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Senior Product Manager, AI & ML Platform

United States, New York Employment contract 150000.00 - 202400.00 USD / Year · Job Posted May 31, 2026
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Job Description

Reporting to the Senior Director of Product, Customer Value, you will be instrumental in defining and executing the vision for a scalable, secure, and extensible AI/ML foundation. You will build the core machine learning infrastructure and developer platform that powers intelligent features across the company, and enables product teams to rapidly develop, evaluate, deploy, and monitor AI solutions with confidence. Please note that this is a hybrid role based in New York City or San Francisco with an expectation to be in office 2-3 days a week.

Job Responsibility

  • Shape and drive the AI/ML platform strategy and roadmap
  • Lead continuous discovery with feature teams
  • Align platform investments to business impact
  • Define platform solutions in close partnership with Engineering leadership

Requirements

  • 4+ years of Product Management experience, including ownership of highly technical platforms, infrastructure, or developer-facing products
  • Demonstrated experience partnering deeply with Engineering to ship scalable, reliable systems in production environments
  • Strong understanding of AI/ML systems and workflows (e.g., model lifecycle, evaluation, deployment, observability), with the ability to translate complex technical concepts into clear product direction
  • Track record of driving roadmap clarity in ambiguous, fast-moving spaces and delivering measurable outcomes
  • Experience running continuous discovery with internal users and translating feedback into high-impact platform improvements
  • Ability to define clear success metrics, service standards, and rollout strategies that drive adoption
  • Excellent cross-functional communication skills, with the ability to influence senior technical stakeholders without formal authority
  • Prior machine learning engineering experience is preferred but not required

Nice to have

Prior machine learning engineering experience is preferred but not required

What we offer

  • Health, Dental, Vision benefits start on your first day
  • Access to One Medical accounts
  • HSA and FSA plans with Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • Yearly allotment of no cost visits to Spring Health network
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
  • Access to Noom
  • Access to fertility care support through Carrot
  • $4,000 reimbursement for related fertility expenses
  • Access to Wellhub
  • Access to BrightHorizons sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year
  • $200 per year donation matching

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