Senior Product Manager, B2B AI

• Prototype the contractor AI product vision, establish the roadmap for AI-driven experiences across the all user personas of B2B product portfolio, and translate business goals into experiences that deliver measurable impact
• Drive agentic experiences by embedding the AI agent into core contractor journeys, delivering proactive insights and recommendations, and enabling meaningful actions on behalf of users
• Lead integrations and applications by partnering with engineering, design, and data science to deliver end-to-end AI features, shaping frameworks for experimentation and conversational UX, and collaborating with the AI Platform team on APIs, guardrails, and model capabilities
• Champion the copilot vision by evolving the AI agent into a trusted partner that empowers contractors, with a focus on building trust through transparency, reliability, and user control
• Measure and iterate by defining and tracking KPIs such as engagement, task completion rates, retention, NPS, and cost-to-serve reduction, and continuously refining AI-driven experiences based on behavioral data and feedback loops

• 10+ years of product management experience
• at least 4+ years in AI/ML-driven products or consumer applications
• proven track record of shipping B2B-facing products at enterprise scale, ideally with conversational AI, recommendation systems, or agentic experiences
• strong understanding of AI UX principles including trust and safety, proactive vs. reactive experiences, and agentic design
• high technical acumen: able to work closely with platform/ML teams, understand API-driven integrations, and make sound architecture tradeoffs
• exceptional strategic thinker and operator: able to articulate a bold vision while driving execution at pace
• excellent cross functional leadership skills: influence without authority, build alignment, and inspire teams
• passion for AI – scaling by teaching AI skills to other PMs in the company

May be eligible for a bonus