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We’re looking for a Senior Product Designer to join our Product Fundamentals group. This is a pivotal role where you’ll define the interaction and visual language for our guidance tooling— specifically the Guidance Hub, a set of platform components that empower Multiverse’s coaches to help learners succeed. Your work will influence some of the most strategically important initiatives at Multiverse, from increasing learner retention on programme to enabling scale and quality across enterprise accounts.
Job Responsibility:
Design AI-powered workflows that help coaches make smarter, faster decisions so learners succeed
Own the end-to-end design — from early discovery through high-fidelity delivery
Contribute to strategic product decisions in collaboration with product, engineering, and research
Conduct user research and usability testing to inform and iterate designs and/ or work with a researcher
Translate broad concepts into clear, meaningful user experiences that drive measurable business and user outcomes
Drive adoption of scalable, design system-consistent patterns across the product
Collaborate closely with engineering and data to embed intelligence into the product experience
Contribute to our design system and ensure visual and functional consistency across the product while championing accessibility (WCAG 2.2 AA) and ensuring visual and interaction quality
Requirements:
A belief in the power of design to influence behaviour and deliver measurable outcomes, especially when paired with emerging technologies like AI
Exceptional communication and storytelling skills — both visually and verbally
Strategic thinking with the ability to translate product vision into intuitive experiences
7+ years of experience in product design, ideally in B2B, platform, internal tooling, or enterprise environments
A strong portfolio showcasing slick visual polish, systems thinking, interactive prototypes, and a data-driven, user-centered design approach
Hands-on experience across the full UX/UI spectrum — from discovery to delivery
Experience working with design systems, expanding component libraries, or developing new reusable patterns from scratch
Comfort navigating complex UIs, tech stacks, data heavy flows and collaborating with engineers and data specialists
What we offer:
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!