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Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better. We seek a motivated and fast-moving Senior Product Designer to own and evolve Luna’s Design function and partner with Product Managers on new features. You will focus on our patient and therapist mobile applications, as well as Web applications for internal operations and clinical workflows. Reporting to the Chief Strategy and Product Officer (CSPO), you will collaborate closely with Product Managers, Engineering, and key stakeholders across the business to research, design, plan, and release enhancements and features that directly impact how patients and therapists experience care each day.
Job Responsibility:
Manage the Design Systems: Continually improve Luna’s mobile and internal Web application design systems to ensure consistent, accessible, and intuitive UX
Conduct User Research: Conduct ongoing user research, including interviews and usability testing, and document findings to guide feature planning and enhancements
Plan and Design Features: Collaborate with Product Managers to define user needs, establish feature requirements, and create and iterate on designs, primarily for Luna’s mobile applications but also the company’s internal Web applications
Support Engineering: Closely work with Engineering to ensure a smooth handoff of the designs and efficient implementation of them
Requirements:
Bachelor’s degree preferred, or additional experience in lieu of a degree
5+ years of experience in B2C mobile app design / UX, including deep familiarity with both iOS and Android platforms
Experience managing a design system, including its ongoing maintenance and improvement
Proficient in design tools such as Figma, including creating and maintaining reusable components and applying platform-specific UX conventions (iOS, Android, Web)
Experience working closely with Product Managers and Engineering teams to ensure efficient planning and design of new features and functionality
Excellent written and verbal communication skills with the ability to interact and empathize across technical and non-technical teams
Excellent organizational, analytical, and problem-solving skills
Ability to quickly adapt within a fast-paced high-growth environment with new systems, software, and processes
Take pride in working on projects to successful completion involving a wide variety of challenges, users, technologies, and systems
Enjoy working with a diverse group of people with different expertise, including Engineering, Clinical, Billing, and Success teams
A learning mindset, regardless of level or experience
What we offer:
Flexible work-from-home
Generous equity
End-to-end ownership of features
Working in a culture of anti-bureaucracy and anti-paperwork
Leadership opportunities
Medical, dental and vision start on the 1st of the month following start date