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Prepare and conduct user research to discover customer needs for complex problems in the healthcare context. Contribute to successful delivery of customer value by creating prototypes to appropriate level of fidelity to test and iterate on solutions with customers. Be a supportive voice in the design team and role model best practices in design.
Job Responsibility:
Make user-informed decisions about solutions by forming a deep understanding of user problems
Define and create design artefacts, from user journeys, screen workflows and UX analysis to detailed wireframes, prototypes and final designs.
Illustrate user journeys and information architecture using storyboards, user flows and sitemaps.
Work embedded in cross-functional product development teams.
Lead design efforts across multiple product streams, ensuring consistency and alignment with the broader product strategy.
Create and evolve design mock-ups efficiently and to appropriate level of fidelity (including hi-fi when required).
Align teams to customer and business priorities by regularly presenting information, educating and providing context, leveraging forums such as standups, Product All Hands, guilds, etc.
Identify opportunities for improving UX/UI across products
Drive the evolution of the design system and advocate for scalable, reusable design patterns across teams.
Collaborate with areas of the business to assess the feasibility of ideas.
Influence product direction by contributing to roadmap planning and prioritization discussions with product and engineering leadership.
Other duties as reasonably required by the business
Requirements:
Proven experience as a UI/UX designer, including demonstrated leadership in cross-functional teams and ownership of end-to-end design for complex product areas.
Strong problem solving experience – applying design thinking to solve complex customer problems, rather than fulfilling requirements
Being a strong team-player is required – we’re all in this together.
Nice to have:
Understanding of web technologies (React, JavaScript, CSS, DOM) is desirable but not essential.
Technology and/or health Industry experience is desirable
Experience with Jira and Confluence tools desirable
What we offer:
Flexible Working Environment: Hybrid working environment from London office (Farringdon) – 3 days a week from the Office and 2 from home
Leave: 25 days (increases with length of service up to 4 days) plus 8 bank holiday
Holiday purchase scheme via salary sacrifice
An extra day annual leave for your birthday
Enhanced Maternity Leave
Enhanced Paternity Leave
Religious holiday swap programme
Up to two days paid Volunteering days
Paid time off during the working day to donate blood
Pawrental Leave
Leadership & Development: Litmos Training
Product Training
Employee Recognition: Peer recognitions
CEO awards
Length of service awards
Performance Annual Bonus Programme
Employee Benefits: Life Insurance (4x annual salary)
Private health care (BUPA) plus discounted rates to add your loved ones
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