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We’re looking for a Senior Product Designer to shape the future of clinical education on Fullscript Academy. You are a strong product designer first and foremost, with deep experience in user experience design and a sharp eye for creating beautiful, intuitive interfaces that reduce complexity. You design with a high standard of craft, creating experiences that feel credible, modern, and appropriate for a clinical, professional audience. You have experience designing products that support learning, not just usage. You understand how to design for comprehension, retention, motivation, and long-term behavior change, and you know the difference between helping a user complete a task and helping them truly understand something.
Job Responsibility:
Support seamless provider journeys across onboarding, content discovery, and course enrollment
Design experiences that help providers understand and retain clinical knowledge, stay motivated over time, and apply learning with confidence
Go beyond a single surface by creating the connective tissue between Academy and the broader Fullscript product ecosystem, ensuring context carries across experiences and learning naturally transitions into action
Lead nimble, iterative UX research and testing to validate ideas, experiment with interaction patterns and information architecture, and refine solutions in a fast-moving environment
Translate user insights, behavioral data, and product strategy into clear, thoughtful design direction
Partner closely with Engineering to deliver high-quality, well-documented designs, adapt to technical constraints, and collaboratively refine scope and solutions
Collaborate with clinicians and content leaders to shape new educational formats, deeply understand learning objectives, and design experiences that reduce complexity while preserving clinical nuance
Contribute to scalable patterns that maintain clarity, credibility, and consistency across Academy
Requirements:
Strong product design craft across user experience research, user experience design, and visual design
Experience designing digital products end to end, from discovery and concept development through stakeholder alignment, prototyping, and developer handoff
Experience working closely with engineering teams, adapting to technical constraints, refining scope collaboratively, and delivering clear, production-ready design files
Experience designing for learning, behavior change, or knowledge retention outcomes
Experience working across connected surfaces or product ecosystems
Nice to have:
Professional EdTech platforms
Digital onboarding or academy-style products
Financial education or financial literacy tools
Knowledge or learning-enhancement platforms (e.g., AI note-taking tools)
Healthcare experience is a plus, but not required
What we offer:
Generous PTO and competitive pay
Fullscript’s RRSP/401k match program for financial health
Flexible benefits package and workplace wellness program
Training budget and company-wide learning initiatives