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This role sits one of our Digital Product teams, a multidisciplinary crew of producers, and developers who are exploring the future of digital products that support public good including AI-enabled tools. This is a hybrid role where someone is looking to balance their time in either our Melbourne, Sydney or Adelaide office with time working from home.
Job Responsibility:
Facilitated a co-design workshop with a government department to reimagine an AI-enabled tool for frontline workers
Sketched, prototyped and tested user journeys for a digital product supporting people seeking legal or mental health support
Partnered with developers to translate prototypes into working features, ensuring feasibility without losing design intent
Reviewed a proposal alongside the Business Director, shaping the design approach that helped Portable win new work
Shared a new prototyping method with your team that streamlined testing and iteration
Requirements:
Significant experience in UX and product design, with strength in iteration, testing, and client engagement
Strong facilitation skills, including leading workshops and co-design activities
Ability to translate complex concepts into user journeys, wireframes and prototypes that are tested and refined with feedback
Familiarity with agile/lean ways of working and collaborating closely with developers
Confidence with design and collaboration tools such as Figma and Miro
Competence in UI/visual design, able to deliver polished outcomes when required
Exposure to (or interest in) AI products and emerging technology, and how to design them responsibly
A track record of modelling best practice design methods, and uplifting design capability in others
What we offer:
Meaningful work with impact: projects in mental health, justice, accessibility, and social innovation
Flexible work arrangements: hybrid options (up to 2-3 days WFH), flexible hours, and personalised start/finish times — with time in our Collingwood office to connect with the team
Enhanced leave benefits: bonus leave based on tenure, purchase additional leave, paid volunteering leave, and paid mental health days
Growth and career development: structured pathways, $1,000 annual professional development allowance, two paid PD days, and access to leadership coaching and our Emerging Leaders program
Wellbeing support: up to 4 counselling sessions per year through The Mindroom, plus career and life coaching
Financial incentives: profit-sharing bonus, salary sacrificing, and employee share plan options
Family-friendly policies: enhanced parental leave and flexible part-time arrangements