Senior Product Engineer, AI Job at Intercom (Berlin)

Senior Product Engineer, AI

We’re looking for Senior Product Engineers to join the AI Group to build Interco...

Location

Ireland; United Kingdom , Dublin; London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years of experience shipping high-quality products
No ML experience required
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.)
Strong willingness to fight for good outcomes
Bias towards progress over perfection
BSc in Computer Science, Maths or Statistics or related discipline

Job Responsibility

Build the systems that power Intercom’s flagship AI products
Work alongside our ML Scientists bring proof-of-concept code to production
Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers
Contribute to all phases of software development including ideation, prototyping, and implementation and testing
Play an active role in the hiring, mentoring, and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Intercom

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews
Pension scheme & match up to 4%
Life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Staff / Senior AI Product Engineer

The way software is built is changing, and fast! Engineers who embrace AI-nativ...

Location

Czechia , Prague

Salary:

Not provided

ProductBoard

Expiration Date

Until further notice

Requirements

7+ years of professional software engineering experience, with a proven track record of shipping scalable production systems
Deep hands-on experience with LLMs in real products — including prompt design, context management, evaluation, and understanding real-world limitations (hallucinations, latency, cost, reliability)
Experience building agentic systems is highly valued. Alternatively, deep hands-on work with advanced LLM workflows (tool use, multi-step reasoning, memory, orchestration) and a clear understanding of their trade-offs — along with the drive and technical maturity to quickly evolve toward agentic architectures
You think like a builder — ideally a former founding engineer or founder — with a strong instinct for shipping what truly moves the product and the company forward
You’re drawn to agent-native architecture and believe this is where software is heading. You’re excited to rethink codebases, APIs, and documentation so AI agents can reliably operate and scale
You rely on AI tools daily (e.g., Cursor, Claude Code) and treat them as a core part of your engineering workflow — constantly experimenting, refining prompts, and pushing them to meaningfully increase your speed and output
Comfortable working in distributed systems and event-driven architectures (e.g., queues, async processing, service-to-service communication)
Able to lead complex technical initiatives end-to-end, raising the bar for architecture, quality, and engineering culture
Candidates must have the legal right to work in the EU

Job Responsibility

Building AI-powered product features
Enhancing and sustaining our internal tech stack, while identifying and incorporating new state-of-the-art technologies
Discovering and experimenting across different domains, creating MVPs and POCs, engaging in discussions about findings with fellow engineers and the product team, and planning the execution
Make our codebase AI-ready: define clear module boundaries, improve API contracts, add semantic context, and build the structured documentation that makes AI agents more effective across every repo
Design and implement agent workflows that go beyond chat: multi-step reasoning, tool use, autonomous task execution, and human-gated checkpoints
Run experiments, validate with real users, and iterate based on evidence. We measure learning velocity, not just output
Collaborate closely with product managers and designers to shape what we build, not just how we build it. We expect a product mindset, not just technical execution
Act as a knowledge multiplier, sharing what you learn across and beyond your team to raise the bar for everyone

What we offer

Stock options
MacBook + 34″ monitor
Budget for online courses, books, and conferences
5 weeks of vacation + 9 sick days
Volunteer Days for you to help causes close to your heart
Carrot Fertility Benefits
Free snacks, drinks, and yummy catered lunches
MultiSport card to access sports facilities
Flexible working hours and home office
Parental benefits

Fulltime

Staff / Senior AI Product Engineer

The opportunity The way software is built is changing, and fast! Engineers who ...

Location

Czechia , Prague

Salary:

Not provided

ProductBoard

Expiration Date

Until further notice

Requirements

7+ years of professional software engineering experience, with a proven track record of shipping scalable production systems
Deep hands-on experience with LLMs in real products — including prompt design, context management, evaluation, and understanding real-world limitations (hallucinations, latency, cost, reliability)
Experience building agentic systems is highly valued. Alternatively, deep hands-on work with advanced LLM workflows (tool use, multi-step reasoning, memory, orchestration) and a clear understanding of their trade-offs — along with the drive and technical maturity to quickly evolve toward agentic architectures
You think like a builder — ideally a former founding engineer or founder — with a strong instinct for shipping what truly moves the product and the company forward
You’re drawn to agent-native architecture and believe this is where software is heading
You rely on AI tools daily (e.g., Cursor, Claude Code) and treat them as a core part of your engineering workflow
Comfortable working in distributed systems and event-driven architectures (e.g., queues, async processing, service-to-service communication)
Able to lead complex technical initiatives end-to-end, raising the bar for architecture, quality, and engineering culture

Job Responsibility

Building AI-powered product features
Enhancing and sustaining our internal tech stack, while identifying and incorporating new state-of-the-art technologies
Discovering and experimenting across different domains, creating MVPs and POCs, engaging in discussions about findings with fellow engineers and the product team, and planning the execution
Make our codebase AI-ready: define clear module boundaries, improve API contracts, add semantic context, and build the structured documentation that makes AI agents more effective across every repo
Design and implement agent workflows that go beyond chat: multi-step reasoning, tool use, autonomous task execution, and human-gated checkpoints
Run experiments, validate with real users, and iterate based on evidence. We measure learning velocity, not just output
Collaborate closely with product managers and designers to shape what we build, not just how we build it. We expect a product mindset, not just technical execution
Act as a knowledge multiplier, sharing what you learn across and beyond your team to raise the bar for everyone

What we offer

Stock options
MacBook + 34″ monitor
Budget for online courses, books, and conferences
5 weeks of vacation + 9 sick days
Volunteer Days for you to help causes close to your heart
Carrot Fertility Benefits
Free snacks, drinks, and yummy catered lunches
MultiSport card to access sports facilities
Flexible working hours and home office
Parental benefits

Fulltime

Senior Product AI Engineer

You’ll join us to bring this framework to the next level, leading projects (AI, ...

Location

Salary:

Not provided

WeTravel

Expiration Date

Until further notice

Requirements

7+ years of software engineering experience (ideally full-stack)
Strong engineering skills and proven experience in GenAI / LLM applications (i.e. built and launched LLM-enabled products to customers)
Proficiency with Ruby on Rails, or in at least two other languages Python/Go/Java/Kotlin/Node.js or .NET with desire to learn Ruby
Have experience and the desire to build user experiences (e.g. web front-ends)
Have experience building and working with distributed systems, microservices and event-driven architecture and demonstrate strong systems thinking and can design for scalability
Have experience with production systems, monitoring, and on-call responsibilities
Have excellent communication skills and experience working in multicultural, distributed teams
Take a pragmatic approach to using AI tools to improve productivity
Have experience leading projects
Proficiency with LLM providers and SDKs (e.g., OpenAI, Anthropic, Google, Meta)

Job Responsibility

Lead and build features end-to-end: from reviewing user interviews and product design, through architection and building systems to deployment and monitoring in production
Partner closely with our product team to discover user problems and shape their solutions - creating a world class experience for our organizers and travelers
Write high-quality, maintainable code across both backend (Ruby on Rails), and frontend (TypeScript/React)
Ensure our services are always on by building resilient applications, ensuring they are well monitored and mitigating incidents as an on-call/incident responder
Mentor teammates, grow the team's AI capacity, and contribute to WeTravel’s engineering practices and excellence

What we offer

Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self
Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments
Work remotely for a maximum of 4 weeks per calendar year
Extensive paid family leave
Three paid volunteer days per year — take time to give back to causes you care about, on us
2-week cross-functional onboarding program
Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment
Cambly for colleagues for whom English is not their first language
Join an international, travel-loving team with a passion for adventure and innovation

Fulltime

Senior AI Product Engineer, Backend

Our Backend Engineering team builds all of the highly scalable distributed servi...

Location

United States

Salary:

125000.00 - 225000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

5+ years of experience working with high-performance backend systems
Strong experience writing Go, Python, TypeScript/Node, Java, or similar server programming languages
Enthusiasm and interest in the AI and LLM ecosystem, with a desire to learn and stay updated on emerging technologies
Previous work building and operating highly complex SaaS platforms/systems
Knowledge of working with public clouds & container orchestration - AWS, GCP, Azure, Kubernetes, etc.

Job Responsibility

Write maintainable, scalable, and performant backend code primarily in Go, Java, and Python, with opportunities to work in TypeScript
Build high-volume and highly available analytics systems
Design and build APIs specific to our customers’ Machine Learning and LLM workflows
Prototype, optimize, and maintain scalable backend services that power the Arize core platform
Extend, and contribute back to, open source OLAP databases and distributed message queue frameworks
Develop and integrate collection tools for robust monitoring of ML and LLM pipelines
Research and implement cutting-edge visualization & dimensionality reduction algorithms in a distributed environment
Collaborate with our product, design, and directly with customer engineering teams to enhance and expand our product offerings
Contribute to the build our own in-house AI Agents

What we offer

competitive equity package
comprehensive benefits package, including medical, dental, vision
a 401(k) plan
unlimited paid time off
a generous parental leave plan
additional support for mental health and wellness
WFH monthly stipend to pay for co-working spaces

Fulltime

Senior AI Product Engineer, Fullstack

Senior AI Product Engineer, Fullstack role at Arize AI, the leading AI & Agent E...

Location

United States

Salary:

125000.00 - 225000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

5+ years of frontend experience working on external user-facing UI’s - preferably in React and Typescript
Previous experience debugging complex systems in a team environment
Enthusiasm and interest in the AI and LLM ecosystem, with a desire to learn and stay updated on emerging technologies
Previous work building and operating highly complex, high-volume SaaS platforms/systems
Strong sense of product ownership in order to push features over the line
Passion for creating beautiful UX design with the end user in mind
A good teammate, someone who sees supporting their team as a core part of the job

Job Responsibility

Write maintainable, scalable, and performant code across the stack primarily in Typescript and React with opportunities to work in Python and Go
Design and build APIs, and domain / object models specific to our customers’ Machine Learning and LLM workflows
Design and build out performant and reusable react components that will be used throughout the application
Research and implement cutting-edge visualization & dimensionality reduction algorithms in a distributed environment
Collaborate with our product, design, and directly with customer engineering teams to enhance and expand our product offerings
Contribute to the build our own in-house AI Agents
Participate in or lead architectural decisions for new and existing features in collaboration with product, design and our backend teams
Contribute to design & code reviews and technical documentation

What we offer

competitive equity package
comprehensive benefits package, including medical, dental, vision
a 401(k) plan
unlimited paid time off
a generous parental leave plan
additional support for mental health and wellness
WFH monthly stipend to pay for co-working spaces

Fulltime

Senior AI Product Engineer

As a one person team to start, you are both a product lead and the technical SME...

Location

Australia , Melbourne

Salary:

Not provided

FrankieOne

Expiration Date

Until further notice

Requirements

Recent experience in building AI applications with end to end ownership
10 plus years experience in engineering teams in an Agile environment using JS based frameworks like React
5 plus years developing & supporting Full Stack TS-based SaaS applications production in AWS/Cloud ecosystem
Experience in HTML5, ES6, CSS3/Sass, javascript, typescript, React, React Native for Web (optional), npm and other front-end technologies to deliver enterprise grade frontend applications
Experience in depth of back-end oriented technologies such as nodejs, typescript for managing BFF
Knowledge and experience in tracking technological developments especially AI with vendor offerings and ability to quickly evaluate their value proposition e.g AWS Bedrock
Experience in architecting & building enterprise grade AI applications with Data and AI governance, AI gateways, context management (RAG), inference/prompt management, tools/functions (MCP, A2A), memory & fine-tuning
Experience in capturing business requirements from stakeholders to documenting, architect and building AI applications for both internal and external users
Experience in designing web applications based on AWS well architectured principles, 12 factor web application principles, cloud based software architecture patterns (pub-sub, saga, circuit breaker etc)
Experience in designing reactjs based frontend and backend in nodejs or golang

Job Responsibility

Inspire others
Design with quality
Collaborate
Be proactive
Be an advocate for FrankieOne, for our product, and our values

Senior Product Engineer - AI Platform

We’re looking for Senior Product Engineers to join the AI Infrastructure team to...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years of experience shipping high-quality products, preferably backend
Deep knowledge of a high-level programming language (for example, Python, Ruby etc.)
Strong willingness to fight for good outcomes
Ability to deep dive into any part of the tech stack
Bias towards progress over perfection
Excited about progress in the AI space

Job Responsibility

Build the systems that power Intercom’s flagship AI products
Work alongside our ML engineers and ML Scientists to bring proof-of-concept code to production
Partner with ML engineers and ML scientists to build the underlying platform
Contribute to all phases of software development including ideation, prototyping, and implementation and testing
Play an active role in the hiring, mentoring, and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews
Pension scheme & match up to 4%
Life assurance
Comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave
6 weeks paternity leave for fathers
Cycle-to-Work Scheme

Fulltime

Select Country

Senior Product Engineer, AI

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Senior Product Engineer, AI

Senior Product Engineer, AI

Staff / Senior AI Product Engineer

Staff / Senior AI Product Engineer

Senior Product AI Engineer

Senior AI Product Engineer, Backend

Senior AI Product Engineer, Fullstack

Senior AI Product Engineer

Senior Product Engineer - AI Platform

Our AI answers in your language