Senior Product Experience Designer - Financial Products

• Deeply understand and own the user experience (UX) for complex product ecosystems
• Take ownership of broad, undefined problem spaces within the financial domain
• Partner closely with Product, Technology, and Data Analytics teams to jointly define and articulate a cohesive short-term tactical roadmap and a compelling long-term strategic vision for our products
• Drive data-informed enterprise design, leveraging insights to design for the specific needs of B2B and enterprise users
• Proactively raise the bar for quality across the product experience, spanning design, research, and content, while streamlining processes and maximizing team efficiency
• Effectively articulate solution decisions, methodologies, and the tangible value they deliver to the PX team, cross-functional partners, and senior business stakeholders
• Mentor, coach, and inspire fellow team members by setting new, elevated standards of design quality and actively driving strategic knowledge sharing across the entire organization

• Bachelor or Master Degree in interaction (product) design or related fields (including information design, conversational AI, etc)
• 8+ years of experience designing complex hardware/software solutions, preferably in SaaS or B2B products, with a proven ability to simplify intricate workflows and enhance user experiences
• Domain Knowledge: Familiarity with business banking, fintech, or enterprise financial services is an asset
• Systems Thinking: You excel at seeing the big picture. You can map out intricate user journeys that span ecosystems, ensuring consistency and logic across the entire platform
• A strong sense of mission: Taking responsibility for the success of the company and our customers by setting high standards, taking ownership, and fostering collaboration
• Thriving through uncertainties: Embracing new challenges and shifting landscapes with a positive outlook, we adapt swiftly and effectively
• Action with intent: At the heart of design is solving meaningful problems—whether emotional, practical, or social. We focus on identifying what truly matters and crafting solutions that drive measurable business and user outcomes

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