Senior Product Engineer, AI Job at Intercom (Berlin)

Senior AI Engineer

We are seeking an innovative AI Engineer to join a brand new team focused on pro...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience as an AI Engineer with a significant delivery history
Strong expertise in multiple programming languages & frameworks
Experience and proven experience in using quantitative testing practice applied to the field of AI/ML for actionable Go/No-Go decisions of delivering software to production
Demonstrated expertise of developing on a range of architectures, ideally up to and including container-based micro-services with focus on scalability, reliability, maintainability, and high performance
Good understanding of SQL and NoSQL databases
Excellent communication and collaboration skills
A growth mindset and willingness to learn and adapt in a fast-paced environment
Passion about site reliability engineering and its impact on product development
Being connected to latest technologies, like Generative AI, and keen to put them in practice.

Job Responsibility

Understand the landscape, tooling and procedures used by developers at Citi and look for opportunities to reduce toil and aid simplification using Gen AI based solutions
Apply classic AI and novel Gen AI evaluation methodology to raise the quality and reliability bar for the software that you will deliver, as well to manage and mitigate risks that are specific/inherent to this field
Advice on Evaluation metrics, devise and implement Quantitative Testing Plans, and help evolve the existing approaches to AI evaluation
Work with a wide variety of Citi technology teams and help them drive towards everything-as-code and a codified controls environment
Collaborate with product and engineering teams to design, build and maintain scalable and reliable web applications and services
Be hands-on with coding and software design to ensure adherence to high quality standards and best practices
Mentor and nurture other engineers to help them grow their skills and expertise
Support and drive cultural change, including instigating critical thinking about controls and processes and encouraging a culture of continuous improvement.

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance-related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources.

Fulltime

Senior AI Engineer

As a Senior AI Engineer on our AI Engineering team, you will be responsible for ...

Location

India

Salary:

Not provided

Apollo.io

Expiration Date

Until further notice

Requirements

7+ years of software engineering experience with a focus on production systems
1.5+ years of hands-on LLM experience (2023-present) building real applications with GPT, Claude, Llama, or other modern LLMs
Demonstrated experience building customer-facing, scalable LLM-powered products with real user usage (not just POCs or internal tools)
Experience building multi-step AI agents, LLM chaining, and complex workflow automation
Deep understanding of prompting strategies, few-shot learning, chain-of-thought reasoning, and prompt optimization techniques
Expert-level Python skills for production AI systems
Strong experience building scalable backend systems, APIs, and distributed architectures
Experience with LangChain, LlamaIndex, or other LLM application frameworks
Proven ability to integrate multiple APIs and services to create advanced AI capabilities
Experience deploying and managing AI models in cloud environments (AWS, GCP, Azure)

Job Responsibility

Design and Deploy Production LLM Systems: Build scalable, reliable AI systems that serve millions of users with high availability and performance requirements
Agent Development: Create sophisticated AI agents that can chain multiple LLM calls, integrate with external APIs, and maintain state across complex workflows
Prompt Engineering Excellence: Develop and optimize prompting strategies, understand trade-offs between prompt engineering vs fine-tuning, and implement advanced prompting techniques
System Integration: Build robust APIs and integrate AI capabilities with existing Apollo infrastructure and external services
Evaluation & Quality Assurance: Implement comprehensive evaluation frameworks, A/B testing, and monitoring systems to ensure AI systems meet accuracy, safety, and reliability standards
Performance Optimization: Optimize for cost, latency, and scalability across different LLM providers and deployment scenarios
Cross-functional Collaboration: Work closely with product teams, backend engineers, and stakeholders to translate business requirements into technical AI solutions

What we offer

Invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact
Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed
We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins

Senior AI Engineer

As a Senior AI Engineer on our AI Engineering team, you will be responsible for ...

Location

Canada; United States

Salary:

160000.00 - 260000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

8+ years of software engineering experience with a focus on production systems
1.5+ years of hands-on LLM experience (2023-present) building real applications with GPT, Claude, Llama, or other modern LLMs
Production LLM Applications: Demonstrated experience building customer-facing, scalable LLM-powered products with real user usage (not just POCs or internal tools)
Agent Development: Experience building multi-step AI agents, LLM chaining, and complex workflow automation
Prompt Engineering Expertise: Deep understanding of prompting strategies, few-shot learning, chain-of-thought reasoning, and prompt optimization techniques
Python Proficiency: Expert-level Python skills for production AI systems
Backend Engineering: Strong experience building scalable backend systems, APIs, and distributed architectures
LangChain or Similar Frameworks: Experience with LangChain, LlamaIndex, or other LLM application frameworks
API Integration: Proven ability to integrate multiple APIs and services to create advanced AI capabilities
Production Deployment: Experience deploying and managing AI models in cloud environments (AWS, GCP, Azure)

Job Responsibility

Design and Deploy Production LLM Systems: Build scalable, reliable AI systems that serve millions of users with high availability and performance requirements
Agent Development: Create sophisticated AI agents that can chain multiple LLM calls, integrate with external APIs, and maintain state across complex workflows
Prompt Engineering Excellence: Develop and optimize prompting strategies, understand trade-offs between prompt engineering vs fine-tuning, and implement advanced prompting techniques
System Integration: Build robust APIs and integrate AI capabilities with existing Apollo infrastructure and external services
Evaluation & Quality Assurance: Implement comprehensive evaluation frameworks, A/B testing, and monitoring systems to ensure AI systems meet accuracy, safety, and reliability standards
Performance Optimization: Optimize for cost, latency, and scalability across different LLM providers and deployment scenarios
Cross-functional Collaboration: Work closely with product teams, backend engineers, and stakeholders to translate business requirements into technical AI solutions

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
at least 10 paid holidays per year, flex PTO, and parental leave
employee assistance program and wellbeing benefits
global travel coverage
life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

Senior Product Manager - AI

We are seeking an experienced Senior Product Manager to join our Product team in...

Location

India , Chennai

Salary:

Not provided

Arcadia

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in engineering or business management from top universities
6+ years of overall experience in software product management in SaaS or data/platform product companies
At least 4+ years of direct & hands-on PM experience
Experience building enterprise-grade B2B software products, ideally with notable technical data complexity and a focus on AI/ML applications
Proven experience working with AI technologies, including LLMs or ML models, to create products
At least one experience in building out agents or similar agentic / automation pipelines
A natural curiosity to continuously evolve with AI developments within the industry
Experience working with globally distributed teams in multiple timezone environments
Strong expertise with internal tools and systems in a medium to large enterprise and building complex systems around automation
Demonstrated experience aligning and influencing cross-functional teams and diverse stakeholders

Job Responsibility

Create and own the product roadmap for the AI Data Pipeline squad aligning to the overall business and product strategy that helps build and scale Arcadia’s energy data and AI products
Define, prioritize, and build product initiatives and features that improve the scale, quality, and reliability of the data systems, tools, and applications
Lead the AI Data Pipeline product squad to tackle utility data acquisition, extraction and enrichment challenges faced by internal teams
Champion (and model) AI tool usage (e.g., Gemini, Cursor) to drive productivity improvements both in product management and with your engineering team
Work with data science and other AI team members to design agentic features, prompts, and pipelines (e.g., RAG, MCPs)
Drive technical learning and innovation by self-learning new technology stacks (AI, Snowflake, etc.) and working with engineering to rapidly build and prototype solutions
Write clear and detailed product requirements that can be easily understood by technical and non-technical audiences
Collaborate cross-functionally with peers in Engineering, Operations, and Data Science to deliver products on time
Constantly monitor and update on the progress of the initiatives to all the relevant stakeholders and the leadership team
Balance long-term bets with short-term improvements, optimizing for speed of learning and time to impact

What we offer

Competitive compensation based on market standards
Flexible Leave Policy
Office located in the heart of the city in case you need to step in for any purpose
Medical Insurance (1+5 Family Members)
Flexible Benefit Plan
Awards and Bonus
Annual performance cycle
Quarterly engagement activities
A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency

Fulltime

Senior AI Product Engineer, Backend

Our Backend Engineering team builds all of the highly scalable distributed servi...

Location

United States

Salary:

125000.00 - 225000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

5+ years of experience working with high-performance backend systems
Strong experience writing Go, Python, TypeScript/Node, Java, or similar server programming languages
Enthusiasm and interest in the AI and LLM ecosystem, with a desire to learn and stay updated on emerging technologies
Previous work building and operating highly complex SaaS platforms/systems
Knowledge of working with public clouds & container orchestration - AWS, GCP, Azure, Kubernetes, etc.

Job Responsibility

Write maintainable, scalable, and performant backend code primarily in Go, Java, and Python, with opportunities to work in TypeScript
Build high-volume and highly available analytics systems
Design and build APIs specific to our customers’ Machine Learning and LLM workflows
Prototype, optimize, and maintain scalable backend services that power the Arize core platform
Extend, and contribute back to, open source OLAP databases and distributed message queue frameworks
Develop and integrate collection tools for robust monitoring of ML and LLM pipelines
Research and implement cutting-edge visualization & dimensionality reduction algorithms in a distributed environment
Collaborate with our product, design, and directly with customer engineering teams to enhance and expand our product offerings
Contribute to the build our own in-house AI Agents

What we offer

competitive equity package
comprehensive benefits package, including medical, dental, vision
a 401(k) plan
unlimited paid time off
a generous parental leave plan
additional support for mental health and wellness
WFH monthly stipend to pay for co-working spaces

Fulltime

Senior AI Product Engineer, Fullstack

Senior AI Product Engineer, Fullstack role at Arize AI, the leading AI & Agent E...

Location

United States

Salary:

125000.00 - 225000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

5+ years of frontend experience working on external user-facing UI’s - preferably in React and Typescript
Previous experience debugging complex systems in a team environment
Enthusiasm and interest in the AI and LLM ecosystem, with a desire to learn and stay updated on emerging technologies
Previous work building and operating highly complex, high-volume SaaS platforms/systems
Strong sense of product ownership in order to push features over the line
Passion for creating beautiful UX design with the end user in mind
A good teammate, someone who sees supporting their team as a core part of the job

Job Responsibility

Write maintainable, scalable, and performant code across the stack primarily in Typescript and React with opportunities to work in Python and Go
Design and build APIs, and domain / object models specific to our customers’ Machine Learning and LLM workflows
Design and build out performant and reusable react components that will be used throughout the application
Research and implement cutting-edge visualization & dimensionality reduction algorithms in a distributed environment
Collaborate with our product, design, and directly with customer engineering teams to enhance and expand our product offerings
Contribute to the build our own in-house AI Agents
Participate in or lead architectural decisions for new and existing features in collaboration with product, design and our backend teams
Contribute to design & code reviews and technical documentation

What we offer

competitive equity package
comprehensive benefits package, including medical, dental, vision
a 401(k) plan
unlimited paid time off
a generous parental leave plan
additional support for mental health and wellness
WFH monthly stipend to pay for co-working spaces

Fulltime

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....

Location

United Kingdom

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
Familiarity with ethical considerations and responsible AI implementation is a strong plus

Job Responsibility

Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget on an annual basis
Employee Assistance Program with counselors

Fulltime

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....

Location

Czechia

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
Familiarity with ethical considerations and responsible AI implementation is a strong plus

Job Responsibility

Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget on an annual basis
Employee Assistance Program with counselors

Fulltime

Senior Product Engineer, AI

Intercom

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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Location:Germany , Berlin

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Job Description:

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Job Posted:December 26, 2025

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