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Senior Product Designer, Provider Experience

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Octave

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

142600.00 - 165000.00 USD / Year
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Job Description:

Lead design work for the tools clinicians and clinical operations teams use to deliver care. This includes provider-facing workflows such as onboarding, scheduling and availability, caseload management, documentation, dashboards, quality programs, and other system-of-record style experiences.

Job Responsibility:

  • Own provider-facing product areas from problem framing through shipped, measured outcomes
  • Translate clinical and operational complexity into clear workflows, information architecture, and interaction patterns
  • Partner with Product and Engineering to define scope, success metrics, and iteration plans
  • Facilitate working sessions that drive shared understanding and decision-making
  • Plan and run research with support from Research, including discovery, concept validation, usability testing, and post-launch feedback loops
  • Create user flows, prototypes, and high-fidelity designs with clear rationale and decision logs
  • Provide detailed handoff materials and partner with Engineering during build to ensure design quality through launch
  • Use and extend the design system to raise quality and consistency across surfaces
  • Collaborate with Brand/Creative to ensure provider tools maintain Octave’s brand aesthetic and standards, while prioritizing clarity, trust, and clinical usability
  • Mentor other designers through critique, pairing, and practical guidance
  • contribute to team norms and craft standards

Requirements:

  • 5+ years of professional product design experience for web and/or mobile
  • Experience designing for medical providers, healthcare organizations, or other regulated industries is a plus
  • Familiarity with healthcare privacy and compliance constraints (PHI, HIPAA) and how they shape product design
  • Track record of shipping end-to-end product work with measurable outcomes
  • Experience operating as a senior-level IC: independently driving projects, influencing scope, and raising quality across partners
  • Experience partnering closely with clinical operations teams and supporting operational change with product design
  • Some experience in service design or systems thinking
  • Strong interaction design fundamentals, including workflows, states, edge cases, and constraints
  • Proven ability to design complex internal or provider tools, such as dashboards, scheduling, and documentation workflows, a plus
  • Comfort working with domain experts (clinical leaders, care ops, compliance) and converting input into actionable product decisions
  • High proficiency in Figma (or similar) for designing, prototyping, and maintaining component-based UI
  • familiarity with AI-assisted prototyping practices
  • Working knowledge of user research methods and when to apply them
  • Strong written and verbal communication, including async documentation, executive-ready storytelling to build buy-in, and decision-making in distributed teams
  • Comfort working fully remote in a distributed company
  • consistent follow-through without heavy day-to-day oversight
  • Ability to use data and qualitative feedback together to guide iteration and measure impact
  • Practical understanding of accessibility expectations for digital products
  • Demonstrated ability and experience working in a startup or fast-paced work environment
  • Must be eligible to work in the United States without sponsorship now or in the future

Nice to have:

  • Experience designing for medical providers, healthcare organizations, or other regulated industries is a plus
  • including experience with one or more of the following: Provider apps or portals
  • Clinical dashboards or care team tools
  • Scheduling and availability systems
  • Documentation workflows (notes, forms, assessments)
  • Full EHRs or EHR-adjacent tools
  • Proven ability to design complex internal or provider tools, such as dashboards, scheduling, and documentation workflows, a plus
What we offer:
  • Equity in the form of stock options
  • company sponsored life insurance, disability and AD&D plans
  • Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
  • generous Paid Time Off
  • paid parental leave benefits

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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