Senior Product Designer Job at Dialpad (London)

Senior Product Designer

Dialpad

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Help build the future of AI-powered business communications at Dialpad. The Dialpad Design team is an integral part of Dialpad’s success. We’re assembling a world-class team of curious problem-solvers who are passionate about keeping humans first in this new age of AI. We believe that great design is a strategic differentiator for Dialpad, but that differentiation doesn’t just happen. It takes a dedicated, collaborative team that works hard to advance Dialpad’s mission to empower businesses and their people to be wildly successful while doing career-defining work. We’re looking for a Senior Product Designer who’s excited to explore a variety of product challenges across Dialpad. You’ll collaborate closely with other designers, engineers, and product managers to craft intuitive, scalable experiences that help people connect and communicate better—powered by AI. This role is an excellent fit for someone who enjoys learning quickly, adapting to new problem spaces, and experimenting with AI tools within a growing design practice.

Job Responsibility:

Lead complex, high-impact product initiatives from discovery to release
Ship regularly—prioritizing real-world impact over pixel-perfect mockups
Design AI-powered features and workflows that feel intuitive, are trustworthy, and valuable
Work alongside engineers to refine implementation details and ensure high-quality execution
Ship front-end development into the codebase
Use necessary tools to create prototypes and/or tools to test workflows, interactions, and edge cases
Balance user needs, technical constraints, and business goals to deliver measurable outcomes
Strengthen and evolve Dialtone, ensuring scalable, accessible, and cohesive system design
Identify new opportunities where AI and automation can create meaningful value for customers
Mentor other designers and elevate the craft, speed, and quality of how the team ships

Requirements:

5+ years of experience shipping high-quality, thoughtful product design work
Strong track record of delivered experiences
Highly comfortable navigating ambiguity and leading complex projects independently
Think in systems—designing cohesive end-to-end experiences rather than isolated screens
Comfortable working in front-end code and deeply collaborating with engineering
Experience working with AI tools and designing AI-enhanced experiences
Communicate clearly and persuasively across disciplines, including with leadership
Care deeply about craft, detail, usability, and measurable product outcomes
Proactively identify problems, propose improvements, and drive work forward without waiting for direction

Nice to have:

Experience designing AI-native products, conversational interfaces, or automation workflows
Have directly contributed to production codebases
Have experience building SaaS or enterprise collaboration platforms
Be familiar with communication technologies (voice, messaging, contact centers, or real-time collaboration)
Have helped evolve or scale a design system
Bring experience with experimentation frameworks and data-informed iteration
Contribute to the broader design community through writing, speaking, or mentoring

What we offer:

Competitive benefits and perks
Robust training program
Inclusive office environment
Vibrant environment to cultivate collaboration and connection
Certified Great Place to Work

Additional Information:

Job Posted:
March 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Dialpad - All Job Offers

Job Link Share: