Senior Product Designer Job at Barclays (Knutsford)

Senior Product Designer

Barclays

Location:
United Kingdom , Knutsford ▼
Greater Manchester

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join Barclays as a Senior Product Designer, playing a key role within the Customer Care technology space. In this role, you will shape the future of colleague-assisted experiences across a range of globally used customer and colleague servicing platforms, designing intuitive interfaces and seamless user experiences for the tools used by frontline teams every day. You will help reimagine how colleagues support customers through technology and contribute to a major transformation programme, as Customer Care platforms evolve toward greater automation and AI-driven capabilities, fundamentally changing how the bank delivers service to millions of customers.

Job Responsibility:

Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives
Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences
Development of interactive prototypes and wireframes to visualise design concepts and validate solutions
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product
User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points
Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry

Requirements:

Expertise in Figma and modern UX/UI design practices
Expertise in user experience techniques and principles, with strong strategic thinking and hands-on design experience
A strong portfolio demonstrating extensive experience in designing complex applications
Experience working in agile delivery environments within cross-disciplinary feature teams
The ability to interact directly with users and stakeholders, quickly understanding business requirements and workflows

Nice to have:

BSc degree or equivalent in a relevant user experience, design, or software-related discipline
Experience in the fintech industry or experience designing financial products
Experience designing AI-driven experiences
Solid knowledge of HTML, CSS, or JavaScript

What we offer:

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days onsite
Supportive and inclusive culture and environment
Opportunities to socialise, pursue personal interests, onsite gym, clubs and groups
Immersive events (firework displays, gigs, diverse celebrations, art & crafts sessions)
Shuttle bus from local bus, tram, and train stations on weekdays

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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