Senior Product Manager, AI & ML Platform

• Shape and drive the AI/ML platform strategy and roadmap
• Lead continuous discovery with feature teams
• Align platform investments to business impact
• Define platform solutions in close partnership with Engineering leadership

• 4+ years of Product Management experience, including ownership of highly technical platforms, infrastructure, or developer-facing products
• Demonstrated experience partnering deeply with Engineering to ship scalable, reliable systems in production environments
• Strong understanding of AI/ML systems and workflows (e.g., model lifecycle, evaluation, deployment, observability), with the ability to translate complex technical concepts into clear product direction
• Track record of driving roadmap clarity in ambiguous, fast-moving spaces and delivering measurable outcomes
• Experience running continuous discovery with internal users and translating feedback into high-impact platform improvements
• Ability to define clear success metrics, service standards, and rollout strategies that drive adoption
• Excellent cross-functional communication skills, with the ability to influence senior technical stakeholders without formal authority
• Prior machine learning engineering experience is preferred but not required

Prior machine learning engineering experience is preferred but not required

• Health, Dental, Vision benefits start on your first day
• Access to One Medical accounts
• HSA and FSA plans with Spring contributing up to $1K for HSAs
• Employer sponsored 401(k) match of up to 2%
• Yearly allotment of no cost visits to Spring Health network
• Competitive paid time off policies including vacation, sick leave and company holidays
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom
• Access to fertility care support through Carrot
• $4,000 reimbursement for related fertility expenses
• Access to Wellhub
• Access to BrightHorizons sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching