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Senior Product Manager, AI Platform

India, Bengaluru · Job Posted January 09, 2026
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Job Description

As a Senior Product Manager, AI Platform at Zuora, you will define and deliver the foundational platform that powers all of Zuora’s AI capabilities. You’ll own the end-to-end architecture—from the agent orchestration layer to user-facing interfaces—that enables intelligent, context-aware experiences across our product suite. Your work will directly shape how enterprise customers interact with AI agents that transform subscription management, billing operations, and revenue intelligence.

Job Responsibility

  • Own AI Platform Strategy
  • Enable AI Across the Zuora Suite
  • Drive Platform Architecture Decisions
  • Build Intelligent User Experiences
  • Establish Enterprise Controls
  • Evolve Platform Capabilities
  • Lead Rapid Iteration Cycles
  • Drive Cross-Functional Execution
  • Establish External Thought Leadership

Requirements

  • 8+ years of product management experience with demonstrated success at leading enterprise SaaS or platform companies
  • at least 2 years focused on AI/ML platforms, developer platforms, or foundational infrastructure products
  • deep experience building AI/ML platforms, including LLM orchestration, agent frameworks, conversation management, or similar technologies
  • strong technical foundation in platform architecture, API design, event-driven systems, and distributed architectures
  • proven success with platform products serving multiple internal and external consumers
  • strong cross-functional collaboration skills
  • experience shipping AI features to enterprise customers
  • data-driven product development approach
  • executive presence and ability to influence stakeholders
  • Bachelor’s degree in Computer Science, Engineering, or related technical field

Nice to have

  • Experience with agent frameworks and orchestration (LangChain, LangGraph, AWS Bedrock/AgentCore, or similar)
  • familiarity with MCP (Model Context Protocol) or similar tool-use patterns for AI agents
  • background in subscription billing, revenue platforms, or enterprise financial systems (Zuora, Salesforce, Oracle, SAP)
  • experience with real-time communication protocols and event-driven architectures
  • track record of building platforms that serve both internal product teams and external developers
  • advanced degree in Computer Science, AI/ML, or a related field

What we offer

  • Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
  • medical, dental and vision insurance
  • generous, flexible time off
  • paid holidays, “wellness” days and company wide end of year break
  • 6 months fully paid parental leave
  • learning & development stipend
  • opportunities to volunteer and give back, including charitable donation match
  • free resources and support for your mental wellbeing

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