Senior Product Manager - AI Guest Communications Job at Canary Technologies (New York)

Senior Product Manager - Digital Guest Journey

We're looking for a dynamic Senior Product Manager to help lead the evolution of...

Location

United States , New York; San Francisco

Salary:

160000.00 - 230000.00 USD / Year

Canary Technologies

Expiration Date

Until further notice

Requirements

5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences

Job Responsibility

Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
Work closely with engineering, design, marketing, and sales teams to bring products to market and develop and grow business opportunities
Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks

What we offer

Canary Days: company wide days off each month
Self Improvement Club: budget for personal goal purchases
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting company offices
Personal Travel Reimbursement: credit for stays at partner hotels

Fulltime

Senior Guest Strategist - The Diary Of A CEO

This role will take a 360-degree approach to the production of finding, research...

Location

United States , Los Angeles

Salary:

Not provided

FlightStory

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills, with the ability to interact effectively with high-profile guests and their teams
Ability to analyse social, search, cultural, and audience trends to create a data-informed guest booking strategy
A keen interest in data YouTube, AI and how it can optimise guest booking and management processes
Exceptional organisational and time management skills, with the ability to manage multiple priorities and meet tight deadlines
Availability to attend out-of-hours recordings, including evenings and weekends when needed
Exceptional problem-solving and decision-making skills, especially in limited timeframes
Commitment to organisational tools and systems to optimise workflows and priorities
Passion for delivering seamless, memorable guest experiences and recordings that set the standard for excellence

Job Responsibility

Researching for Guests: Monitor YouTube, social media platforms, and cultural trends to identify emerging voices, outliers, and high-value potential guests
Analyse social, search, and audience trends to create a data-informed guest booking strategy
Conduct in-depth research on potential guests ahead of pitching to Steven
Stay ahead of industry trends to identify untapped opportunities
Guest Booking and Management: Work closely with the research team to ideate and execute creative storytelling elements for episodes
When needed, proactively handle administrative tasks, such as securing release forms
Monitor and analyse guest booking trends, providing actionable recommendations
Documentary Research: Identify when episodes warrant in-depth documentary-style research
Collaborate with the Head of Research to locate and secure contacts, experts, and contributors
Conduct advanced outreach to potential collaborators

What we offer

Global Travel Included

Senior Advanced Analyst - Digital & AI Products

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

India , Bangalore

Salary:

1960000.00 - 2800000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

6+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
Strong expertise in Python, SQL, A/B testing platforms and best practices
Expertise in EDA, hypothesis testing, significance testing, regression, clustering techniques, concepts of NLP/Text Mining, machine learning and deep learning techniques, language model fine-tuning etc
Understanding of LLM architectures (e.g., prompt chains, retrieval augmentation, orchestration frameworks like LangChain or DSPy)
Data engineering foundations, including ability to work with data engineering teams on pipeline design, metric computation jobs, data model changes, and maintaining reliable end-to-end metric systems
Familiarity with Agentic AI systems, human-in-the-loop design, and AI observability best practices
Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement
Experience designing and building metrics, from conception to building prototypes with data pipelines

Job Responsibility

Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day product analytics and build scalable analytical solutions
Develop a deep understanding of how guests and hosts interact with our CS products including but not limited to AI Assistant, IVR and other agent assisting tools to improve the customer experience
Owning the product analytics roadmap, prioritization & delivery of solutions in the Contact Center Product space
Own projects from start to end: building out timelines, key milestones, providing regular updates to product managers, analytics management and delivery against agreed timelines
Lead end-to-end measurement for AI systems, aligning metrics with business outcomes, user experience, and trustworthiness
Collaborate with engineering to define scalable logging and ensure observability across agentic and LLM workflows
Lead the design and evaluate A/B and causal tests to quantify impact of AI features and optimizations
Translate insights into strategic recommendations for senior leaders
shape product priorities through data

Fulltime

Lead - Advanced Analytics

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

India , Gurugram

Salary:

3080000.00 - 4400000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of industry experience with an advanced degree (Master's or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Expert-level SQL
complex query optimization, performance tuning, and schema design
strong understanding of ETL/ELT pipelines
working knowledge of data transformation tools
Advanced proficiency in Python (pandas, numpy, scikit-learn, statsmodels)
ability to build and deploy end-to-end analytical models
experience with advanced regression techniques, time-series analysis, and causal inference
Expert-level A/B testing and multivariate testing
advanced experiment design including power analysis, switchback testing, and quasi-experimental methods (diff-in-diff, regression discontinuity)

Job Responsibility

Serve as the primary data thought partner to product and business leaders across Community Support, providing strategic insights, recommendations, and enabling data-informed decisions at an organizational level
Drive day-to-day product analytics and create scalable, reusable data tools and frameworks that elevate the entire team's analytical capability
Build and scale advanced analytical capabilities
leverage Airbnb's state-of-the-art machine learning infrastructure and central data science tools to collaborate with engineers, product managers, designers, and operations agents to achieve shared, cross-functional goals
Champion AI-first analytics practices across the team identifying high-impact opportunities to integrate LLM-based tools, AutoML, and advanced AI capabilities into analytical workflows
Demonstrate a strong sense of urgency and commitment to Airbnb's mission of belonging
Develop a deep understanding of how guests and hosts interact with our Community Support platform and how we can manage risk while meeting regulatory compliance requirements through structured and unstructured data sources
Mentor and guide junior analysts, fostering a culture of analytical rigor, curiosity, and continuous skill development
Drive the product analytics roadmap, prioritization, and delivery of solutions in the Strategic Planning & Operations space, operating with minimal direction and planning up to 6 months ahead
Lead projects end-to-end: building timelines, defining key milestones, providing regular updates to product managers and analytics leadership, and delivering against agreed timelines

What we offer

Bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

Senior Data Scientist

The Senior Data Scientist is an applied data science leader within the Data & An...

Location

Canada , Toronto

Salary:

85000.00 - 125000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

5+ years of working experience in data science, data wrangling, management, and/or ML engineering
University degree in Computer Science, Statistics, Data Science, Applied Mathematics, Engineering, or substantial coursework in relevant quantitative field
Applied modeling and analytics: strong foundation in statistics and ML (supervised/unsupervised), feature engineering, and model evaluation
ability to explain tradeoffs and drive business decisions
Experience in NLP and/or GenAI techniques for applied use cases (e.g., classification, entity extraction, semantic search) with an evaluation-first mindset
Data proficiency: advanced SQL and Python
strong data wrangling skills (profiling, cleansing, merging, validation) for large, messy datasets
Cloud & tooling (preferred): Azure and Databricks ecosystem (e.g., Databricks, Data Factory, Data Lake/Blob, Azure Function App, Azure AI Foundry), with ability to run scalable experimentation and modeling workflows
Production readiness (in partnership with Engineering): familiarity with CI/CD, version control (Azure DevOps/GitHub), reproducible pipelines, and monitoring principles for models and data products
Visualization & communication: experience using notebooks and BI tools (e.g., Power BI, Tableau, PowerPoint) to tell clear stories to technical and non-technical stakeholders

Job Responsibility

Lead Data Science in Designing Prototypes Supporting Commercial Strategy
Own applied data science problem framing: translate business goals into clear hypotheses, success metrics, and an analytical approach (e.g., forecasting, propensity, segmentation, optimization, NLP)
Lead the design and delivery of data science prototypes aligned to commercial strategy, ensuring measurable business impact (e.g., cost savings, revenue growth, improved guest experience)
Define and execute measurement and experimentation plans (e.g., A/B tests, holdouts, quasi-experiments) to quantify incremental impact and guide product/business decisions
Plan and manage the data science / ML project pipeline by developing roadmaps, aligning business priorities, communicating tradeoffs, and coordinating dependencies with partners (e.g., Data Engineering, Data Governance, Product/Digital/Business teams)
Identify, collect, and validate datasets
define data quality checks and partner with data stewards/engineering to ensure data is fit for purpose
Design, develop, and evaluate models and prototypes
select the best approach balancing accuracy, interpretability, scalability, and business constraints
Present insights and recommendations to non-technical and leadership audiences, driving alignment, decision-making, and adoption

Fulltime

Director of Human Resources Operations

Reporting to the Multi Property Director of Human Resources, the Director of Hum...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must have been a Department head of HR for minimum of two years
Experience in managing bigger operation and handling bigger team is an advantage
Experience in Luxury segment is mandatory and minimum 2 years working in Luxury Hotel environment
Strong knowledge of UAE labour laws
Strong communication skills (verbal, listening, writing)
Experience in terms of Staff Housing solutions, Staff Cafeteria Operations and driver of effective Talent Acquisition
Ready to embrace AI and analyse workflow processes that can be revised

Job Responsibility

Partners with their property executive committee and department heads in the development of the desired candidate profile and execution of the staffing process for management openings
Educates recruiting sources on desired candidate profile for management openings in their hotels
Effectively communicates the benefits of working in the brand to attract candidates
Leverages brand endorsed staffing processes and ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used and only job-related questions are asked
Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool
Ensures employment ads comply with local laws and regulations
All advertisements should highlight information on the job, the specification, the hotel and the benefits
Establishes and maintains contact with external recruitment sources e.g., Government managed job services, local colleges, recruitment agencies and community based organizations
Develops Luxury Talent Pipelines for future growth and key feeder markets
Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties and brands in Marriott International

Fulltime

Senior Connectivity Partner Lead

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

United States

Salary:

196000.00 - 245000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12–15+ years in platform partnerships, API ecosystems, marketplace operations, or product-led growth roles
Experience working with API-first platforms (e.g., Stripe, Shopify, Twilio) or large-scale marketplaces direct experience managing complex, technical integrations or connectivity partnerships
Commercial Fluency: Proven ability to structure, negotiate, and close deals — from term sheets to signed contracts. Comfortable in the room with senior commercial stakeholders
Strategic Mindset: You define success through business outcomes, not activity. You hold a view of the full ecosystem, understand regional nuance, and can connect partner-level decisions to Airbnb’s North Star
Technical Depth: Enough technical fluency to understand connectivity integrations, identify gaps, and work credibly with product and engineering teams to drive solutions
Ownership & Execution: High bias for action. You don’t wait to be told — you see what needs to happen and make it happen. Track record of delivering results in ambiguous, fast-moving environments
Influencing Skills: You know how to shape behavior through trust, not just authority. Strong communicator with the ability to advocate internally and externally
Cross-Functional Collaboration: Experience working across product, engineering, legal, finance, and regional teams to deliver outcomes for partners

Job Responsibility

Own the full relationship with a portfolio of Tier 1 connectivity partners
Shape how these partners show up on Airbnb, driving outcomes that matter for hosts, guests, and Airbnb’s business
Bring a global view of the partner ecosystem, define success through Airbnb’s outcomes, and act as the connective tissue between partners, product teams, and internal stakeholders
Hold a global view of the connectivity partner ecosystem — understand regional nuances and broader market dynamics to inform your decisions and prioritization
Define success through Airbnb’s outcomes, not just partner wins
Key contributor to our North Star API strategy to develop Joint Business Plans and QBR frameworks to align partners to what matters
Track ecosystem health and identify Share of Wallet improvement opportunities across your portfolio and region
Design incentive structures and deal terms that align partner behavior with Airbnb’s strategic objectives
Lead negotiations with senior partner stakeholders with confidence, clarity, and commercial rigor
Shape partner behavior — not just manage it. Earn deep trust with partners and hosts while driving the outcomes Airbnb needs

What we offer

Bonus
Equity
Benefits
Employee Travel Credits

Fulltime

Lead/Principal Enterprise Architect

The Enterprise Architect is pivotal in shaping and executing the Technology Road...

Location

Canada , Toronto

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
5+ years of proven experience as an Enterprise Architect or in a similar international role
10+ years of experience in roles similar to Solution or Platform Architect
5+ years of experience presenting to Executive leadership
Strong understanding of AI/ML architecture patterns, data requirements, and integration approaches within enterprise ecosystems
Strong understanding of global business processes and the ability to translate international business needs into technology solutions
In-depth knowledge of enterprise-level systems on a global scale, including applications, data, infrastructure, and security
Strong understanding of Architecture frameworks (e.g., TOGAF, Zachman), certifications are preferred
Enterprise Architecture design and governance
Appreciation of modern software development processes

Job Responsibility

Strategic Global Planning and Architecture Design
Collaborate with cross functional stakeholders to appreciate business requirements, operational challenges and evolving guest service demands
Develop a comprehensive 5-8 year Enterprise Architecture and Technology Reference Architecture ensuring scalability, adaptability and efficiency
Ensure alignment to strategic plan initiatives, evolving guest demands and ensure technical currency
Define AI reference architectures, guardrails, and patterns to enable scalable, secure and responsible AI adoption across the organization
Communicate architecture and guidelines to Solution, Platform, Data and Security Architecture teams
Enhance innovation processes to incorporate emerging technologies or evolving regional requirements
Global Risk Management
Incorporate data protection, privacy, accessibility and other emerging regional requirements into the enterprise architecture
Incorporate Responsible AI principles, including model transparency, bias mitigation, data governance, and regulatory compliance into enterprise architecture and governance processes

Fulltime

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Senior Product Manager - AI Guest Communications

Job Description

Job Responsibility

Requirements

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What we offer

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