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Experienced, creative problem solver focused on designing the look/feel/user experience of Carrier’s digital and physical product solutions spanning residential and commercial problem spaces.
Job Responsibility:
Drive and collaborate in all phases of design process from discovery research to design concepts and iteration, to formative evaluation and delivering final design details
Design digital interfaces including dashboards, data visualizations, and system-driven UI patterns
Create wireframes, high-fidelity designs, and interactive prototypes to communicate with intent and validate solutions
Partner closely with product managers and engineers to shape solutions, define scope, and iterate throughout development
Partner with researchers to participate in discovery, usability testing, and validation
Champion and drive user research with utilities, dealers, technicians, and homeowners to inform your design work
Apply customer insights and data to guide decisions and improve outcomes
Balance user needs, technical feasibility, and business priorities in day-to-day design decisions
Translate complex requirements (telemetry, load shaping, TOU rates, device control), data, and constraints into clear, usable, scalable and aesthetically pleasing user experiences
Participate actively in agile ceremonies
adapt design approaches mid-sprint as constraints and insights evolve
Support quality assurance during and after sprints to ensure design intent is implemented accurately
Communicate design rationale clearly through documentation, specs, and async artifacts
Leverage Carrier’s Air Design System to work efficiently and consistently, identifying opportunities to improve the system and promote system adoption
Integrate AI technologies where appropriate into your daily process to maximize the effectiveness and efficiency of your design process
Self-motivated, detail-oriented, and can successfully navigate complexity and ambiguity
Act as a force multiplier by raising the quality of design through critique, collaboration, and example
Share your expertise with others, acknowledge when you don’t know the answer, and are eager to learn new methods, tools, and processes
Have a “glass half-full” perspective and strive to make the most of any situation
Excel at collaborating with cross-functional teams and communicating design intent and tradeoffs to effectively influence and persuade
Requirements:
Associates degree
4+ years of experience designing and shipping successful software products
4+ years of experience in designing complex or enterprise-scale software
4+ years of expertise in modern design and prototyping tools
4+ years of proven ability to create wireframes, prototypes, and high-fidelity UI with clear rationale
1+ year of experience with AI design-related tools to help accelerate the design and creative process
Nice to have:
Bachelor’s or Master’s degree in a related field (e.g., Design, HCI, Interaction Design) or equivalent work experience
Experience in current AI tools related to design (Figma Make, Cursor, Lovable, etc.)
Working knowledge of front-end technologies (HTML, CSS, JavaScript, React) to inform design decisions
Strong understanding of visual design fundamentals (color, typography, layout, hierarchy)
Experience with energy, IoT devices, smart home platforms, or utility programs
Familiarity with OpenADR, IEEE 2030.5, or DERMS platforms
Prior work across hardware + software ecosystems
Experience designing for enterprise or operational tools is a strong plus
What we offer:
Health Care benefits: Medical, Dental, Vision
wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave
parental leave
family and medical leave
bereavement leave
jury duty
military leave
purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment