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Senior Product Designer, Self-help

https://www.atlassian.com Logo

Atlassian

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Location:
India , Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Responsibility:

  • Work in a team of designers in India on our range of support experiences, including Atlassian Support, AI chatbots, contact form and designing features for customers to get the help they need
  • Operate in a fast-paced, cross-functional team
  • Use and expand the Atlassian Design System by leveraging established patterns from our Atlassian suite
  • Talk to users of our products, conduct research and observations to improve the product
  • Be data-led, understand usage patterns and use-cases in order to improve experience

Requirements:

  • 4 + of experience in product design, ideally enterprise-based. AI experience is ideal
  • Proficiency in modern design tools like Figma and proven experience working with design systems
  • Strong portfolio showcasing relevant case studies
  • Experience in working autonomously and collaboratively, both synchronously and asynchronously
  • Strong facilitation and cross-functional collaboration skills
  • Positive collaboration history with other departments, including Engineering, Product Management, and Research
  • Experimentation experience is desirable

Nice to have:

  • Ideally qualifications in Design, Human-Computer Interaction, or a related field
  • Experience in designing for B2B enterprise SaaS products
  • Familiarity with AI and content integration
  • Familiarity with accessibility and inclusive design principles
  • Great communication and influencing skills: spoken, written and visual
  • Comfortable working in a fast-paced, agile development environment
  • Understanding of standard UX tasks, including customer research
  • Strong UI implementation skills, with a dedication to quality
What we offer:
  • health and wellbeing resources
  • paid volunteer days

Additional Information:

Job Posted:
May 01, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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