Senior Product Designer Job at Hopper (Vancouver)

Job Description

We're looking for a Senior Product Designer to join as a founding member of our new B2B vertical. This is a rare opportunity to build a new product from the ground up and shape the experience for an entirely new customer segment. You'll be the design lead working alongside product, engineering, and business stakeholders to create elegant, user-centric solutions that solve real problems. This role requires someone who can thrive in ambiguity, move quickly without sacrificing quality, and balance multiple priorities while keeping the customer experience at the center of every decision.

Job Responsibility

Design end-to-end web experiences, owning the full process from concept through launch
Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking user behavior, analyzing metrics, and running experiments—to validate and iterate on designs
Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
Create simple, logical UI that makes complex workflows feel effortless
Balance user advocacy with business goals and technical constraints
Make smart tradeoffs between speed, learning, and competing priorities
Lead design reviews with external partners and build strong cases for design decisions

Requirements

3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process
Proven track record designing 0-to-1 experiences from concept through launch using Figma and prototyping tools
Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed
Shows strong judgment making data-driven decisions grounded in research, testing, and metrics—comfortable prioritizing and making tradeoffs without waiting for absolute certainty
Thrives as part of a founding team—scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction

What we offer

Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
Hopper covers 100% of the premiums for group insurance plan
Hopper offers life, short term and long term disability coverage
HSA that covers eligible medical and dental expenses
All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere
All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay
Generous parental leave, much above industry standards
Unlimited PTO
Carrot Cash travel stipend
Access to co-working space on demand through FlexDesk AND Work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams = massive impact

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Senior Product Designer

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