubhub weekly lunch stipend for in-office days (UberEats for Canada)
Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities
Annual parking stipend – Duh. We help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all

Fulltime

Senior Product Manager, Recommendations

Roku is changing how the world watches TV. Roku is the #1 TV streaming platform ...

Location

United States , New York

Salary:

195000.00 - 303000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

7+ years of product management experience, ideally in recommendations, personalization, search/discovery, or ML/AI-driven product areas
Strong analytical rigor: comfort with experiment design, A/B testing, statistical significance, and metric frameworks. Ability to define, defend, and prevent drift on KPIs
Proven ownership and bias to action: track record of driving complex, ambiguous initiatives end-to-end — from problem framing through strategy to shipped outcomes. You escalate early, propose alternatives, and don't let work stall
Technical depth: experience working closely with ML engineers and data scientists on ranking, optimization, and signal-based systems. Ability to engage meaningfully in technical discussions about model performance, feature engineering, and system architecture
Excellent cross-functional leadership: demonstrated ability to influence and drive alignment across engineering, data science, design, business, and content teams without direct authority
Outcome-oriented experimentation mindset: experience designing and running experiments that drive real product and business decisions
Clear, concise communicator: strong written and verbal skills
ability to present strategy, trade-offs, and recommendations to executive leadership
Experience in streaming, media, entertainment, or large-scale content platforms
Familiarity with recommendation systems, content ranking, collaborative filtering, or personalization at scale (100M+ users)

Job Responsibility

Define and own the product strategy and roadmap for your area within Platform Recommendations, with a focus on maximizing user engagement and business value across all monetization models
Identify unique problem spaces across surfaces and develop strategic recommendations backed by data and analysis
Drive material outcomes from strategic themes through deep, independent analysis, quantified impact, coherent recommendations, and leadership-ready proposals
Articulate customer and business problems clearly, evaluate options and trade-offs, and develop sequenced roadmaps that move the ball forward strategically
Lead KPI definition and defense: propose clear primary decision metrics and supporting metrics for every initiative, especially in ambiguous domains where north-star KPIs are not easily defined
Own experiment design end-to-end: define test contracts and hold the line on experimental rigor
Drive experiments to decisions: ensure every test is tied to a concrete decision or roadmap change, and prevent KPI drift by proactively aligning stakeholders
Move fast and demonstrate extreme ownership of outcomes: actively track, unblock, and push for value, and propose concrete options when faced with trade-offs
Maintain 100% lockstep with partners in ML Research and Engineering, Merchandising, and Analytics with detail orientation and ensure alignment on strategy, outcomes and requirements/timelines
Communicate with clarity and conciseness, with high signal-to-noise in written documents, messaging, presentations and verbal discussions

What we offer

health insurance
equity awards
life insurance
disability benefits
parental leave
wellness benefits
paid time off
global access to mental health and financial wellness support and resources
healthcare (medical, dental, and vision)
life, accident, disability, commuter, and retirement options (401(k)/pension)

Fulltime

Senior Product Manager, Recommendations

We are looking for a Senior Product Manager to own and drive critical product ar...

Location

United States , Santa Monica

Salary:

195000.00 - 303000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

7+ years of product management experience, ideally in recommendations, personalization, search/discovery, or ML/AI-driven product areas
Strong analytical rigor: comfort with experiment design, A/B testing, statistical significance, and metric frameworks. Ability to define, defend, and prevent drift on KPIs
Proven ownership and bias to action: track record of driving complex, ambiguous initiatives end-to-end — from problem framing through strategy to shipped outcomes. You escalate early, propose alternatives, and don't let work stall
Technical depth: experience working closely with ML engineers and data scientists on ranking, optimization, and signal-based systems. Ability to engage meaningfully in technical discussions about model performance, feature engineering, and system architecture
Excellent cross-functional leadership: demonstrated ability to influence and drive alignment across engineering, data science, design, business, and content teams without direct authority
Outcome-oriented experimentation mindset: experience designing and running experiments that drive real product and business decisions
Clear, concise communicator: strong written and verbal skills
ability to present strategy, trade-offs, and recommendations to executive leadership
Experience in streaming, media, entertainment, or large-scale content platforms
Familiarity with recommendation systems, content ranking, collaborative filtering, or personalization at scale (100M+ users)

Job Responsibility

Define and own the product strategy and roadmap for your area within Platform Recommendations, with a focus on maximizing user engagement and business value across all monetization models
Identify unique problem spaces across surfaces and develop strategic recommendations backed by data and analysis
Drive material outcomes from strategic themes: Drive material outcomes from strategic themes through deep, independent analysis, quantified impact, coherent recommendations, and leadership-ready proposals
Articulate customer and business problems clearly: Articulate customer and business problems clearly, evaluate options and trade-offs, and develop sequenced roadmaps that move the ball forward strategically
Lead KPI definition and defense: propose clear primary decision metrics and supporting metrics for every initiative, especially in ambiguous domains where north-star KPIs are not easily defined
Own experiment design end-to-end: define test contracts and hold the line on experimental rigor
Drive experiments to decisions: ensure every test is tied to a concrete decision or roadmap change, and prevent KPI drift by proactively aligning stakeholders
Move fast and demonstrate extreme ownership of outcomes: actively track, unblock, and push for value, and propose concrete options when faced with trade-offs
Maintain 100% lockstep with partners: Maintain 100% lockstep with partners in ML Research and Engineering, Merchandising, and Analytics with detail orientation and ensure alignment on strategy, outcomes and requirements/timelines
Communicate with clarity and conciseness: Communicate with clarity and conciseness, with high signal-to-noise in written documents, messaging, presentations and verbal discussions

What we offer

health insurance
equity awards
life insurance
disability benefits
parental leave
wellness benefits
paid time off

Fulltime

Senior Product Manager, Operator Panel

The Senior Product Manager is responsible for identifying and executing on our b...

Location

United States; Canada , Chicago, IL; Toronto, ON

Salary:

Not provided

SpotHero

Expiration Date

Until further notice

Requirements

5+ years of experience in product management, with a proven track record of launching and scaling successful marketplace or B2B products
Expert-level experimentation skills: Deep experience with A/B testing platforms (Optimizely), product analytics (Mixpanel, Looker), and behavioral research
Deep analytical skills: Strong proficiency in SQL and data visualization tools (e.g., Looker, Tableau, Power BI, or Mode)
Technical Depth: Familiarity with APIs, machine learning models, and complex system architectures (e.g., migrating from monoliths to microservices)
Education: Bachelor’s degree in a relevant field or equivalent professional experience
MBA or technical background preferred
Strong communication and storytelling skills: Able to translate complex data into clear, actionable insights
Experience in a fast-paced, cross-functional environment within a tech company
Experience leading complex product integrations or platform migrations is a plus

Job Responsibility

Drive 3-5 Year Strategy: Lead the development of long-term product visions that moves SpotHero’s current offerings into new and exciting places
Product Growth and Expansion: With an understanding of the company’s competitive position, balance continued growth in areas with proven product-market fit while identifying and developing new product opportunities
Lead High Visibility Initiatives: Own high-risk, high-reward 'Strategic Bets' that require deep cross-functional coordination, such as major partner integrations or transformative marketplace shifts
New Product Innovation: Facilitate discovery for unmet market opportunities
Influence Without Authority: Serve as a peer-coach to fellow PMs, helping to level up the organization’s overall product craft, documentation standards, and discovery methodologies
Executive Evangelism: Act as the primary product voice for your product offerings and expanding adjacencies, translating complex technical roadmaps into clear business impact stories

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Canada: We offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days (UberEats for Canada)
Udemy License and Personal Learning Budget
Annual parking stipend
Employee Resource Groups
Discovery Days for Product and Engineering
Gearing up for Aspiring Leaders

Fulltime

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Senior Product Manager - Behavioral Analytics

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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