Senior Product Manager – Conversational AI Servicing Quality Assurance Job at Capital One (McLean)

Director of Executive Education

This is an entrepreneurial leadership role. We are looking for someone to build ...

Location

United Kingdom , Home based, UK (with regular travel to London/Cambridge)

Salary:

Not provided

Cambridge Spark

Expiration Date

Until further notice

Requirements

You come from the L&D or executive education practice of a major professional services firm (KPMG, EY, Deloitte, McKinsey, BCG) where you designed and delivered senior leadership programmes or you built executive education at an organisation such as Emeritus, GetSmarter/2U
P&L ownership: Proven track record of owning and growing a revenue line in executive education or professional services. You understand unit economics, cost-to-serve, and margin management
Commercial acumen: You think creatively about how to generate revenue, not just manage it. You spot opportunities in client conversations, market gaps, and partnership models that others miss. You are comfortable shaping propositions, testing new formats, and moving quickly to capture demand
University partnerships: Direct experience structuring and managing partnerships with universities for co-branded programmes, including brand licensing, faculty access, and revenue-sharing arrangements
Faculty and talent management: Experience recruiting, managing, and quality-assuring a network of faculty, coaches, and programme delivery professionals. You have built rate cards, performance frameworks, and scalable talent pools
Programme design: You have taken executive education products from concept to market: long-format programmes, short workshops, or membership communities
Service mindset: You understand that executive education is a service business where client experience, customisation, and relationship management are paramount

Job Responsibility

P&L and Commercial Strategy: Full accountability for revenue, margins, and profitability of the executive education portfolio
Budget management including faculty costs, programme delivery, and team headcount
Commercial model development: pricing strategy, packaging, cost-to-serve, and revenue forecasting
Monthly reporting to the exCo and contribution to board-level updates
Portfolio Development: Design and develop our portfolio of executive education products, ensuring each is commercially viable and educationally outstanding
University Partnerships: Identify, approach, and negotiate partnerships with leading UK and international universities and business schools
Structure partnership agreements covering revenue sharing, faculty access, IP ownership, brand licensing, and academic governance
Build a diversified portfolio of university relationships to support different programme themes and market segments
Manage ongoing partner relationships, ensuring alignment on quality, curriculum, and market positioning
Faculty, Coaching, and Talent Pool: Recruit and onboard world-class faculty (academics, industry practitioners, subject matter experts)

What we offer

Pension with 4% matched contributions, opportunity to opt into salary sacrifice scheme
25 days holiday + Flexi bank holidays + 1 day off on your birthday
A day for volunteering
Enhanced Maternity and Paternity Leave
Health & Wellbeing allowance of up to £30 per month
Annual Summer and Xmas events
Company socials including everything from Cambridge College formals, pub nights to team building events
CPD Allowance alongside quarterly reflections to ring fence time for development and growth
Private medical insurance and cash plan
Holiday buy back scheme (up to 10 days p/a)

Fulltime

Senior Consultant - Full Stack AI Application Developer

Microsoft Industry Solutions – Global Center for Innovation and Delivery (GCID) ...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

10+ years of overall professional experience in software engineering, application development, and solution delivery, with a strong focus on enterprise‑scale, customer‑facing engagements.
5+ years of experience in customer‑facing delivery leadership
Bachelor's degree in computer science engineering, or a related field.
Strong experience designing, building, and deploying business‑ and mission‑critical applications using .NET (C#), .NET Web APIs, Node.js.
Full‑stack development expertise across UI, API, service, domain, data, and integration layers, with proficiency in C#, JavaScript, TypeScript, Angular or React, HTML5, and CSS/SCSS.
Deep understanding of software architecture patterns and anti‑patterns for large‑scale systems, including MVC, CQRS, and Saga, with a focus on performance, scalability, and resiliency.
Excellent foundation in software engineering principles, data structures, algorithms, testing, debugging, and analytical problem‑solving.
Proficiency with cloud data platforms including Azure SQL, Cosmos DB, Azure Database for PostgreSQL, MySQL, Azure SQL Managed Instance, and MariaDB.
Experience creating reusable application frameworks and shared components that address cross‑cutting concerns such as logging, security, resiliency, and configuration management.
Hands‑on experience with multi‑threaded and parallel programming and high‑throughput service design.

Job Responsibility

Lead the technical delivery of complex, cloud‑native and AI‑enabled engagements, contributing as a hands‑on individual contributor and, where required, leading engineering teams to ensure high‑quality, predictable outcomes.
Define and drive the technology strategy for large and complex customer engagements, ensuring solutions are scalable, secure, and aligned to business objectives, architectural best practices, and Microsoft reference architectures.
Design, develop, and deploy solutions on Microsoft Azure, accelerating customer value through the effective use of Microsoft technologies, platforms, and delivery methodologies.
Applies user‑centered design principles to translate customer needs into clear technical requirements and scalable solution designs through iterative prototyping and feedback.
Provide delivery leadership by setting technical priorities, estimating effort, managing dependencies, making disciplined trade‑offs, and driving successful releases.
Ensure engineering excellence and solution quality, with accountability for the overall efficacy, performance, security, and compliance of technical delivery within assigned engagements.
Identify, assess, and manage technical risks and dependencies across projects, including defining mitigation strategies, handling escalations, and planning for both short‑ and long‑term delivery risks.
Apply information security, compliance, and assurance standards to maintain stakeholder confidence and meet customer, regulatory, and Microsoft governance requirements.
Drive innovation and digital transformation, leveraging existing intellectual property (IP), reusable assets, and best practices to improve delivery predictability and speed.
Collaborate with cross‑functional teams, including Sales, account‑aligned teams, and peers, to articulate technical value propositions and support the expansion and adoption of Microsoft cloud and AI solutions with strategic customers.

Fulltime

Financial Services Content Writer

We are seeking a Financial Services Content Writer to create high-impact, brand-...

Location

United States , AMF O'hare

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

6+ years of copywriting and/or content writing experience with a strong campaign portfolio
Financial services writing experience required, including content related to rates, offers, and product benefits
Experience writing for both digital and print marketing channels
Strong understanding of compliance and regulatory considerations in financial marketing
Proven ability to write high-quality, conversion-focused content with minimal oversight
Experience using AI writing tools, with strong editing and QA judgment
Proficiency with Azure DevOps
Strong collaboration skills and ability to work effectively across cross-functional teams
Ability to manage multiple projects and deadlines in a fast-moving environment
Agency experience supporting financial services clients is highly valued

Job Responsibility

Write and refine clear, persuasive, and compliant copy for integrated marketing campaigns across digital and print channels
Develop content for digital advertisements, email campaigns, landing pages, blog articles, video scripts, print collateral, and other customer and prospect communications
Collaborate with designers, marketers, product teams, and stakeholders to shape campaign messaging and creative concepts
Ensure all content aligns with brand voice, campaign goals, and financial services compliance requirements
Create and test copy variations for A/B testing and campaign optimization
Use AI-assisted writing tools to support content development while maintaining strong editing and quality assurance standards
Manage workflow and assignments within Azure DevOps
Balance multiple deadlines and priorities across concurrent projects

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Senior Software Engineer

We are seeking a Senior Software Engineer to lead the Employee Self Service Plat...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to C++, C#, Java, JavaScript, or Python OR equivalent experience
4+ years of experience designing, building, and managing high-scale full-stack systems including authentication, microservices, distributed systems, data and analytics workloads, and AI training and inferencing services
1+ year of experience with AI, cloud-based architectural patterns

Job Responsibility

Coordinate and partner across product teams while developing and supporting key extensibility features in Microsoft AI products - Microsoft Copilot Studio and Bizchat
Collaborate with internal and customer HR, IT, and Facilities stakeholders to understand business needs and translate them into technical solutions
Design and implement extensibility features that allow AI agents to interact with enterprise systems (e.g., HRIS, ITSM, Facilities platforms)
Own the delivery of key extensibility features such as agent publishing, multi-agent architecture improvements, MCP and connectors, and conversational workflow customization
Identify and drive performance, scalability, and reliability improvements across the ESS platform
Establish engineering best practices, including CI/CD, telemetry, and quality assurance
Embody our culture and values

Fulltime

Senior Customer Experience Engineer

As a customer focused Senior Advanced Cloud Engineer, you are the primary suppor...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
4 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations
Japanese language skill – this person will be part of our virtual team focused on supporting Japanese customers and needs to be conversant in the language
Ability to speak, understand, read and write Japanese language
2+ years of experience with being on - call and driving mitigation for mission critical incidents
Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability, Azure Kubernetes Service
Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure Stream Analytics, Azure Data Factory / Data Bricks, Cosmos DB
Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub

Job Responsibility

Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers
Develop and share insights and best practices with customers
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks)
Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items
Acts as a voice of customers and leverages customers' feedback to provide input on business plans developed by the relevant product and business groups
Identifies customer usage patterns and driving resolutions on reoccurring customer issues with engineering and product and business groups

Fulltime

Quality Engineering Transformation Leader

The Quality Engineering (QE) Technical & Transformational Leader is a pivotal se...

Location

United Kingdom , London or Norwich

Salary:

Not provided

Whitehall Resources Ltd

Expiration Date

Until further notice

Requirements

20-25+ years in QE engineering, transformation, and automation leadership
Mastery of: Playwright, Appium, Selenium, Cypress, Java
API Automation (REST Assured, Karate, Postman)
Performance (JMeter, LoadRunner)
Cloud‑native testing (Azure, AWS, GCP)
Test orchestration, CI/CD pipelines
TDM, environment strategy, observability tools
Outstanding communication, influence, and executive presence
Proven ability to operate in demanding, politically dynamic client environments
Strong analytical and problem‑solving capability

Job Responsibility

Architect and drive end‑to‑end QE & Testing transformation aligned to Client’s engineering, digital, and modernization roadmap
Define and own QE operational model evolution, embedding continuous testing, shift‑left, shift‑right, DevOps alignment, automation‑first culture, and AI/GenAI adoption
Identify and drive transformation levers such as automation scaling, test data modernization, environment optimization, and productivity uplift
Partner with domain leaders to introduce modern testing practices (in‑sprint automation, service virtualization, early performance testing, observability, etc.)
Build and govern standard frameworks, reusable assets, accelerators, and next‑gen engineering solutions
Evaluate, propose, and institutionalize new tooling, frameworks, and engineering approaches through innovation, benchmarking, and continuous improvement
Present complex technical concepts clearly to Client’s senior leadership
Navigate challenging conversations with clarity, data, confidence, and strategic storytelling
Establish KPIs, productivity metrics, and value dashboards for QE across programs
Lead analytics‑driven decision‑making on Productivity improvement, Defect trends, Cost of quality, Test efficiency & cycle time

New

Strong Middle / Senior Automation Test Engineer (Python)

Our client is a US-based leading national services and online solutions provider...

Location

Ukraine , Ternopil; Ivano-Frankivsk; Lviv; Kyiv; Uzhhorod; Chernivtsi; Zhytomyr; Rivne; Lutsk

Salary:

Not provided

ELEKS

Expiration Date

Until further notice

Requirements

4+ years of software quality assurance experience
Strong coding skills in Python, with the judgment to recognize test code that needs work and the skill to improve it
Experience designing automated test frameworks, not just writing tests inside someone else's framework
Proven experience testing RESTful web services and web applications in a cloud environment (Azure preferred)
Comfort working across the test pyramid — unit, integration, and end-to-end — and a clear opinion on where each layer earns its keep
Comfort reasoning about numerical correctness — tolerances, golden masters, and regression of calculated outputs, not just HTTP 200s
Working knowledge of CI/CD pipelines (Azure DevOps or similar) and a point of view on what belongs in pre-merge vs. nightly vs. release gates
Awareness of security and compliance considerations in financial software — authorization testing, dependency scanning, and careful handling of sensitive data in test environments
A habit of measuring quality — escape rate, flake rate, coverage trends — and using those numbers to drive decisions
Familiarity with Selenium WebDriver, Postman, or equivalent tools (BDD/Gherkin/Cucumber is a plus)

Job Responsibility

Strengthen and extend our automated regression framework so the team can trust the results on every nightly run — assess the current state, propose a path forward, and execute
Push testing left: when a nightly regression catches a defect, drive a unit or integration test to catch the same class of problem on the next build
Build and maintain unit, integration, and end-to-end tests across our stack — Python test framework, C# APIs running in Azure, SQL and MongoDB
Own the quality of the numbers, not just the code — build golden-master and tolerance-based tests for the financial calculations at the heart of BASIS and AtlasOne, where a basis point of drift in a projection is a defect that needs to be caught
Own the CI/CD quality gates — decide what blocks a merge, what blocks a release, and how flaky tests get quarantined rather than ignored
Treat performance as a quality attribute — stand up performance regression coverage for calc-heavy paths so we catch slowdowns the same week they're introduced, not the quarter a client notices
Close the loop with production — work alongside the team to monitor Azure alerts, logs, and traces
investigate escaped defects from production support tickets
and feed what you find back into the right test layer
Develop, document, and execute functional and regression tests across both the established BASIS desktop client and the growing web-based experience that is replacing it

What we offer

Close cooperation with a customer
Challenging tasks
Competence development
Ability to influence project technologies
Team of professionals
Dynamic environment with low level of bureaucracy

Fulltime

New

Assistant Director of Video Services

K-State Athletics is seeking qualified applicants for an Assistant Director of V...

Location

United States , Manhattan

Salary:

47500.00 - 50000.00 USD / Year

Kansas State University

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent combination of education and training beyond high school, with an emphasis in professional video production, broadcast media, sports media, digital media, or a related field
Strong proficiency in Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop
Bachelor's degree in video production, broadcast media, sports media, communications, or a related field
Minimum of one year of full-time experience in a collegiate or live-event video production environment
Working knowledge of Ross Video Kiva, Expression, and Acuity systems
Daktronics Show Control
EVS Replay systems
and Yamaha audio boards
Strong verbal and written communication skills with the ability to collaborate effectively across departments and production teams
Demonstrated ability to perform in a fast-paced, high-pressure live production environment while meeting deadlines and adapting to last-minute changes with strong attention to detail

Job Responsibility

Plan, develop, edit, organize, and manage creative content for videoboards and other in-venue display systems
Manage all game day control room operations, including production setup, supervision of student and freelance crew members, live event directing, and overall execution of in-venue videoboard productions
Oversee operation and content management of Daktronics display systems across all athletic venues, ensuring proper functionality and timely content updates
Perform additional duties and special projects as assigned

What we offer

Excellent medical, dental and vision health plans
Retirement plan (No Vesting Period!!)
Generous earned leave plan – vacation and sick
Parental leave plan
Term life insurance
Accidental death and dismemberment insurance
Long term disability insurance
Paid KSU designated holidays

Fulltime

Select Country

Senior Product Manager – Conversational AI Servicing Quality Assurance

Job Responsibility

Requirements

Nice to have

What we offer

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