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We're looking for a Senior Product Designer based in Japan to lead the design strategy and execution for one of Square's most dynamic and unique international markets. This is a rare opportunity to create original, market-first experiences rooted in the specific needs, behaviors, and expectations of Japanese sellers - and to influence global product thinking in the process. You will oversee design decisions that directly influence the development of our products, from core features to experimental projects. We value T-shaped individuals who can contribute to each stage of product development while also diving deep into specific areas of expertise. This role is not about simply localizing a global product, it's about innovating from within the Japanese market to shape what "best-in-market" looks like. The work you do here may inform product direction across Square's global ecosystem. You will hold the highest standards for design, contributing to product strategy for Japan in alignment with Square's overall global direction. You will propose and evaluate impactful initiatives, promoting them across the organization and implementing them from ideation through to release. You'll partner closely with PMs, engineers, marketers, analysts, and in-country experts to research, prototype, and launch high-impact, remarkable, and delightful experiences. You'll also take a hands-on role in customer discovery and product research and story-tell learnings to global teams, given the need to deeply understand seller expectations in Japan - where business norms and customer behaviors differ significantly from those elsewhere. You'll surface insights that shape strategy not just for Japan, but for Square as a whole. You'll report to the Design Lead for International and play a critical role in our globally distributed design team.
Job Responsibility:
Own the end-to-end product design experience for the Japan market, from strategy through execution
Originate and champion new product ideas rooted in the cultural and commercial realities of doing business in Japan
Lead customer discovery and research, engaging directly with sellers to uncover deep insights that inform product direction
Translate findings into thoughtful, effective design strategies and ship high-quality solutions across platforms and surfaces
Partner closely with cross-functional teammates, including PMs, engineers, marketers, compliance leads, analysts, and local operations
Influence product and go-to-market strategy by representing Japanese seller needs and perspectives
Share your thinking globally, contributing ideas and practices that may scale to other markets
Requirements:
8+ years of experience designing digital products, with strong product thinking, interaction design, and craft
Demonstrated success designing for the Japanese market, but has also worked within a global system
Experience leading customer research and synthesizing insights into design strategy
Proven ability to collaborate effectively across disciplines and time zones
Strong interpersonal and communication skills (verbal and written) in Japanese and business (verbal and written) English
Experience designing across platforms (mobile, web)
Ability to navigate ambiguity and bring structure to complex product challenges
A strong interest in emerging technologies and AI, with a curiosity to explore how they can craft meaningful and innovative experiences
Deep familiarity with the Japanese small business or fintech landscape
Experience working in a global company or cross-cultural product environment
Background in commerce, payments, or financial tooling
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