Senior Product Designer Job at Therma-Tru (San Francisco)

Job Description

We’re excited to be adding a Senior Product Designer to our growing team! This is an engaging and challenging opportunity that plays an integral role in shaping the development of our upcoming connected Master Lock and Yale & August B2B products. We are looking for a creative, user-obsessed and results-oriented product designer who wants to live on the edge of technologies that bring software and hardware together, within the connected home.

Job Responsibility

Using your full range of skills (UX design, design thinking, interaction design, prototyping, visual design) to drive elegant user experiences that span digital (mobile, web) and physical (devices) interfaces to solve problems that matter to users
Owning design independently across multiple product areas throughout the entire product lifecycle, from concept to launch and beyond
Consistently leveraging all available quantitative and qualitative data to inform design decisions and proactively identifying or creating new data sources when needed
Communicating and collaborating closely with software and hardware product managers, engineers, and other stakeholders to align on strategy and solutions
Advocating for changes, refinements, and ongoing improvements to the user experience, using data and design principles to drive decision-making
Working across the entire design stack: refining problem definitions, ideating solutions, iterating flows and interactions, building detailed prototypes, and producing high-fidelity visuals
Facilitating and leading workshops with cross-functional teams and stakeholders, including journey mapping sessions, design sprints, and design critiques
Planning, leading, and synthesizing insights from user research and testing activities to inform product strategy
Maintaining comprehensive documentation of user experiences in accordance with design practices and standards
Collaborating with internal teams, ecosystem partners, and external stakeholders to create unified, seamless user experiences across multiple digital and physical touchpoints
Mentoring and supporting junior and mid-level designers through constructive feedback, design reviews to foster a collaborative, growth-oriented design culture

Requirements

6+ years of design experience, with 2+ years focused on IoT or connected products
A BA/BS in design, UX/UI, HCI, or equivalent professional experience
Proven experience owning and driving end-to-end product design independently as part of cross-functional teams (product, engineering, QA) in an agile/scrum environment
Expert proficiency in Figma, including advanced knowledge of variants, variables, component architecture, and building scalable design systems from the ground up
Deep experience designing, documenting, and governing design systems across multiple products and platforms
Fluency with advanced interaction design and prototyping tools like Protopie for high-fidelity interactive prototypes
Proficiency with Jira for project tracking and cross-functional collaboration
Exceptional visual design skills with the ability to deliver polished, pixel-perfect interfaces
Deep understanding of user-centered design principles with the ability to distill complex physical and digital interactions into seamless, intuitive experiences
Expert-level skills in developing user mental models, use cases, and user journeys
Strong user research capabilities, including planning studies, leading interviews, facilitating workshops, and synthesizing insights to inform product strategy
Mastery in thinking holistically about user experiences with relentless attention to detail across all possible states, micro-interactions, error handling, and edge cases
Experience facilitating design thinking workshops and leading collaborative design activities with diverse stakeholders
Advanced understanding of Material Design and Apple's Human Interface Guidelines
Knowledge of how connected devices communicate over the internet, including familiarity with IoT platforms
Basic understanding of electronics and firmware development processes for IoT devices
Outstanding communication and presentation skills
A proactive, self-directed approach to design decision-making and problem-solving, with strong organizational skills
Experience leading cross-functional collaboration and building alignment across diverse teams
A portfolio showcasing B2B product design work for both web platforms and native mobile apps, with case studies that show your complete process from discovery and research to execution, including measurable impact on users and business