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Senior Product Designer in the ZEOS Design & Research team responsible for customer-facing digital experiences for ZEOS Logistics service offerings. Mission is to empower fashion and lifestyle brands to expand their business and increase profitability across multiple marketplaces and countries throughout Europe through ZEOS. Will design 0 to 1 experiences that empower brands and retailers to steer their multi-channel logistics from ZEOS digital touchpoints.
Job Responsibility:
Work with cross-functional teams to drive design vision and strategy for new multichannel offering
Lead design of complex customer journeys across multiple pillars, services and teams
Help lead stakeholders toward innovative solutions through design thinking workshops and design sprints
Apply strategic thinking to visualize ideas and communicate them effectively
Validate and refine concepts with internal and external stakeholders
Produce high-quality work
Foster design excellence and mentor fellow designers
Requirements:
Seasoned design professional with B2B experience
Experience leading design for complex projects delivering valuable end-to-end experiences
Not afraid of ambiguity and inspired to solve complex problems
Adept at bringing various threads together into a unified design strategy
Work collaboratively with product managers, engineers, stakeholders and users
Curious about the industry and customer needs
Expert knowledge in end-to-end product design process
Generative approach to problem-solving through iteration
Ability to scope and define deliverables
Empathetic mindset and methodologies
Strong storytelling skills
What we offer:
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando
30% off Lounge by Zalando
Discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available
Family services including counseling and support
Health and wellbeing options
Mental health support and coaching
Training platform and biannual peer-to-peer review
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