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We are looking for a Senior Product Designer, AI Experiences with a strong design foundation and solid experience designing AI-powered products, including conversational, generative, and agent-to-agent experiences. You will partner closely with Product, Engineering, and other Product Designers to shape intelligent workflows and multi-agent interactions that are intuitive, effective, scalable, and trustworthy. As a senior individual contributor, you will own end-to-end experience design, from discovery through prototyping and validation, while designing agent behaviours, conversation systems, and AI-driven interactions. This role is critical to raising the quality bar of AI experiences across SmartRecruiters and building foundations that enable teams across the organization to design and connect their own agents.
Job Responsibility:
Lead the end-to-end discovery for AI-driven experiences, including conversational challenges, broader product features, and new agents
Design, prototype, and validate experiences following UX best practices, SmartRecruiters product design standards, and Design System guidelines
Define how agents interpret intent, decide, escalate, hand off, and transition
Design dialogue patterns, error recovery, fallback and escalation, multi-turn flows, and reusable prompt or policy templates
Build and evolve evaluation frameworks
Design experiences that extend across Microsoft Teams, Slack, SMS, WhatsApp, and partner ecosystems
Advocate for accessible, transparent, trustworthy, and human-centered AI experiences
Document playbooks, patterns, and frameworks
Partner closely with Product Designers, PMs, Engineers, and Data analysts
Requirements:
5+ years of experience designing complex B2B digital products
2 - 3+ years designing AI-powered, conversational, agentic, or multimodal experiences
Strong systems thinking across UI, conversational, and orchestration layers
Strong background in Product Design with end-to-end UX ownership
Solid mastery of UI and UX foundations, including interaction design, information architecture, and usability principles
Experience collaborating closely with PMs, ML and Backend Engineers, Data teams, and Designers
Experience designing and validating complex systems involving AI, agents, or automation
Familiarity with Responsible AI, inclusive design, and accessibility standards
Proficiency with Figma and modern prototyping workflows (E.g. Vibe code tools)
Ability to analyze qualitative and quantitative data to inform design decisions